Compaq Evo D300 Troubleshooting Manual page 27

Solving Hard Drive Problems (Continued)
Problem
Drive not found
(identified). (continued)
Nonsystem disk/NTLDR
missing message.
Troubleshooting Guide
Cause
Drive jumper settings
may be incorrect.
SCSI ID may be
incorrect.
Drive's IDE controller is
disabled in Computer
Setup.
Drive responds slowly
immediately after
power-up.
The system is trying to
start from a diskette
that is not bootable.
The system is trying to
start from the hard
drive but the hard drive
may have been
damaged.
System files missing or
not properly installed.
Troubleshooting Without Diagnostics
Solution
If the drive is a secondary drive that
has just been installed on the same
cable as the primary drive, verify
that the jumpers for both drives are
set correctly.
Check SCSI IDs to ensure none
are duplicated.
Run Computer Setup and enable
the Primary and Secondary IDE
controllers in Storage > Storage
Options.
Run Computer Setup and increase
the POST Delay in Advanced >
Power-On Options.
Remove the diskette from the
diskette drive.
Insert a bootable diskette into the
diskette drive and restart the
computer.
If the hard drive is still inaccessible
after booting to a diskette and MBR
Security is enabled, you may try
restoring the previously saved MBR
image. To do so, enter Setup and
select Security > Restore Master
Boot Record. (This procedure
does not apply to Evo ™
Workstations W6000 or W8000.)
Insert a bootable system diskette
and restart. Verify hard drive is
partitioned and formatted. Install
system files for the appropriate
operating system if necessary.
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