Compaq Evo D300 Troubleshooting Manual page 39

Solving Hardware Installation Problems (Continued)
Problem
A new device is not
recognized as part of the
system. (continued)
Computer will not start.
Troubleshooting Guide
Cause
A plug and play board
may not automatically
configure when
added if the default
configuration conflicts
with other devices.
Wrong memory
modules were used in
the upgrade or memory
modules were installed
in the wrong location.
Troubleshooting Without Diagnostics
Solution
Use Windows 98, Windows 2000,
or Windows XP Device Manager to
deselect the automatic settings for
the board and choose a basic
configuration that doesn't cause a
resource conflict. You can also use
Computer Setup to reconfigure or
disable devices to resolve the
resource conflict.
1. Review the documentation that
came with your system to
determine if you are using the
correct memory modules and
to verify the proper installation.
2. Observe the beeps and LED
lights on the keyboard. See
Appendix A, "POST Error
Messages" to determine
possible causes.
3. If you still cannot resolve the
issue, contact Compaq
Technical Support.
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