Compaq Evo D300 Troubleshooting Manual page 28

Troubleshooting Without Diagnostics
Solving Hard Drive Problems (Continued)
Problem
Nonsystem disk/NTLDR
missing message.
(continued)
Second Ultra ATA hard
drive does not perform
optimally.
Computer will not start.
Computer seems to be
locked up.
2–14
Cause
Hard drive boot has
been disabled in
Computer Setup.
You are using the
wrong cable for the
drive type.
Both slow and fast
UATA devices are on
the same data cable.
Hard drive is damaged.
Program in use has
stopped responding to
commands.
Solution
Run Computer Setup and enable
the hard drive entry in the
Storage > Boot Order list.
Reinstall the second Ultra ATA hard
drive using an 80-conductor cable.
The 80-conductor cable is standard
on select models.
Change slow UATA devices to a
separate data cable connected to
the secondary IDE controller on the
system board.
Observe the beeps and LED lights
on the keyboard. See Appendix A,
"POST Error Messages" to
determine possible causes.
See your Worldwide Limited
Warranty for details.
Attempt the normal Windows "Turn
off Computer" procedure. If this
fails, press the power button for
four or more seconds to turn off the
power. To restart your computer,
press the power button again.
Troubleshooting Guide