Olivetti d-COPIA5001MF Operation Manual page 572

Troubleshooting > Troubleshooting
Error
Code
Failed to send the e-mail.
1104
Failed to send i-FAX.
Failed to send via SMB.
1105
Failed to send the e-mail.
Failed to send via FTP.
Failed to send i-FAX.
Failed to send the e-mail.
1106
Failed to send i-FAX.
Failed to send via FTP.
1131
Failed to send the e-mail.
1132
Failed to send via FTP.
Message
Check the e-mail address.
If the address is rejected by the domain, you
cannot send the email.
Check the i-FAX address.
If the address is rejected by the domain, you
cannot send the email.
Check the following settings.
[System Menu/Counter] key > [System/
Network] > [Network] > [TCP/IP Settings] >
[Protocol Detail] > [SMB Client
(Transmission)]
Select [On] of the SMTP settings on
the Embedded Web Server RX.
Check the following settings.
[System Menu/Counter] key > [System/
Network] > [Network] > [TCP/IP Settings] >
[Protocol Detail] > [FTP Client
(Transmission)]
Select [On] of the i-FAX settings on
the Embedded Web Server RX.
Check the sender address of SMTP on
the Embedded Web Server RX.
Enable the SSL.
[System Menu/Counter] key > [System/
Network] > [Network] > [Secure Protocol] >
[SSL]
Check the following of the SMTP server.
•
•
Check the following of the FTP server.
•
•
Corrective Actions
NOTE
NOTE
Is SMTP over SSL available?
Is the encryption available?
Is FTPS available?
Is the encryption available?
10-51
Reference
Page
page 5-23
Refer to
FAX
Operation
Guide
page 8-56
page 2-66
page 8-56
page 2-66
page 2-66
page 8-63
Refer to the
Embedded
Web Server
RX Guide
—