Why does the Wi-Fi connection
disconnect after successful
connection?
•
The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.
What can I do if I am close to a Wi-
Fi router but the network signal
strength is weak?
•
If your vehicle has a heated windshield,
position your vehicle so that the
windshield is not facing the Wi-Fi
router.
•
If your vehicle has metallic tinting on
the windows but not on the windshield,
position your vehicle so that the
windshield is facing the Wi-Fi router or
open the windows that are facing the
router.
•
If your vehicle has metallic tinting on
the windows and the windshield, open
the windows that are facing the router.
•
If your vehicle is in a garage and you
have the garage door closed, open the
garage door as it could block the signal.
Why can I not see a network I
expect to see in the list of available
networks?
•
The network is hidden. Make the
network visible and try again, or
manually add a network in the Wi-Fi
settings menu.
2022 Transit (TTH) Canada/United States of America, NK3J 19A321 AA enUSA, Edition date: 202107, First-Printing
Connected Vehicle
Why do software downloads take
too long?
•
•
Why does the software not update
when the system seems to connect
to a Wi-Fi network and the signal
strength is excellent?
•
•
•
469
The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.
Wi-Fi network is in high demand or has
a slow Internet connection. Use a more
reliable Wi-Fi network.
No software update is available at this
time.
Select automatic updates option in the
settings menu to enable automatic
software update or contact an
authorized dealer.
There could be a connection problem.
Test the network using another device.