Before Calling For Service - Sharp XE-A147 Basic User Manual

BEFORE CALLING FOR SERVICE

The malfunctions shown in the left-hand column below, labeled "Fault," do not necessarily indicate functional
faults of the machine. It is therefore advisable to refer to "Checking" shown in the right-hand column before
calling for service.
(1) The display shows symbols that do not make
sense.
(2) The display won't illuminate even when the
mode switch is turned to any other position than
" ".
(3) The display is illuminated, but the whole
machine refuses registrations.
(4) No receipt is issued.
(5) Printing is unusual.
(6) Continuous printing stops.
■ Error code table
When the following error codes are displayed, press the
below.
Error
code
E01 Registration error
E02 Misoperation error
E11 Compulsory depression of the
E12 Compulsory tendering
E33 Compulsory SCM (starting cash memory)
entry
E34 Overflow limitation error
E35 The open price entry is inhibited.
E36 The preset price entry is inhibited.
E37 The direct finalization is inhibited.
E67 Subtotal void is not allowed.
E80 The battery trouble is occurred.
34
Fault
Error status
s
• Has the machine been initialized properly as
shown in "PREPARING THE CASH REGISTER"?
(Note that initialization clears all the data and
programmed settings stored in memory.)
• Is power supplied to the electrical outlet?
• Is the AC adapter plug out or loosely connected to
the AC outlet?
• Is the mode switch set properly at the "REG"
position?
• Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the "OFF" status?
• Is the print roller arm securely locked?
• Is the print roller arm securely locked? Open the
print roller arm, and lock the arm by following the
instruction of installation.
• Is the paper roll properly installed?
• Are the printer head/sensor/roller clean?
• "–" will be displayed in order from left to right
continuously. It occurs when the printer
temperature is high.
Printing will automatically restart after several
seconds.
l
key and take a proper action according to the table
Make a correct key entry.
Make a correct key entry.
key s
Press the
Make a tendering operation.
Make the SCM (starting cash memory) entry.
Make a registration within a limit of entry.
Make a preset price entry.
Make an open price entry.
Make a tendering operation.
Finalize the transaction, and correct the wrong
entries in the
Change the battery.
Checking
Action
key and continue the operation.
mode.