Marantz SR5011 Service Manual page 160

3.3. About the error codes
See the following table for details on the error code display, details of the error code, remedies when
updating the firmware via DPMS. (DPMS : D&M Product Management Server)
The error code is displayed as four digits made up of the Device ID below together with **YY ( ** : De-
vice ID, YY : Error Code).
Device ID Device Name
00 n/a( ※ 1)
01 Main CPU
11 DSP
12 DSP2( ※ 2)
13 DSP3( ※ 2)
19 DSP4( ※ 2)
15 Audio PLD
22 Video PLD
2A GUI Serial Flash
02 CY920 2nd BootLoader
03 CY920 Image
※ 1 Used when there are no device related errors
※ 2 For SR6011
Error DPMS Update Error
Details of Error code
Code Display
01 Connection to DPMS failed.
Error**01
03 Connection to DPMS failed.
Error**03
Failed to obtain the Firmware
04 information (Device Informa-
Error**04
tion)
Time Out while obtaining the
05 Firmware information (Device
Error**05
Information)
Failed to obtain the Firmware
06
Error**06
information (Package Version)
Time Out while obtaining the
07 Firmware information (Pack-
Error**07
age Version)
Error notification received
08 while requesting the Firm-
Error**08
ware Info.
Time Out while obtaining
09
Error**09
Firmware information.
Remedies
Check the network connection, then try
again.
Check the network connection, then try
again.
Check the network connection, then try
again.
Check the network connection, then try
again.
Check the network connection, then try
again.
Check the network connection, then try
again.
Check the network connection, Unplug
and reconnect the AC plug, and try
again.
Unplug and reconnect the AC plug, and
try again.
160
Error DPMS Update Error
Details of Error code
Code Display
Error(NG) notification received
0A while requesting Firmware
Error**0A
Download.
Error(Connect failure) notifica-
0C tion received while request-
Error**0C
ing Firmware Download.
Received value with the
0D
Error**0D
invalid Package Version.
Connection to DPMS failed.
0E
Error**0E
(Cannot get NTP)
No Update Packet received
10
Error**10
from CY920 (Time Out).
Abnormal data in Update
11 Packet received from CY920
Error**11
(CRC Error).
Abnormal data in Update
12 Packet received from CY920
Error**12
(Packet No Error).
Failed in Block Erase before
13
Error**13
rewriting Main.
Failed in Block Write while
14
Error**14
rewriting Main
Error in Verify after rewriting
15
Error**15
Main (Check Sum Error).
Setup failure of the XModem
16
Error**16
transfer method.
After SBL Mode IP Address
20
Error**20
acquisition failure (AutoIP).
After SBL Mode IP Address
21
Error**21
acquisition failure (Time Out).
DPMS login incorrect notifica-
22
Error**22
tion after SBL.
Remedies
Check the network connection, Unplug
and reconnect the AC plug, and try
again.
Check the network connection, Unplug
and reconnect the AC plug, and try
again.
Unplug and reconnect the AC plug, and
try again.
Check the network connection, then try
again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
Unplug and reconnect the AC plug, and
try again.
If the same error occurs even when it is
retried, the device may be malfunction-
ing.
Check the network connection, Unplug
and reconnect the AC plug, and try
again.
Check the network connection, Unplug
and reconnect the AC plug, and try
again.
Check the network connection, Unplug
and reconnect the AC plug, and try
again.