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User's Guide
Related Information
"Fax Settings" on page 33
&
"Cannot Send or Receive Faxes" on page 171
&
Cannot Send Faxes to a Specific Recipient
Check the following if you cannot send faxes to a specific recipient due to an error.
❏ If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the
call ends with an error. Dial using the On Hook feature or using a connected telephone to check how long it
takes before you hear a fax tone. If it takes more than 50 seconds, add pauses after the fax number to send the
fax. Press
to enter the pause. A hyphen is entered as the pause mark. One pause is about three seconds. Add
multiple pauses as needed.
❏ If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, press Edit and change Fax Speed to
Slow(9,600bps).
Related Information
"Sending Faxes After Confirming the Recipient's Status" on page 99
&
"Sending Faxes Dialing from the External Phone Device" on page 98
&
"Managing Contacts" on page 52
&
"Cannot Send or Receive Faxes" on page 171
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Cannot Send Faxes at a Specified Time
Set the date and the time correctly on the control panel.
Related Information
"Sending Faxes at a Specified Time (Send Fax Later)" on page 100
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"System Administration" on page 30
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Cannot Receive Faxes
❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
❏ 100 received documents have been saved in the inbox.
❏ The printer's memory is full (100%).
Related Information
"Fax Settings" on page 33
&
"Cannot Send or Receive Faxes" on page 171
&
Solving Problems
173
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