Compaq 7000 Series Maintenance And Service Manual page 183

Compaq Presario Internet PC 7000 Series Computers
PRODUCT DESCRIPTION
REMOVAL AND REPLACEMENT PROCEDURES
Troubleshooting Without Diagnostics
CLEARING CMOS
POWER-ON SELF
TEST (POST)
This section describes some simple, preliminary tests and guidelines for troubleshooting the
computer.
CONFIGURATION
Checklist for Solving Minor Problems:
DIAGNOSTIC
ERROR CODES
If you encounter some minor problem with the computer or software application, go
through the following checklist for possible solutions before running any of the diagnostic
TROUBLESHOOTING
WTHOUT
utilities:
DIAGNOSTICS
Quick checks and possible solutions for problems related to these topics:
JUMPER AND SWITCH INFORMATION
Is the computer connected to the working power outlet?
1.
Is the computer turned on and the power light illuminated?
2.
Are all the cables connected properly and seated?
3.
Are all of the necessary device drivers installed?
4.
Is the CONFIG.SYS file correct?
5.
Is the AUTOEXEC.BAT file (MS-DOS) or STARTUP.CMD file correct?
6.
Was a nonbootable disk loaded in the disk drive at power-up?
7.
Are all the switch settings correct?
8.
Was Computer Setup run after installing options (memory, disk drives, etc.) and
9.
booted installing industry standard architecture boards?
CD Drive
DVD Drive
USB Ports
TROUBLESHOOTING
Disk Drive
Hard Drive
Hardware
Installation
United States
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
SPECIFICATIONS
Power