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Troubleshooting
If You Cannot Make Copies As You Want
This section explains causes and remedies when copy results are not as expect-
ed.
v Basic
Problem
Copies are not stapled.
3
Staples are wrongly posi-
tioned.
You cannot combine sever-
al functions.
When sorting, the pages
are divided into two
blocks.
Paper does not output dur-
ing printing with stapling.
78
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Causes
There are jammed staples
in the stapler.
The number of copies ex-
ceeds the capacity of the
stapler.
Copy paper is curled.
Originals are not set cor-
rectly.
Selected functions cannot
be used together.
The memory became full in
the middle of sorting and
the pages were delivered in
two blocks.
When you stop printing
while using the staple func-
tion, papers not stapled
during printing may be left
in the staple unit.
Solutions
Remove jammed staples. See Gener-
al Settings Guide.
Note
r After removing jammed staples,
staples might not be ejected the
first few times you try to use the
stapler.
Check the stapler capacity. See p.108
"Staple".
Turn the copy paper over in the
tray.
Check the correct position to place
the originals. See p.35 "Staple".
Check the combination of functions
and make the settings again.
Reference
p.103 "Combination Chart"
You can interrupt copying when the
memory becomes full. See p.101
"Memory Full Auto Scan Restart".
Press the {Reset} key and cancel
copy settings, including stapling.
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