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Compaq 7RPK11 7000T Maintenance And Service Manual

Presario internet pc 7000 series
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United States
Compaq Presario Internet PC 7000 Series Computers
Model 7RPK11 7000T
PRODUCT DESCRIPTION
TROUBLESHOOTING
ILLUSTRATED PARTS CATALOG
See the
Notice
for copyright and trademark
REMOVAL AND REPLACEMENT
information, and the
Preface
for symbol conventions
PROCEDURES
and Technician Notes.
JUMPER AND SWITCH
Click to download ZIP file of
INFORMATION
complete MSG to hard drive
SPECIFICATIONS
This MSG will be periodically maintained and
updated as needed.
To report a technical problem, contact your Regional
Support Center or IM Help Center.
For content comments or questions, contact
Tech
Support

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  • Page 1 United States Compaq Presario Internet PC 7000 Series Computers Model 7RPK11 7000T PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG See the Notice for copyright and trademark REMOVAL AND REPLACEMENT information, and the Preface for symbol conventions PROCEDURES and Technician Notes. JUMPER AND SWITCH...
  • Page 2 United States Compaq Presario Internet PC 7000 Series Computers Model 7RPK11 7000T PRODUCT DESCRIPTION - INDEX PRODUCT DESCRIPTION PAGE TROUBLESHOOTING ILLUSTRATED PARTS CATALOG Models and Features REMOVAL AND REPLACEMENT CPU Controls and Lights PROCEDURES Side Access Panel JUMPER AND SWITCH INFORMATION...
  • Page 3 United States Compaq Presario Internet PC 7000 Series Computers Model 7RPK11 7000T TROUBLESHOOTING - INDEX PAGE PRODUCT DESCRIPTION TROUBLESHOOTING Resetting User Passwords ILLUSTRATED PARTS CATALOG Power-On Self Test (POST) REMOVAL AND REPLACEMENT Configuration PROCEDURES Preparing the computer Setup JUMPER AND SWITCH INFORMATION...
  • Page 4 United States Compaq Presario Internet PC 7000 Series Computers Model 7RPK11 7000T ILLUSTRATED PARTS CATALOG - PRODUCT DESCRIPTION INDEX PAGE TROUBLESHOOTING Mass Storage Devices ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT Cables PROCEDURES Standard & Optional Boards JUMPER AND SWITCH INFORMATION...
  • Page 5 United States Compaq Presario Internet PC 7000 Series Computers Model 7RPK11 7000T REMOVAL & REPLACEMENT PRODUCT DESCRIPTION PROCEDURES - INDEX PAGE TROUBLESHOOTING This section provides general service information for ILLUSTRATED PARTS CATALOG Compaq Series Personal Computers. Adherence to the procedures and precautions described in this section is REMOVAL AND REPLACEMENT essential for safe and proper service.
  • Page 6 Hard Drive Disk Drive...
  • Page 7 United States Compaq Presario Internet PC 7000 Series Computers Model 7RPK11 7000T JUMPER AND SWITCH PRODUCT DESCRIPTION INFORMATION - INDEX PAGE TROUBLESHOOTING System Board Connectors ILLUSTRATED PARTS CATALOG Hard Drives REMOVAL AND REPLACEMENT PROCEDURES CD and DVD Drive/ CD-RW Drive...
  • Page 8 United States Compaq Presario Internet PC 7000 Series Computers Model 7RPK11 7000T SPECIFICATIONS - INDEX PAGE PRODUCT DESCRIPTION TROUBLESHOOTING This section provides physical, environmental, and performance specifications for Compaq Presario Internet PC ILLUSTRATED PARTS CATALOG 7000 Series Computers. REMOVAL AND REPLACEMENT...
  • Page 9 United States Compaq Presario Internet PC 7000 Series Computers SPECIFICATIONS PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS CD or DVD Drive/ CD-RW Drive CD OR DVD DRIVE/ CD-RW DRIVE Please select a drive to view specifications:...
  • Page 10 Block Size CD-ROM Mode 1 and Mode 2 2048 bytes Form 1 (XA) CD-ROM Mode 2 2336 bytes CD-DA 2324 bytes CD-XA 2324 bytes Center Hole 1.5 mm diameter Diameter 120 mm/80mm Thickness 1.2mm Track Pitch 1.6mm Laser Divergence Angle 53.5 degrees +/- 1.5 degrees Output Power 0.14 mW (@ objective lens)
  • Page 11 Burst MB/sec MB/sec Startup Time < 5 sec Stop Time < 5 sec Return to top DVD Drive Dimensions U.S. Metric 5.75 in 15.01 cm (maximum) Width 1.67 in 4.29 cm Height 8.23 in 20.80 cm Depth 1.80 lb 0.90 kg Weight Modes Supported Mode 1 and Mode 2...
  • Page 12 Startup Time < 10 sec Stop Time < 2 sec Return to top CD-RW Drive Dimensions U.S. Metric 5.75 in 15.01 cm (maximum) Width 1.67 in 4.29 cm Height 8.23 in 20.80 cm Depth 2.65 lb 1.200 kg Weight Modes Supported CD-ROM Mode 1 and Mode 2 CD-DA...
  • Page 13 Full Stroke < 190 ms Audio Output Level Line Out 0.7 Vrms ±20% Headphone 0.6 Vrms ±20% Cache Buffer 256 KB Data Transfer Rate Mode 1 Mode 2 Sustained 4800 KB/sec 5475 KB/sec KB/sec (32x) KB/sec (32x) Burst MB/sec MB/sec Startup Time <...
  • Page 14 United States Compaq Presario Internet PC 7000 Series Computers SPECIFICATIONS PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Disk Drive CD OR DVD DRIVE/ CD-RW DRIVE DISK DRIVE Disk Drive FAX/ MODEM Disk...

  • Page 16: Mass Storage Devices

    United States Compaq Presario Internet PC 5000 Series Computers ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Mass Storage Devices MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX/ MODEM...
  • Page 17 75 GB Hard Drive, 7200 RPM 180913-001 3.5' 1.44 MB Disk Drive Disk Drive 191168-001 Not Pictured Zip Drive 100 MB Zip Drive 191167-001 The computer serial number should be provided to Compaq whenever NOTE requesting information or ordering spare parts.
  • Page 18 United States ILLUSTRATED PARTS CATALOG Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Cables MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX/ MODEM KEYBOARDS MISCELLANEOUS...
  • Page 19 The computer serial number should be provided to Compaq whenever NOTE requesting information or ordering spare parts.

  • Page 20: Standard And Optional Boards

    United States Compaq Presario Internet PC 5000 Series Computers ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Standard and Optional Boards MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX/ MODEM...
  • Page 22 Spare Part Description Spare Part No. Network Interface Card (NIC) 10/100 NIC (Freedom II) 157045-001 Norton 10/1 Mb HPNA PCI 157046-001 Triumph 6 Mb G.DMT/1.5 Mb G.Lite DSL Modem Sound Card 1373 Audio Card 113897-003 Soundblaster Live 152936-001 1394 Card Video Card Nvidia NV15 GeForce2 Ultra-64MB-DDR 221176-001...
  • Page 23 United States Compaq Presario Internet PC 5000 Series Computers ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Fax/Modem MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX/ MODEM KEYBOARDS MISCELLANEOUS...
  • Page 24 Spare Part Description Spare Part No. Enduro 56K Modem 166386-002 USR Controller Modem 229711-001 Triumph 6Mb G.DMT/ 1.5Mb G.Line DSL Modem 161778-001 The computer serial number should be provided to Compaq whenever NOTE requesting information or ordering spare parts.
  • Page 25 United States Compaq Presario Internet PC 5000 Series Computers ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Keyboards MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX/ MODEM KEYBOARDS MISCELLANEOUS...

  • Page 26: Miscellaneous Parts

    United States Compaq Presario Internet PC 5000 Series Computers ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Miscellaneous Parts MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX/ MODEM KEYBOARDS...
  • Page 28 Spare Part Description Spare Part No. 1 Power Supply Assembly 217220-001 2 RTC Battery 3 Power Switch with Holder 199354-001 4 Front I/O, 1394, 2 USB 221124-002 5 Hard Drive Brackets 195413-002...
  • Page 29 United States Compaq Presario Internet PC 5000 Series Computers ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Miscellaneous Plastics Kits MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX/ MODEM...
  • Page 30 Spare Part Description Spare Part No. 1 Top Door Cover 215280-001 Top Door Cover 202398-002 2 Bottom Door Cover with Holder 215282-001 Bottom Door Cover with Holder 202399-002 3 Rail Kit, 3.5" - Left/ Right (Disk Drive, Zip Drive) 199353-002 Rail Kit, 5.25"...
  • Page 31 United States Compaq Presario Internet PC 7000 Series Computers SPECIFICATIONS PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Fax/Modem CD OR DVD DRIVE/ CD-RW DRIVE DISK DRIVE Fax/Modem FAX/ MODEM General Description POWER SUPPLY...

  • Page 33: Power Supply Assembly

    United States Compaq Presario Internet PC 7000 Series Computers SPECIFICATIONS PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Power Supply Assembly CD OR DVD DRIVE/ CD-RW DRIVE DISK DRIVE Power Supply Assembly FAX/ MODEM Input Specifications U.S.
  • Page 34 United States Compaq Presario Internet PC 7000 Series Computers SPECIFICATIONS PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS System Board CD OR DVD DRIVE/ CD-RW DRIVE General System Specifications DISK DRIVE Environmental Requirements...
  • Page 35 Steady State Sleep Mode < 30 < 30 Return to top Environmental Requirements Temperature Operating 50º to 95º F 10º to 35º C Shipping -4º to 140º F -20º to 60º C Humidity (noncondensing) Operating 8% to 90% 8% to 90% Nonoperating 5% to 95% 5% to 95%...
  • Page 36 IRQ 7 LPT1 * Reserved, but can be changed to another IRQ IRQ 8 Real-time clock IRQ 9 Reserved for ICH2 system management bus IRQ 10 User available IRQ 11 User available IRQ 12 Onboard mouse port (if present; otherwise user available) IRQ 13 Reserved, match coprocessor IRQ 14...
  • Page 37 00B2-00B3 2 bytes APM control 00C0-00DF 32 bytes 00F0 1 byte Numeric data processor 0170-0177 8 bytes Secondary IDE channel 01F0-01F7 8 bytes Primary IDE channel 0220-022F 16 bytes Audio (Sound Blaster Pro-compatible 0240-024F 0228-022F 8 bytes LPT3 Default, but can be changed 0278-027F 8 bytes...
  • Page 38 0CF9 1 byte Turbo and reset * Byte access control register only 0CFC-0CFF 4 bytes PCI configuration address register FFA0-FFA7 8 bytes Primary bus master IDE registers FFA8-FFAF 8 bytes Secondary bus master IDE registers 96 contiguous bytes starting on a 128-byte divisible boundary ICH2 (ACPI + TCO) 64 contiguous bytes starting on a 64-byte divisible boundary D850GB board resource...
  • Page 39 1024K - 100000 - 2047 MB Extended memory 2097152 K 7FFFFFFF 960 K - 1024 K F0000 - FFFFF 64 KB Runtime BIOS 896 K - 960 K E0000 - EFFFF 64 KB Reserved 800 K - 896 K C8000 - DFFFF 96 KB Available high DOS memory (open to the PCI bus) 640 K - 800 K...
  • Page 40 United States Compaq Presario Internet PC 7000 Series Computers JUMPER AND SWITCH INFORMATION PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES SPECIFICATIONS JUMPER AND SWITCH INFORMATION JUMPER AND SWITCH INFORMATION SYSTEM BOARD HARD DRIVES System Board Index External System Board Connectors...
  • Page 41 Hard Drives SYSTEM BOARD HARD DRIVES Compaq Computer Corporation uses IDE hard disk drives that conform to two different device I/O implementations. These are Conner mode and ATA-compatible mode. These two modes are CD AND DVD DRIVE/ incompatible with one another.
  • Page 42 United States Compaq Presario Internet PC 7000 Series Computers JUMPER AND SWITCH INFORMATION PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES SPECIFICATIONS JUMPER AND SWITCH INFORMATION CD and DVD Drive/CD-RW Drive SYSTEM BOARD HARD DRIVES CD AND DVD...
  • Page 44 United States Compaq Presario Internet PC 7000 Series Computers JUMPER AND SWITCH INFORMATION PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES SPECIFICATIONS JUMPER AND SWITCH INFORMATION External System Board Connectors SYSTEM BOARD HARD DRIVES CD AND DVD DRIVE/...

  • Page 46: Table Of Contents

    United States Jumper and Switch Information Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Internal System Board Connectors System Board Hard Drives CD and DVD Drive/...
  • Page 47 Return to System Board Index...

  • Page 48: Compaq Presario Internet Pc 7000 Series Computers

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Electrostatic Discharge ELECTROSTATIC DISCHARGE A sudden discharge of static electricity from a finger or a other conductor can destroy SERVICE static-sensitive devices or microcircuitry.
  • Page 49 STORAGE DEVICES Removing DIPS from (CD, CD-RW and/or 14,500 V 5,000 V 3,500 V Styrofoam DVD Drive, Hard Drive, Disk Drive) Removing bubble pack 26,000 V 20,000 V 7,000 V FAN ASSEMBLY from PCBs POWER SUPPLY Packing PCBs in ASSEMBLY 21,000 V 11,000 V 5,000 V...
  • Page 50 The method for ground must include a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. When standing, use footstraps and a grounded floor mat. Static-Shielding Protection Levels Method Antistatic Plastic Carbon-Loaded Plastic...
  • Page 51 To be effective, the conductive strips must be worn in contact with the skin. Recommended Materials and Equipment Other materials and equipment that are recommended for use in preventing static electricity include: Antistatic tape Antistatic smocks, aprons, or sleeve protectors Conductive bins, and other assembly or soldering aids Conductive foam Conductive tabletop workstations with ground cord of 1 megohm of resistance...

  • Page 52: Product Description Removal And Replacement Procedures

    The screws used in these products are not interchangeable. If an incorrect screw is GRAPHICS CARD used during the reassembly process, it could cause damage to the unit. Compaq EXPANSION CARD strongly recommends that all screws removed during the disassembly process be kept (Modem or Network with the corresponding part that was removed, then returned to their proper locations.
  • Page 53 STORAGE DEVICES CD/CD-RW, and DVD Power Button (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive Button Board Disk Drive) Hard Drive Power Supply Assembly FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)

  • Page 54: Preparation For Disassembly

    United States REMOVAL AND REPLACEMENT PROCEDURES Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Preparation for Disassembly ELECTROSTATIC DISCHARGE To prepare the computer for removal and replacement procedures, complete the following...
  • Page 55 STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)

  • Page 56: Serial Number

    JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Serial Number ELECTROSTATIC DISCHARGE Provide Compaq with the computer serial number whenever requesting information or SERVICE ordering spare parts. The serial number is located directly above the fan assembly CONSIDERATIONS PREPARATION FOR DISASSEMBLY...
  • Page 57 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)

  • Page 58: Removing The Side Access Panel

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Side Access Panel ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR Removal...
  • Page 59 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY Some models may not have a screw . This screw is used for shipping POWER SUPPLY IMPORTANT purposes only. ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink...

  • Page 60: Removing The Graphics Card

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Graphics Card ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Perform the preparation PREPARATION FOR procedures.
  • Page 61 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly) The AGP slot is the first in a series of slots on the system board and is IMPORTANT usually the slot located closest to the microprocessor/ heatsink assembly.

  • Page 63: System Board

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Expansion Card ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Perform the preparation PREPARATION FOR procedures.
  • Page 64 Align the card with connector OPTICAL AND MASS STORAGE DEVICES on the system board and (CD, CD-RW and/or rear connector slots on the DVD Drive, Hard Drive, chassis. Disk Drive) Replace the screw to secure FAN ASSEMBLY the expansion card to the chassis.
  • Page 65 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Sound Card ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Perform the preparation PREPARATION FOR procedures.
  • Page 66 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 67 The number of audio cables may vary depending on your computer's configuration. IMPORTANT Depending on the model you have selected, some computers do not require audio cables on the sound card.
  • Page 68 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the 1394 Card ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation CONSIDERATIONS procedures.
  • Page 69 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 70 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Memory Modules and Continutiy Modules ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS To remove the memory modules...
  • Page 71 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)

  • Page 72: Removing The Hard Drive

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Hard Drive ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Perform the preparation procedures.
  • Page 73 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)

  • Page 74: Removing The Disk Drive

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Disk Drive ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal PREPARATION FOR To remove the disk drive, complete the...
  • Page 75 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 76 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Top Door ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Perform the preparation procedures.
  • Page 77 STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 78 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the CD Storage Door (Lower Font Panel) ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS...
  • Page 79 STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)

  • Page 80: Hard Drives

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Optical and Mass Storage Devices—Index Page ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS CD,CD-RW and/or DVD Drive...

  • Page 81: Power Supply

    OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)

  • Page 82: Preparation For

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the CD, CD-RW and/or DVD Drive ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal...
  • Page 83 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)

  • Page 84: Troubleshooting Jumper And Switch Information

    United States Removal and Replacement Procedures Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Unlocking the Upper Front Panel Electrostatic Discharge Service Considerations Preparation for To unlock the upper front panel, complete...
  • Page 85 CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)

  • Page 86: Side Access Panel

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Power Supply Assembly ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Perform the preparation procedures.
  • Page 87 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 88 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Side Access Panel, Continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Grab the handle and slide the side access PREPARATION FOR panel from the chassis.
  • Page 89 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)

  • Page 90: Removing The Fan Assembly

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Fan Assembly ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Perform the preparation PREPARATION FOR procedures.
  • Page 91 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 92 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Fan Assembly, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the four fan PREPARATION FOR assembly clips.
  • Page 93 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 94 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Fan Assembly, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Lift the fan assembly from PREPARATION FOR inside the chassis.
  • Page 95 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 96 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Power Supply Assembly, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Push the power supply cable...
  • Page 97 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 98 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Power Supply Assembly, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Push the power supply cable...
  • Page 99 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 100 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Power Supply Assembly, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Disconnect the power supply...
  • Page 101 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY The location of the CD, CD-RW, or DVD drives may vary by model, and POWER SUPPLY IMPORTANT some models may have CD and DVD drives. ASSEMBLY FRONT I/O BOARD SYSTEM BOARD...
  • Page 102 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Power Supply Assembly, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the power supply...
  • Page 103 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 104 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Front I/O Board ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Perform the preparation procedures.
  • Page 105 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 106 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Opening the CD Storage Door (Lower Front Panel) ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Perform the preparation procedures.
  • Page 107 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 108 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES System Board Components—Index Page ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS System Board PREPARATION FOR...
  • Page 109 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)

  • Page 110: Removing The System Board

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Perform the preparation PREPARATION FOR procedures.
  • Page 111 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 112 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Disconnect the Power Supply...
  • Page 113 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY The location of the power supply connector on the system board may POWER SUPPLY IMPORTANT vary by model. ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink...

  • Page 114: Jumper And Switch Information

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Disconnect the Power Supply...
  • Page 115 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly) Pay close attention to the direction and location of the cable being IMPORTANT removed to ensure proper replacement.
  • Page 117 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Disconnect the Front I/O...
  • Page 118 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 119 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Disconnect the power button PREPARATION FOR cable from the system board.
  • Page 120 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 121 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the Microprocessor/...
  • Page 122 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 123 NOTE Depending on the model selected, tape may be used for shipping. The microprocessor/ heatsink assembly may vary depending on your IMPORTANT computer's configuration.
  • Page 124 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the Microprocessor/...
  • Page 125 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 126 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the Microprocessor/...
  • Page 127 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly) The microprocessor may still be hot if the computer was recently used. Allow the WARNING microprocessor to cool before removing.
  • Page 129 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the Microprocessor/...
  • Page 130 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly) The microprocessor/ heatsink assembly clip is attached on each side of NOTE the microprocessor interface socket.
  • Page 131 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the Microprocessor/...
  • Page 132 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly) Some hand force may be required to separate the heatsink assembly NOTE from the microprocessor.
  • Page 134 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the Microprocessor/...
  • Page 135 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 137 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the Microprocessor/...
  • Page 138 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY A small tab secures the lever . You must push down and pull out POWER SUPPLY NOTE before lifting it. ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery,...
  • Page 139 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the System Board:...
  • Page 140 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY IMPORTANT The number of screws and their location may vary by model. ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 141 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the System Board,...
  • Page 142 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 143 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Microprocessor/Heatsink Assembly ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation CONSIDERATIONS procedures.
  • Page 144 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 145 NOTE Depending on the model selected, tape may be used for shipping. The microprocessor/ heatsink assembly may vary depending on your IMPORTANT computer's configuration.
  • Page 146 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Removal SERVICE Locate the Microprocessor/...
  • Page 147 OPTICAL AND MASS The microprocessor/ heatsink assembly clip is attached on each side of STORAGE DEVICES NOTE the microprocessor interface socket. (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY Do not let the screwdriver slip and hit the system board when removing IMPORTANT the microprocessor clip.
  • Page 148 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Removal SERVICE With the system board...
  • Page 149 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly) The microprocessor may still be hot if the computer was recently used. WARNING Allow the microprocessor to cool before removing.
  • Page 151 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Removal SERVICE Press down on the...
  • Page 152 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY The microprocessor/ heatsink assembly clip is attached on each side of POWER SUPPLY NOTE the microprocessor interface socket. ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink...
  • Page 153 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Removal SERVICE Lift the heatsink assembly...
  • Page 154 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY Some hand force may be required to separate the heatsink assembly POWER SUPPLY NOTE from the microprocessor. ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 155 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Removal SERVICE Remove the two screws from...
  • Page 156 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 157 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Removal SERVICE Push down, pull out, and lift...
  • Page 158 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY A small tab secures the lever . You might push down and pull out POWER SUPPLY NOTE before lifting it. ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery,...
  • Page 159 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly ELECTROSTATIC DISCHARGE Replacement SERVICE IMPORTANT: It is only necessary...
  • Page 160 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or Peel back the plastic tab on the thermal pad carefully, so the new thermal DVD Drive, Hard Drive, pad will stick properly to the heatsink surface. If the new thermal pad is not Disk Drive) WARNING applied properly, the microprocessor/ heatsink assembly will not work...
  • Page 161 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE With the round portion of the...
  • Page 162 OPTICAL AND MASS Remove and discard the plastic tab on the new thermal pad quickly and STORAGE DEVICES carefully, so the thermal pad will stick properly to the heatsink surface. (CD, CD-RW and/or WARNING DVD Drive, Hard Drive, If the new thermal pad is not applied properly, the microprocessor/ Disk Drive) heatsink assembly will not work properly, and you risk damaging the system board.
  • Page 163 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE Align the microprocessor...
  • Page 164 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY The microprocessor should be positioned so that the notch in the left CAUTION corner is next to the lever hinge on the microprocessor interface socket. POWER SUPPLY ASSEMBLY FRONT I/O BOARD...
  • Page 165 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE Place the microprocessor...
  • Page 166 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 167 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE Position the microprocessor/...
  • Page 168 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 169 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE Align the heatsink assembly...
  • Page 170 OPTICAL AND MASS IMPORTANT The heatsink should set flat on top of the microprocessor interface socket. STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 171 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE Hook the microprocessor...
  • Page 172 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 173 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE Reconnect the heatsink fan...
  • Page 174 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 175 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE Remove the clear plastic...
  • Page 176 OPTICAL AND MASS There is a clear plastic cover on the bottom of the thermal pad, and a red STORAGE DEVICES IMPORTANT plastic cover on the top. The clear plastic cover must be removed prior to (CD, CD-RW and/or DVD Drive, Hard Drive, placing it on the heatsink.

  • Page 177: Removing The Rtc Battery

    United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the RTC Battery ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation CONSIDERATIONS procedures.
  • Page 178 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 179 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the RTC Battery, continued ELECTROSTATIC DISCHARGE Removal SERVICE Press in on the socket lever...
  • Page 180 OPTICAL AND MASS The clock/CMOS lithium battery may explode if mistreated. Do not abuse. STORAGE DEVICES WARNING Use only replacement batteries supplied by Compaq Computer Corporation. (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY...
  • Page 181 United States Removal and Replacement Procedures Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Removing the Top Door, continued Electrostatic Discharge Service Considerations Removal Press your fingers into the indentations at...
  • Page 182 Optical and Mass Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Fan Assembly Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 183 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Front I/O Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the USB cable from...
  • Page 184 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 185 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Front I/O Board, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the Front I/O Board from PREPARATION FOR inside the chassis.
  • Page 186 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 187 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the CD, CD-RW and/or DVD Drive, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS...
  • Page 188 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 189 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the CD, CD-RW and/or DVD Drive, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS...
  • Page 190 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 191 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the CD, CD-RW and/or DVD Drive, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS...
  • Page 192 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 193 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Drive Rails ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal PREPARATION FOR To remove the drive rails, pull the...
  • Page 194 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 195 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Opening the CD Storage Door (Lower Front Panel) ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS...
  • Page 196 STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 197 United States Removal and Replacement Procedures Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Removing the Disk Drive, continued Electrostatic Discharge Service Considerations Removal Disconnect data cable connected to Preparation for the drive.
  • Page 198 Optical and Mass Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Fan Assembly Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 199 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Disk Drive, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal To release the drive, press inward on...
  • Page 200 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 201 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPOLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Drive Rails ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal PREPARATION FOR To remove the drive rails, complete DISASSEMBLY the following step.
  • Page 202 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 203 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Hard Drive, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Rotate the bottom of the hard drive...
  • Page 204 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 205 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Hard Drive, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the screw securing the hard PREPARATION FOR drive to the hard drive bracket.
  • Page 206 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 207 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Hard Drive, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the hard drive from the hard PREPARATION FOR drive bracket.
  • Page 208 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 209 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Hard Drive, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Disconnect the hard drive power cable PREPARATION FOR using a gentle rocking motion.
  • Page 210 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 211 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Hard Drive, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Disconnect the hard drive data cable using a PREPARATION FOR gentle rocking motion.
  • Page 212 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 213 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Memory Modules and Continuity Modules (continued) ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS...
  • Page 214 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD The blank modules in RIMM slots 3 and 4 must be removed and replaced on NOTE the new system board. SYSTEM BOARD COMPONENTS (RTC Battery,...
  • Page 215 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the 1394 Card, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the screw...
  • Page 216 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 217 During replacement, the 1394 card rear connector must be properly inserted IMPORTANT into the rear chassis slot to ensure the card is properly seated into the connector on the system board.
  • Page 218 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Sound Card, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the screw...
  • Page 219 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 221 United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Graphics Card, continued ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS Removal Remove the screw...
  • Page 222 OPTICAL AND MASS STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 223 United States Removal & Replacement Procedures Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Service Considerations Electrostatic Discharge Cable Positions: CD/CD-RW, and DVD Service This image indicates the cable...
  • Page 224 Optical and Mass Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Fan Assembly Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 225 United States Removal & Replacement Procedures Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Service Considerations Electrostatic Discharge Cable Positions: Power Button Service This image indicates the cable...
  • Page 226 Optical and Mass Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Fan Assembly Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 227 United States Removal & Replacement Procedures Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Service Considerations Electrostatic Discharge Cable Positions: Disk Drive Service This image indicates the cable...
  • Page 228 Optical and Mass Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Fan Assembly Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 229 United States Removal & Replacement Procedures Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Service Considerations Electrostatic Discharge Cable Positions: Button Board Service This image indicates the cable...
  • Page 230 Optical and Mass Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Fan Assembly Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 231 United States Removal & Replacement Procedures Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Service Considerations Electrostatic Discharge Cable Positions: Hard Drive Service This image indicates the cable...
  • Page 232 Optical and Mass Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Fan Assembly Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 233 United States Removal & Replacement Procedures Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Service Considerations Electrostatic Discharge Cable Positions: Power Supply Assembly Service Considerations Preparation for...
  • Page 234 Optical and Mass Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Fan Assembly Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
  • Page 235 RESETTING USER PASSWORDS If the power-on password is unknown, you may enter Setup mode to reset your POWER-ON SELF passwords. Your Compaq Presario computer provides two simple methods to enter TEST (POST) Setup mode. CONFIGURATION If you need to reset...
  • Page 236 The position of the Real-time clock (RTC) jumper is shown here. Return to top To Reset a Particular Password: Shut down and restart your computer. As the computer boots up, depress the F10 key. Your computer will boot directly into Setup mode. From the main menu, select Security.
  • Page 237 system. Return to top...
  • Page 238 United States Compaq Presario Internet PC 7000 Series Computers TROUBLESHOOTING PRODUCT DESCRIPTION ILLUSTRATED PARTS CATALOG TROUBLESHOOTING REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Power-On Self Test (POST) RESETTING USER PASSWORDS POWER-ON SELF TEST (POST) POST is a series of diagnostic tests that run automatically when the system is turned on. After...
  • Page 239 Extended RAM failed at offset Keyboard Error System Cache Error Failing Bits Operating System Not Found System CMOS Checksum Back Fixed Disk 0 or 1 Failure Parity Check 1 System RAM Failed at Offset Fixed Disk Controller Failure Parity Check 2 System Timer Error Incorrect Drive A Type Real Time Clock Error...
  • Page 240 Fixed Disk Controller Failure Hard drive is not working or Run Setup. not configured properly. Replace the system board. Incorrect Drive A Type Type of disk in drive A not Replace the memory correctly indentified. modules. Replace the disk drive. Invalid NVRAM Media Type Problem with NVRAM (CMOS) Replace the...
  • Page 241 System Battery is Dead RTC battery is dead. Replace the battery. Run Setup. Return to top System BIOS Shadowed System BIOS copied to Status Message: Shadow RAM. no action required. System Cache Error RAM cache failed the BIOS Run Setup. test.
  • Page 242 Configuration RESETTING USER PASSWORDS POWER-ON SELF TEST (POST) This section explains how to use Setup and Compaq Utilities which should be accessed in the following ways: CONFIGURATION When a system configuration error is detected during the POST. DIAGNOSTIC To change factory default settings for some of the computer features.
  • Page 243 Set time and date. Running Setup To access the Setup utility, turn on the computer and press the F10 key when the Compaq logo appears on your screen. The actual menu displayed on your computer may vary slightly, depending on NOTE your configuration.
  • Page 244 After the CD has completed copying to the disk, eject the QuickStore CD. Running Compaq Utilities To run Compaq Utilities, turn on or reboot the computer with the Compaq Utilities disk in the disk drive. The menu will appear on your screen.
  • Page 245 Return to top...

  • Page 246: Diagnostic Error Codes

    United States Compaq Presario Internet PC 7000 Series Computers TROUBLESHOOTING PRODUCT DESCRIPTION ILLUSTRATED PARTS CATALOG TROUBLESHOOTING REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Diagnostic Error Codes RESETTING USER PASSWORDS Diagnostic error codes occur if the system recognizes a problem while running the program.
  • Page 247 Verify the speaker connection. Replace the system board retest. 199-xx Installed devices test failed Check system configuration. Verify cable connections. Check switch settings. Compaq Utilities. Replace the system board retest. Return to top Memory Error Codes Error Code: Description: Recommended Action:...
  • Page 248 200-xx Invalid memory configuration Verify memory module value compatibility. Reinsert memory in the correct location. 201-xx Memory machine ID test failed The following steps apply to error codes 201-xx and 202-xx: Flash the ROM and retest. 202-xx Memory system ROM checksum Replace the memory and retest.
  • Page 249 Monitor (VGA or Flat-Panel) Error Codes Error Code: Description: Recommended Action: 501-xx Video controller test failed The following step applies to error codes 501-xx through 516-xx: 502-xx Video memory test failed Replace the system board and retest. 503-xx Video attribute test failed 504-xx Video character set test failed 505-xx...

  • Page 250: Error Code: Description

    Check and/ or replace the disk 602-xx Disk read test failed power and signal cables and retest. 603-xx Disk write, read, compare test failed Replace the disk drive and retest. Replace the system board 604-xx Disk random seek test failed retest.
  • Page 251 Return to top Hard Drive Error Codes Error Code: Description: Recommended Action: 1700-xx Hard drive ID types test failed The following steps apply to error codes 1700-xx through 1799-xx: 1701-xx Hard drive format test failed Setup and verify drive type. 1702-xx Hard drive read test failed Replace the hard drive data and...

  • Page 252: Video Memory Test Failed

    1731-xx Fixed Disk 1 does not support DMA mode 1740-xx Fixed Disk 0 failed Set Block Mode command 1741-xx Fixed Disk 1 failed Set Block Mode command 1750-xx Fixed Disk 0 failed Identity command 1751-xx Fixed Disk 1 failed Identity command 1760-xx Fixed Disk 0 does not support Block...

  • Page 253: Video 40 X 25 Mode Test Failed

    2407-xx Video 40 x 25 mode test failed 2408-xx Video 320 x 200 mode color set 0 test failed 2409-xx Video 320 x 200 mode test failed 2410-xx Video 640 x 200 mode test failed 2411-xx Video screen memory page test failed 2412-xx Video gray scale test failed...

  • Page 254: Return To Top

    2451-xx 132-column Advanced VGA test failed 2456-xx Advanced VGA 256-color test failed 2468-xx Advanced VGA BitBLT test The following steps apply to error codes 2468-xx through 2480-xx: 2477-xx Advanced VGA datapath test Run Setup. Replace the system board 2478-xx Advanced VGA BitBLT test retest.
  • Page 255 Error Code: Description: Recommended Action: 8601-xx Pointing Device Interface test failed Replace with a working device and retest. Replace the system board retest. Return to top CD-RW Drive Error Codes Error Code: Description: Recommended Action: xxxx-xx CD-RW drive The following steps apply to error codes xxxx-xx through xxxx-xx: Return to top...

  • Page 256: Troubleshooting Without Diagnostics

    United States Compaq Presario Internet PC 7000 Series Computers TROUBLESHOOTING PRODUCT DESCRIPTION ILLUSTRATED PARTS CATALOG TROUBLESHOOTING REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Troubleshooting Without Diagnostics RESETTING USER PASSWORDS This section describes some simple, preliminary tests and guidelines for troubleshooting the POWER-ON SELF computer.
  • Page 257 In addition, this section provides information for resolving hardware conflicts. CD Drive Problem Probable Cause Possible Solution Cannot read compact disc. CD is not properly seated in the Eject the CD, then re-insert it, drive. pressing CD firmly to correctly seat it in the drive.
  • Page 258 DVD disc is not properly seated Turn off the computer, insert a in the drive. straight pin into the emergency eject hole, then push firmly. Slowly pull the tray out from the drive until fully extended, then remove the DVD disc. DVD drive devices are not DVD drive is not connected Open the computer and check to...
  • Page 259 The system is trying to start Insert a bootable disk into the from the hard drive but the hard disk drive and restart the disk is damaged. computer with Ctrl+Alt+Del. Disk boot is disabled in Run Computer Setup and enable Computer Setup.
  • Page 260 Computer will not turn on. Ensure that the computer is connected to a power supply. Computer does not automatically display the The real-time clock (RTC) battery may need to be date and time. replaced - use the Click Here for replacement procedures.
  • Page 261 Disk drive cannot write to a Disk is not formatted. Format disk. Important: disk. Formatting removes all saved information from the disk. Disk is write-protected. Move the write-protect tab on the disk to the unprotected position Writing to the wrong drive. Not enough space is left on the Remove disk, insert new disk into disk.
  • Page 262 If you are unsure of the settings of the peripheral cards, you can isolate the source of the problem by temporarily removing all cards not manufactured by Compaq, or resetting the default settings and running Compaq Utilities. After that, add the cards back one at a time until the card that is causing the conflict is found.
  • Page 264 United States Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Models and Features MODELS AND FEATURES Model 7RPK11 7000T CPU CONTROLS AND LIGHTS SIDE ACCESS PANEL Configure to Order —...
  • Page 266 United States Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS CPU Controls and Lights MODELS AND FEATURES CPU CONTROLS AND LIGHTS CD-ROM, CD-RW, or...
  • Page 268 United States Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Side Access Panel MODELS AND FEATURES Side Access Panel CPU CONTROLS Side Access Panel...
  • Page 270 United States Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Internet Keyboard Controls MODELS AND FEATURES CPU CONTROLS AND CD/DVD Control Button Suite 1 CD/ DVD Play/ Pause...
  • Page 271 Button Suite 1 Instant Search 2 Communication 3 Instant E-mail 4 Instant Internet 5 My Presario 6 Compaq Online Shopping 7 Entertainment 8 Quick Launch Help Button 9 Quick Launch My Program Button...
  • Page 272 United States Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Rear CPU Connectors MODELS AND FEATURES CPU CONTROLS AND LIGHTS AC Power Connector Voltage Select...
  • Page 273 IMPORTANT: Connectors may vary depending on the model selected...

  • Page 274: Power Cord Set Requirements

    PANEL Power cord sets for use in other countries must meet the requirements of the country where you INTERNET use the computer. For more information on power cord set requirements, contact your Compaq KEYBOARD authorized dealer, reseller, or service provider.
  • Page 275 US/Canada UL and CSA * The flexible cord must be Type SJT-2 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with the NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V) configuration.

  • Page 276: United States

    This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 2000 Compaq Computer Corporation. All rights reserved. Compaq, Presario Registered U. S. Patent and Trademark Office.

  • Page 277: Technician Notes

    This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Presario Series Personal Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 5400 Series Personal Computers without notice.

  • Page 278: Locating Additional Information

    WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board.

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