Accessing Diagnostic Information - Intermec 6820 Series User Manual

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Chapter 7 Troubleshooting and Diagnostics

Accessing Diagnostic Information

Diagnostic Information
Field
ID Length Description
01 4 Serial #
3 Date of Manufacture. yy/mm/dd
Hardware Configuration:
7 ddd-ddd-ddd/dddd (top level part #)
7 ddd-ddd-ddd/dddd (control board)
7 ddd-ddd-ddd/dddd (power supply)
7 ddd-ddd-ddd/dddd (i/o board)
2 CRC of preceding fields.
08 8 Hardware Revisions: ECNs applied. 64 ECNs can record
separately by number 1-64.
1 Service Repairs: a two-digit field indication of number of
times unit is serviced.
3 Date of last Repair. yy/mm/dd
09 2 Cold Starts since MFG or last repair.
2 Warm Starts since last cold start.
2 Pages printed over life.
10 2 Last high & low voltage extremes on 24-volt input over last
50 reports. Extremes stored as 8-bit A2D conversions.
2 Voltage extreme history stores max. & min. 24-volt A2D
conversions over printer life.
1 24-volt voltage error. Voltages greater than 10% consid-
ered errors. A2D value recorded.
2 Form number at last voltage error.
2 24-volt error count.
20 2 Last high and low voltage extremes on 12-volt input over
last 50 reports. Extremes stored as 8-bit A2D conversions.
2 Voltage extreme history stores min. & max. 12-volt A2D
conversions over printer life.
1 12V voltage error. Voltages less than 10.5 volts and greater
than 14.5 volts considered errors. A2D value is recorded.
2 Page number at last 12-volt error.
2 12-volt error count.
126
The amount of Flash memory reserved for nonvolatile diagnostic memory
is 2K bytes. Printer self-test prints most of the information contained in
the Diagnostic Memory for remote and end-user diagnostic access.
Stored as
7 digit BCD set at MFG
6 digit BCD set at MFG
52 digit BCD set at MFG
2 byte binary set at MFG
8 byte bit field
2 BCD Digits
6 BCD digits
binary digits
binary digits
binary digits
2 bytes
2 bytes
1 byte
2 bytes
2 bytes
2 bytes
2 bytes
1 byte
2 bytes
2 bytes
6820 Series 80-Column Printer User's Manual
Total
Length
39 bytes
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