Nautilus EV9.16 Owner's Manual page 20

C H A N G I N G T H E G A M E I N H E A LT H A N D F I T N E S S
COMMERCIAL MARKET WARRANTY INFORMATION
All Nautilus exercise products are warranted to the
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commercial market purchaser to be free from defects
in materials and workmanship. Warranty coverage
valid to the original purchaser only and proof of the
purchase will be required. Any product sold or placed
in an application not recommended by Nautilus
void any warranty coverage set forth by Nautilus
warranty policies and procedures.
Time Period
Frame: 15 Years
Mechanical and electrical parts : 3 Years
Labor: 1 Year
Wear Items: 1 Year
Note – Warranty only applies to use of product in
non-dues paying facility settings.
What This Warranty Does Not Cover
1. Any component on original equipment which
carries a separate consumer warranty of the parts
supplier.
2. Users weighing more than 400 lbs.
3. Any damage, failure or loss caused by accident,
misuse, neglect, abuse, improper assembly,
improper maintenance or failure follow instructions
or warnings in Owner's Manual.
4. Use of product in a manner or environment for
which it was not designed.
Limitations
The foregoing warranties are in lieu of and exclude
all other warranties not expressly set forth herein,
whether expressed or implied by operation of law or
otherwise, including, but not limited to, warranties
of merchantability or fitness for a particular
purpose. Nautilus shall in no event be liable for
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incidental or consequential losses, damages or
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expenses in connection with its exercise products.
Nautilus' liability hereunder is expressly limited to
the replacement of goods not complying with this
warranty or, at Nautilus' election, to the replacement
amount of the purchase price of the exercise product
will in question. Some states do not permit the exclusion
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or limitation of implied warranties or incidental or
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consequential damages, so the preceding limitations
and exclusions may not apply to you.
Procedures
Warranty service will in most cases be performed
by an authorized Nautilus Fitness Dealer or Service
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Technician. The original purchaser must provide proof
of purchase, Service calls and/or transportation to
and from the Nautilus Dealer is the responsibility of
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the purchaser.
1. Nautilus will have the option to repair or replace
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any exercise product, which requires service.
2. Nautilus will replace any equipment frame that is
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structurally defective with a new frame or replace
the unit with a unit of equal value.
3. Nautilus is not responsible for dealer labor
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charges for the component changeovers completed
after the labor related warranty period stated
herein.
4. If you elect to repair an exercise product or part
yourself, using the services of someone other than
an authorized Nautilus Fitness Dealer or Service
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Technician, or use a replacement part not supplied
by Nautilus , Nautilus shall not be liable for any
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cost, damage, failure or loss caused by the use of
such unauthorized service or parts.
CONTACTING NAUTILUS
Important Phone Numbers
If you need assistance, please have both the serial number of your machine and the date of purchase available
when you contact the appropriate Nautilus office listed below.
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OFFICES IN THE UNITED STATES: E-mail: customerservice@nautilus.com
Nautilus INNOVATION CENTER/ TECHNICAL SERVICE
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CUSTOMER SERVICE The Nautilus
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The Nautilus Group, Inc. 10757 East Ute Street
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1886 Prairie Way Tulsa, OK 74116
Louisville, CO 80027 Tel: 800-864-1270 or
Tel: 800-864-1270 800-331-3578
Fax: 800-898-9410 Fax: 800-764-7380
INTERNATIONAL OFFICES:
For technical assistance and a list of distributors in your area,
please call or fax one of the following numbers.
INTERNATIONAL CUSTOMER SERVICE:
NORTH AMERICA OFFICE ITALY OFFICE
Nautilus Health & Fitness Group Nautilus Health & Fitness Group
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1886 Prairie Way Italy s.r.l.
Louisville, CO 80027 Tel: 031 51 10 86
Tel: 303-939-0100 Fax: 031 34 24 97
Tel: 800-864-1270 x1603 or 1658
SWISS OFFICE
Fax: 303-402-4817
Nautilus Health & Fitness Group
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GERMANY OFFICE International S.A.
Nautilus Health & Fitness Group Rue Jean ProuvÈ 6
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GmbH 1762 Givisiez / Switzerland
Tel: 02204 61027 Tel: + 41 26 460 77 77
Fax: 02204 62890 Fax: + 41 26 460 77 70
CORPORATE HEADQUARTERS
Group, Inc. The Nautilus Group, Inc.
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World Headquarters
16400 SE Nautilus Drive
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Vancouver, WA 98683
Tel: 800-NAUTILUS
Fax: 360-694-7755
U.K. OFFICE
Nautilus Health & Fitness Group
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UK Ltd
Tel: 01 908 267 345
Fax: 01 908 267 346
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