Compaq Evo D300 Troubleshooting Manual page 41

Solving Network Problems (Continued)
Problem
Network status link light
does not turn on or
it never flashes.
(continued)
Diagnostics reports a
failure.
Diagnostics passes, but
the computer does not
communicate with the
network.
Network controller
stopped working when
an expansion board was
added to the computer.
Troubleshooting Guide
Cause
System cannot autosense
the network.
The cable is not securely
connected.
The cable is attached to
the incorrect connector.
There is a problem with
the cable or a device at
the other end of the cable.
Network controller
interrupt is shared with
an expansion board.
The network controller
is defective.
Network drivers are
not loaded, or driver
parameters do not match
current configuration.
The network controller
is not configured for this
computer.
Network controller
interrupt is shared with an
expansion board.
Troubleshooting Without Diagnostics
Solution
Disable auto-sensing capabilities
and force the system into the
correct operating mode. See the
Network Communications Guide.
Ensure that the cable is securely
attached to the network connector
and that the other end of the cable
is securely attached to the correct
device.
Ensure that the cable is attached
to the correct connector.
Ensure that the cable and device
at the other end are operating
correctly.
Under the Computer Setup
Advanced menu, change the
resource settings for the board.
Contact your Compaq authorized
service provider.
Make sure the network drivers
are loaded and that the driver
parameters match the
configuration of the network
controller.
Make sure the correct network
client and protocol is installed.
Select the Network icon in the
Control Panel and configure the
network controller.
Under the Computer Setup
Advanced menu, change the
resource settings for the board.
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