Questions For Printing; The Printer Driver Has Been Installed But Printing Fails; How To Delete A Print Job; How To Print On Non-Standard Size Paper - Toshiba E-STUDIO 2020AC Frequently Asked Questions Manual

Questions for Printing

0.
 The printer driver has been installed but printing fails.
Confirm if the port setting of the printer driver is correct following the procedure below.
Log into Windows using an account that allows installation, such as that for administrators.
1. Select [Devices and Printers] in the [Start] menu.
2. Right-click [TOSHIBA Universal Printer 2] and then click [Printer properties].
3. Select the port of the equipment in the [Print to the following port(s)] list on the [Ports] tab of the printer driver.
Click [Configure Port].
4. Confirm if the IP address of the equipment is set correctly in the [Printer Name or IP Address] box in [Configure
Standard TCP/IP Port Monitor].
5. Confirm if [Raw] is selected in [Protocol] in [Configure Standard TCP/IP Port Monitor] and "9100" is entered in the
[Port Number] box of [Raw Settings].
If the problem still occurs, ask your administrator.
 How to delete a print job
1. Press the Job Status button at the upper right of the home screen or [Job Status] at the lower right on the screen
of each function.
2. Press [Print] on the [Jobs] tab.
3. Select the job to be deleted from the print job list and then press [Delete].
4. Press [Delete] to delete the job.
 How to print on non-standard size paper
Register a custom paper size on the printer driver to perform printing with non-standard size paper.
Log into Windows using an account that allows installation, such as that for administrators.
For details, see the reference below:
Print - PRINTING FROM WINDOWS APPLICATIONS - Setting the Paper and Reproduction Ratio - Using various
types of paper
 How to clear print job errors
A print job error occurs and [Job Status] blinks when the paper specified by the computer is not set in the drawers of
the equipment. Clear the error following the procedure below.
To print by placing paper on the bypass tray
To print by selecting the paper already placed in
another drawer
26 Questions for Printing
1. Press the [Job Status] which is blinking.
2. Place paper of the size specified using the computer on the
bypass tray and press the [START] button.
Printing is performed. Press [Job Status] when printing has been
completed.
Printing also can be carried out with the paper already placed in
the drawers. However, if the size of the paper in the drawer is
smaller than the one you have specified, some part of the image
may not be printed.
1. Press the drawer button to use on the touch panel.
2. Press the [START] button.