Before Calling For Service; Error Message Table - Sharp XE-A303 Instruction Manual

9

Before Calling for Service

The malfunctions shown in the left-hand column below, labelled "Fault," do not necessarily indicate functional
faults of the machine. It is therefore advisable to refer to "Checking" shown in the right-hand column before
calling for service.
(1) The display shows symbols that do not make sense.
(2) The display won't illuminate even when the mode switch
is turned to any other position than "
(3) The display is illuminated, but the whole machine
refuses registrations.
(4) No receipt is issued.
(5) No journal paper is taken up.
(6) Printing is unusual.
(7) Continuous printing stops.

Error message table

When the following error messages are displayed, press the
table below.
Error message
ENTRY ERROR
MISOPERATION
NO RECORD
MEMORY FULL
SBTL COMPUL.
TEND COMPUL.
NOT ASSIGNED
OVER LIMIT.
INH. OPEN PR
INH. UNIT PR
NOT NON-TEND
BUFFER FULL
HEAD UP
PAPER EMPTY
EURO CHANGE
98
CLERK ERR.
Fault
".
Error status
Registration error
Misoperation error
Undefined code is entered.
Memory is full (in the AUTO key programming). Program the AUTO key within 25 steps.
Compulsory depression of the
direct finalization
Compulsory tendering
No entry of a clerk code
Overflow limitation error
The open price entry is inhibited.
The preset price entry is inhibited.
The direct finalization is inhibited.
Subtotal void is not allowed.
Print roller arm is lifted up.
Receipt or journal paper roll is not
installed or empty.
EURO modification operation must be
executed
Overlapped clerk error
• Has the machine been initialized properly as shown in
"PREPARING THE CASH REGISTER" on page 8?
(Note that initialization clears all the data and programmed
settings stored in memory.)
• Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the
AC outlet?
• Is a clerk code assigned to the register?
• Is the mode switch set properly at the "REG" position?
• Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the "OFF" status?
• Is the print roller arm securely locked?
• Is the take-up spool installed on the bearing properly?
• Is there a paper jam?
• Is the print roller arm securely locked?
Open the print roller arm, and lock the arm by following
the instruction of installation.
• Is the paper roll properly installed?
• Are the print head/sensor/roller clean?
• Display shows "→ → → → →".
Printing will automatically restart after several seconds.
l
key and take a proper action according to the
Make a correct key entry.
Make a correct key entry.
Enter a correct code.
s
key for Press the
Make a tendering operation.
Make a clerk code entry.
Make a registration within a limit of entry.
Make a preset price entry.
Make an open price entry.
Make a tendering operation.
Finalize the transaction, and correct the wrong
entries in the
Make sure the print roller arm is surely rocked.
Install a receipt or journal paper.
Execute EURO modification operation (Job code
800).
Complete the overlapped transaction under way.
Checking
Action
s
key and continue the operation.
mode.