Epson WorkForce Pro WF-R5690DTWF User Manual
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Epson WorkForce Pro WF-R5690DTWF User Manual

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User's Guide
NPD5119-05 EN

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  • Page 1 User's Guide NPD5119-05 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ EPSON Scan software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...
  • Page 4 User's Guide Trademarks ❏ Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. ❏ Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
  • Page 5 ❏ Intel ® is a registered trademark of Intel Corporation. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

  • Page 6: Table Of Contents

    Contacts Mode......37 Using Epson iPrint..... . . 77 Presets Mode.
  • Page 7 Checking Fax Jobs..... . 111 Epson Connect Service..... 134 Web Config.
  • Page 8 Using PostScript Printer Driver... . . 167 EPSON Software Updater....141 Print Quality Is Poor While Using PostScript EpsonNet Config.
  • Page 9 Where to Get Help......205 Technical Support Web Site....205 Contacting Epson Support....205...

  • Page 10: About This Manual

    User's Guide About This Manual About This Manual Introduction to the Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. This manual may not be included depending on model and region.

  • Page 11: Descriptions Used In This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.9.x. The content displayed on the screens varies depending on the model and situation.

  • Page 12: Important Instructions

    User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏...

  • Page 13: Printer Advisories And Warnings

    User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏...

  • Page 14: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.

  • Page 15: Administrator Settings

    You cannot change settings without entering the password. This password is also required when you make settings using Web Config or EpsonNet Config. Important: Do not forget the password. If you forget the password, contact Epson support. 1. Enter Setup from the home screen. 2. Select Admin Settings > Admin Password.
  • Page 16 User's Guide Administrator Settings Use Web Config to configure restriction settings on a computer. See the Administrator's Guide for more details. After configuring settings on the computer, enable the user restriction feature on the printer. Select Setup > System Administration > Security Settings > Access Control from the home screen, and then enable it.

  • Page 17: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. ADF input tray Feeds originals automatically.
  • Page 18 User's Guide Printer Basics Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. Rear paper feed Loads paper.
  • Page 19 User's Guide Printer Basics Document cover Blocks external light while scanning. Scanner glass Scans placed originals. Control Panel Operates the printer. External interface USB port Connects memory devices. Print head Fires ink. Front cover Open when removing jammed paper inside the printer. Rear cover Open when replacing the maintenance box, or removing jammed paper.

  • Page 20: Control Panel

    User's Guide Printer Basics LINE port Connects a phone line. EXT. port Connects external phone devices. USB port Connects a USB cable. LAN port Connects a LAN cable. Service USB port USB port for future use. Do not remove the sticker. Control Panel Buttons and Lights Turns the printer on or off.

  • Page 21: Icons Displayed On The Lcd Screen

    User's Guide Printer Basics Starts printing, copying, scanning, and faxing in black and white. Starts printing, copying, scanning, and faxing in color. Icons Displayed on the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Press the network icon to check the current network settings and make Wi-Fi settings.

  • Page 22: Icons Displayed On The Software Keyboard Of The Lcd Screen

    User's Guide Printer Basics Indicates that the printer is connected to a wireless (Wi-Fi) network in Ad Hoc mode. Indicates that the printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct mode. Indicates that the printer is connected to a wireless (Wi-Fi) network in Simple AP mode. Indicates that the user restriction feature is enabled.

  • Page 23: Menu Options

    User's Guide Printer Basics Menu Options Copy Mode Note: ❏ Available menus vary depending on the layout you selected. ❏ Press Settings to display hidden setting menus. Menu Settings and Explanations Number of copies Enter the number of copies. Layout With Border Copies with a border around the edges.

  • Page 24: Scan Mode

    User's Guide Printer Basics Menu Settings and Explanations Layout Order Select the copy layout for multiple pages when you have selected 2-up or 4-up as the Layout setting. Remove Shadow Removes shadows that appear in the center of copies when copying a booklet or that appear around copies when copying thick paper.
  • Page 25 User's Guide Printer Basics Menu Settings and Explanations Menu File Settings Enter a prefix for the file name in Filename Prefix. Basic Settings See the list of menus in Settings. Scan Report Prints a history that shows when and to which folder the scanned files have been sent.

  • Page 26: Fax Mode

    User's Guide Printer Basics Menu Settings and Explanations Document Select the orientation of your original. Orientation Compression Ratio Select how much to compress the scanned image. PDF Settings When you have selected PDF as the save format setting, use these settings to protect PDF files. Document Open Password: Creates a PDF file that requires a password when opening.

  • Page 27: Memory Device Mode

    User's Guide Printer Basics Menu Settings and Explanations Fax Report Fax Settings List Prints the current fax settings. Fax Log Prints a transmission report automatically after you send a fax. You can set to print this report automatically using the following menu. Setup >...

  • Page 28: Setup Mode

    First Page on Top: Prints from the last page of a file. Image Adjustments Enhance Select the image correction method. On: Enhances the image automatically by using Epson's unique image analysis and image processing technology. P.I.M.: Adjusts the image by using your camera's PRINT Image Matching or Exif Print information.
  • Page 29 Wi-Fi Direct Status Email Server Status Displays the current email server settings. Epson Connect Displays whether or not the printer is registered and connected to Epson Status Connect or Google Cloud Print service. See the Epson Connect portal website for more details.
  • Page 30 Admin Password Set, change, or reset the administrator password. If you forget the password, contact Epson support. Lock Setting You need to enter an administrator password when you enter the System Administration settings and when you change the settings of Eco Mode, Presets, and the contacts.
  • Page 31 Advanced Setup See the Network Guide for more details. Epson Connect You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the Services services (restore the default settings). See the Epson Connect portal website for more details.
  • Page 32 User's Guide Printer Basics Menu Settings and Explanations Security Settings Access Control Requires the administrator password to operate the printer. Select whether or not to allow jobs that do not have the necessary authentication information. Delete All Deletes all saved confidential jobs. Confidential Jobs Eco Mode The following Eco mode settings are available.
  • Page 33 User's Guide Printer Basics Menu Settings and Explanations USB I/F Timeout Setting Specify the length of time in seconds that must elapse before ending USB communication with a computer after the printer receives a print job from a PostScript printer driver or PCL printer driver.
  • Page 34 User's Guide Printer Basics Menu Settings and Explanations Output Settings Fax Output You can set to save received documents in the inbox, on a memory device, or on a computer, or forward the documents. Auto Reduction Reduces large received documents to fit on the paper in the paper source. Reducing may not always be possible depending on the received data.
  • Page 35 User's Guide Printer Basics Menu Settings and Explanations Basic Settings Fax Speed Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise.
  • Page 36 User's Guide Printer Basics Related Information “Fax Mode” on page 26 & “Saving and Forwarding Received Faxes” on page 105 & “Sending Multiple Faxes to the Same Recipient at Once (Batch Send)” on page 102 & “Making Basic Fax Settings” on page 94 &...

  • Page 37: Contacts Mode

    User's Guide Printer Basics Menu Settings and Explanations PCL Menu Font Source Resident: Select to use a preinstalled font on the printer. Download: Select to use a font you have downloaded. Font Number Select the default font number for the default font source. The available number varies depending on the settings you made.

  • Page 38: Presets Mode

    User's Guide Printer Basics Menu Description View Select whether to display all contacts or the contacts for each feature only. LDAP allows you to search in the contacts registered in the LDAP server. Presets Mode You can register frequently used copy, fax, and scan settings as presets. To register a preset, select Presets from the home screen, select Add New, and then select the feature for which you want to register a contact.

  • Page 39: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 40: Available Paper And Capacities

    Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
  • Page 41 User's Guide Loading Paper Commercially Available Paper Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Paper Rear Paper Cassette 1 Cassette 2 Feed Plain paper Legal Manual Up to the line under the symbol inside the edge guide. Copy paper Letterhead *1*2...

  • Page 42: List Of Paper Types

    Control Panel Printer Driver PostScript Printer Epson Universal Driver Printer Driver Copy paper, Plain plain papers plain papers Plain Plain paper Epson Bright White Ink Jet Paper Letterhead Letterhead Letterhead Letterhead Letterhead Recycled paper Recycled Recycled Recycled Recycled Color paper...

  • Page 43: Loading Paper In The Paper Cassette

    User's Guide Loading Paper Loading Paper in the Paper Cassette 1. Check that the printer is not operating, and then pull out the paper cassette. Note: Remove the paper cassette cover from paper cassette 2. 2. Slide the edge guides to their maximum position. Note: When using paper larger than A4 size, extend the paper cassette.
  • Page 44 User's Guide Loading Paper 3. Slide the front edge guide to the paper size you want to use. 4. With the printable side facing down, load paper against the front edge guide. Important: ❏ Make sure the paper does not extend beyond the symbol at the end of the paper cassette.

  • Page 45: Loading Paper In The Rear Paper Feed

    User's Guide Loading Paper 7. On the control panel, set the size and type of the paper you loaded in the paper cassette. Note: You can also display the paper size and paper type settings screen by selecting Setup > Paper Setup. 8.
  • Page 46 User's Guide Loading Paper 3. Load paper at the center of the rear paper feed with the printable side facing up. Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the symbol inside the edge guide.
  • Page 47 User's Guide Loading Paper 4. Slide the edge guides to the edges of the paper. 5. On the control panel, select Setup > Paper Setup > Rear Paper Feed, and then set the size and type of the paper you loaded in the rear paper feed. 6.

  • Page 48: Placing Originals

    User's Guide Placing Originals Placing Originals Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support. You can scan multiple originals and both sides of the originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A4, A5...
  • Page 49 User's Guide Placing Originals 2. Slide the ADF edge guide. 3. Place the originals face up in the ADF. Important: ❏ Do not load originals above the line just under the symbol inside the ADF edge guide. ❏ Do not add originals while scanning.

  • Page 50: Placing Originals On The Scanner Glass

    User's Guide Placing Originals 4. Slide the ADF edge guide to the edge of the originals. Related Information “Available Originals for the ADF” on page 48 & Placing Originals on the Scanner Glass Caution: Be careful not to trap your fingers when closing the document cover. Otherwise you may be injured. Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
  • Page 51 User's Guide Placing Originals 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the edges of the scanner glass is not scanned. ❏...

  • Page 52: Managing Contacts

    User's Guide Managing Contacts Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 200 entries, and you can use the contacts list when you enter a fax number, enter a destination for attaching a scanned image to an email, and saving a scanned image to a network folder.

  • Page 53: Registration And Backup Of Contacts Using A Computer

    Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 54: Printing

    User's Guide Printing Printing Printing from the Control Panel You can print data stored on a memory device, such as a USB flash drive, directly. 1. Load paper in the printer. 2. Insert a memory device into the printer's external interface USB port. 3.

  • Page 55: Printing Basics - Windows

    User's Guide Printing 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. 3. Select Save Access Control settings, click Settings, and then enter the user name and the password. Related Information “Windows Printer Driver” on page 136 &...

  • Page 56: Printing Basics - Mac Os X

    User's Guide Printing ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: ❏ If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the Quality setting to make your printout vivid.
  • Page 57 User's Guide Printing 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Preset: Select when you want to use the registered settings. ❏...

  • Page 58: Printing On 2-Sides

    Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
  • Page 59 Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 60 User's Guide Printing Note: ❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality on the Main tab. ❏ For manual 2-sided printing, the Print Density Adjustment setting is not available. 7.

  • Page 61: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3.

  • Page 62: Printing To Fit The Paper Size

    User's Guide Printing 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print. Related Information “Loading Paper in the Paper Cassette” on page 43 &...

  • Page 63: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing “Loading Paper in the Rear Paper Feed” on page 45 & “Printing Basics - Windows” on page 55 & Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3.

  • Page 64: Enlarged Printing And Making Posters (For Windows Only)

    User's Guide Printing 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7.
  • Page 65 User's Guide Printing Related Information “Loading Paper in the Paper Cassette” on page 43 & “Loading Paper in the Rear Paper Feed” on page 45 & “Printing Basics - Windows” on page 55 & Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
  • Page 66 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 67 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 68 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 69 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 70: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 136 &...
  • Page 71 Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to...

  • Page 72: Printing Using A Postscript Printer Driver

    User's Guide Printing Printing an Anti-Copy Pattern (for Windows Only) You can print documents with invisible letters such as "Copy". These letters appear when the document is photocopied so that the copies can be distinguished from the original. You can also add your own anti-copy pattern.
  • Page 73 User's Guide Printing 4. Select the orientation you set in the application as the Orientation on the Layout tab. 5. Make the following settings on the Paper/Quality tab. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏...

  • Page 74: Printing Using A Postscript Printer Driver - Mac Os X

    User's Guide Printing 6. Click Advanced, make the following settings, and then click OK. ❏ Paper Size: Select the paper size you set in the application. ❏ Color Mode: Select to print in full color or monochrome. 7. Click OK. 8.
  • Page 75 User's Guide Printing 3. Access the print dialog. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Paper Size: Select the paper size you set in the application. ❏ Orientation: Select the orientation you set in the application. 5.
  • Page 76 User's Guide Printing 6. Select Printer Features from the pop-up menu, select Quality as the Feature Sets setting, and then select the type of paper you loaded as the MediaType setting. 7. Select Color as the Feature Sets setting, and then select the setting for Color Mode. 8.

  • Page 77: Setting Items For The Postscript Printer Driver

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing externally over the internet.
  • Page 78 Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Related Information “Epson Connect Service”...

  • Page 79: Using Airprint

    User's Guide Printing Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later. Note: See the AirPrint page of the Apple website for more details. 1.

  • Page 80: Canceling Printing - Windows

    User's Guide Printing 2. Select Job Monitor > Print Job. Ongoing jobs and jobs that are standing by are shown in the list. 3. Select the job that you want to cancel. 4. Press Cancel. Canceling Printing - Windows 1. Access the printer driver window. 2.

  • Page 81: Copying

    User's Guide Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Enter Copy from the home screen. 4. Enter the number of copies by using the numeric keypad. 5. Press Layout, and then select the appropriate layout. 6.

  • Page 82: Scanning

    User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to an Email You can send scanned image files by email directly from the printer through a pre-configured email server. Before using this feature, you need to configure the email server. You can specify the email address by entering directly, but it may be easier if you register the email address in the contacts list first.

  • Page 83: Scanning To A Network Folder Or Ftp Server

    User's Guide Scanning “Placing Originals” on page 48 & “Scan Mode” on page 24 & “Presets Mode” on page 38 & Scanning to a Network Folder or FTP Server You can save the scanned image to a specified folder on a network. You can specify the folder by entering a folder path directly, but it may be easier if you register the folder information in the contacts list first.

  • Page 84: Scanning To The Cloud

    “Scan Mode” on page 24 & “Presets Mode” on page 38 & Scanning to the Cloud You can send scanned images to cloud services using Epson Connect. See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Scanning Using Document Capture Pro (for Windows Only) You can scan the original using the settings specified in Document Capture Pro.

  • Page 85: Scanning To A Computer (Wsd)

    “Placing Originals” on page 48 & Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Authenticating Users when Using Access Control in EPSON Scan (for Windows Only) When the access control function is enabled for a printer, you need to enter a user ID and password when scanning.

  • Page 86: Scanning In Office Mode

    User's Guide Scanning Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings. 2. Click Access Control. 3. Enter the user name and the password. Scanning in Office Mode You can scan many text documents quickly.

  • Page 87: Scanning In Professional Mode

    Security tab, and then make settings. Related Information “Placing Originals” on page 48 & “EPSON Scan (Scanner Driver)” on page 138 & Scanning in Professional Mode You can scan images while adjusting the quality and color. This mode is recommended for advanced users.
  • Page 88 User's Guide Scanning 3. Select Professional Mode from the Mode list. 4. Make the following settings. ❏ Document Source: Select the document source in which you placed your original. ❏ Auto Exposure Type: Select the exposure type that suits your original. ❏...

  • Page 89: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 90 Displays the screen where you can save scanned data to a smart device or Cloud services. Displays the screen where you can send scanned data by email. Displays the screen where you can print scanned data. Related Information “Using Epson iPrint” on page 77 &...

  • Page 91: Faxing

    User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems. ❏...
  • Page 92 User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information “Making Settings for a PBX Phone System” on page 96 &...
  • Page 93 User's Guide Faxing Note: If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter. Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏...

  • Page 94: Making Basic Fax Settings

    User's Guide Faxing 2. Connect the phone device and the EXT. port with a phone cable. Important: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
  • Page 95 User's Guide Faxing 1. Connect the printer to the phone line. Important: Because an automatic fax connection check runs at the end of the wizard, make sure you connect the printer to the phone line before starting the wizard. 2. Enter Setup from the home screen. 3.
  • Page 96 User's Guide Faxing Note: ❏ If there are any errors reported, follow the instructions on the report to solve them. ❏ If the Select Line Type screen is displayed, select the line type. When you are connecting the printer to a PBX phone system or terminal adapter, select PBX.

  • Page 97: Sending Faxes

    User's Guide Faxing 2. Select System Administration > Printer Settings > Paper Source Settings > Auto Select Settings > Fax. 3. Select the paper source that you do not want to use for printing faxes, and then disable it. Sending Faxes Basic Fax Sending Operations Send faxes in color or monochrome (B&W).
  • Page 98 User's Guide Faxing 4. Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method as necessary. Note: ❏ To send 2-sided originals, enable ADF 2-Sided. However, you cannot send in color with this setting. ❏...

  • Page 99: Various Ways Of Sending Faxes

    User's Guide Faxing 3. Press Start Fax on the printer's control panel, and then press Send. 4. Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method as necessary. 5. When you hear a fax tone, press the button, and then hang up the handset.
  • Page 100 User's Guide Faxing Sending Faxes at a Specified Time (Send Fax Later) You can set to send a fax at a specified time. Only monochrome faxes can be sent when the time to send is specified. 1. Place the originals. 2.
  • Page 101 User's Guide Faxing “Checking Fax Jobs” on page 111 & Sending Faxes on Demand (Polling Send) You can store up to 100 pages of a single document in monochrome for polling fax. The stored document is sent upon request from another fax machine that has a polling receive feature. 1.

  • Page 102: Receiving Faxes

    User's Guide Faxing Sending Different Size Documents Using ADF (Continuous Scan from ADF) If you place different sized originals in the ADF, all of the originals are sent at the largest size among them. You can send them in their original sizes by sorting and placing them by size, or placing them one by one. Before placing originals, select Fax >...

  • Page 103: Various Ways Of Receiving Faxes

    User's Guide Faxing 3. Select how to receive. ❏ Auto: Recommended for heavy fax users. The printer automatically receives a fax after the number of rings you specified. Important: When you do not connect a telephone to the printer, select the Auto mode. ❏...
  • Page 104 User's Guide Faxing Related Information “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 104 & “Saving Received Faxes in the Inbox” on page 105 & “Making Paper Source Settings to Receive Faxes” on page 96 & Receiving Faxes Using a Connected Telephone (Remote Receive) To receive a fax manually, you need to operate the printer after you pick up the handset of the telephone.

  • Page 105: Saving And Forwarding Received Faxes

    User's Guide Faxing 4. Press the button. Related Information “Sending Faxes After Confirming the Recipient's Status” on page 99 & “Sending Faxes Dialing from the External Phone Device” on page 98 & Saving and Forwarding Received Faxes The printer provides the following features to save and forward received faxes. ❏...
  • Page 106 User's Guide Faxing 5. Select the option to use when the inbox is full. ❏ Receive and print faxes: The printer prints all received documents that cannot be saved in the Inbox. ❏ Reject incoming faxes: The printer does not answer incoming fax calls. Checking the Received Faxes on the LCD Screen 1.
  • Page 107 User's Guide Faxing Important: Keep the memory device connected to the printer as long as possible. If you leave the device disconnected, the printer temporarily saves received documents and may result in a memory full error that disables sending and receiving faxes.
  • Page 108 User's Guide Faxing 3. Click Save faxes on this computer, and specify the folder to save received documents. 4. Make the other settings as necessary, and then send the setting to the printer. Note: For details on the setting items and the procedure, see the help of FAX Utility. 5.

  • Page 109: Using Other Faxing Features

    User's Guide Faxing 6. Select forwarding destinations from the contacts list. Note: ❏ Press View to sort the contacts by printer's feature. ❏ You can specify up to five forwarding destinations. Press the check box to select the destination. Press the box again to cancel the selection.

  • Page 110: Setting Security For Faxing

    User's Guide Faxing 2. Select Menu > Fax Report. 3. Select the report to print, and then follow the on-screen instruction. Note: You can change the report format. From the home screen, select Setup > System Administration > Fax Settings > Output Settings, and then change the Attach Image to Report or Report Format settings.

  • Page 111: Checking Fax Jobs

    User's Guide Faxing Checking Fax Jobs Notification of Unprocessed Received Faxes When there are unprocessed received documents, the number of unprocessed jobs is displayed on the fax mode icon on the home screen. See the table below for a definition of the "unprocessed". Note: If you are using more than one of the fax output settings, the number of unprocessed jobs may be displayed as "2"...
  • Page 112 User's Guide Faxing Checking Fax Jobs in Progress You can check, cancel, print, resend, or delete the following fax documents. ❏ Received documents that have not been printed yet. ❏ Documents that have not be sent yet ❏ Documents stored using Polling Send or Store Fax Data. ❏...

  • Page 113: Replacing Ink Supply Units And Other Consumables

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 114: Ink Supply Unit Codes

    Ink Supply Unit Codes Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.
  • Page 115 User's Guide Replacing Ink Supply Units and Other Consumables ❏ Do not remove the transparent seal from the ink supply area; otherwise the ink supply unit may become unusable. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏...

  • Page 116: Replacing Ink Supply Units

    User's Guide Replacing Ink Supply Units and Other Consumables Consumption of Ink ❏ To maintain optimum print head performance, some ink is consumed from all ink supply units not only during printing but also during maintenance operations such as print head cleaning. ❏...
  • Page 117 User's Guide Replacing Ink Supply Units and Other Consumables 3. Lift up the ink supply unit. Note: If you cannot lift up the ink supply unit, pull the handle forward. 4. Unpack the new ink supply unit from its package. Important: Do not touch the sections shown in the illustration.
  • Page 118 User's Guide Replacing Ink Supply Units and Other Consumables Note: If there is protective material attached to the bottom of the ink supply unit, remove it. The shape and number of protective materials and where they are attached are subject to change without notice. 5.

  • Page 119: Maintenance Box Code

    “Ink Supply Unit Codes” on page 114 & “Ink Supply Unit Handling Precautions” on page 114 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T6710...

  • Page 120: Maintenance Box Handling Precautions

    Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.

  • Page 121: Temporarily Printing With Black Ink

    ❏ Type of paper: plain papers, Envelope ❏ Color: Grayscale ❏ EPSON Status Monitor 3: Enabled (for Windows only) Because this feature is only available for approximately five days, replace the expended ink supply unit as soon as possible.

  • Page 122: Temporarily Printing With Black Ink - Windows

    Replacing Ink Supply Units and Other Consumables Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 123: Temporarily Printing With Black Ink

    User's Guide Replacing Ink Supply Units and Other Consumables 6. Click Print. 7. Click Print in Black in the window displayed. Related Information “Loading Paper in the Paper Cassette” on page 43 & “Loading Paper in the Rear Paper Feed” on page 45 &...

  • Page 124: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 125: Improving Print And Scan Quality

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, always turn the printer off by pressing the button.

  • Page 126: Checking And Cleaning The Print Head - Windows

    User's Guide Improving Print and Scan Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. 6. Follow the on-screen instructions to clean the print head. 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

  • Page 127: Aligning The Print Head

    User's Guide Improving Print and Scan Quality 1. Turn off the printer, and then press the button and the button at the same time to display the confirmation window. 2. Follow the on-screen instructions to run the power ink flushing feature. Note: If you cannot run this feature, solve the problems that are displayed in the window.

  • Page 128: Aligning The Print Head - Windows

    User's Guide Improving Print and Scan Quality ❏ Vertical Alignment: Find and enter the number for the most solid pattern in each group. ❏ Horizontal Alignment: Find and enter the number for the least separated or overlapping pattern in each group.

  • Page 129: Improving Horizontal Streaks

    Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load the cleaning sheet that came with the Epson genuine paper in the rear paper feed. 2. Enter Setup from the home screen.

  • Page 130: Cleaning The Adf

    User's Guide Improving Print and Scan Quality 3. Select Maintenance > Paper Guide Cleaning. 4. Select rear paper feed, and then follow the on-screen instructions to clean the paper path. 5. Repeat this procedure two or three times. Note: The cleaning sheet loses its effect when used three times or more. Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly, clean the ADF.
  • Page 131 User's Guide Improving Print and Scan Quality 2. Use a soft, dry, clean cloth to clean the roller and the interior of the ADF. 3. Open the document cover.

  • Page 132: Cleaning The Scanner Glass

    User's Guide Improving Print and Scan Quality 4. Clean the part that is shown in the illustration. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏...
  • Page 133 User's Guide Improving Print and Scan Quality 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.

  • Page 134: Applications And Network Service Information

    Applications and Network Service Information Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.

  • Page 135: Running Web Config On Windows

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 77 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

  • Page 136: Necessary Applications

    User's Guide Applications and Network Service Information Necessary Applications Windows Printer Driver The printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

  • Page 137: Mac Os X Printer Driver

    See the online help for explanations of the setting items. 4. Click OK. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.

  • Page 138: Epson Scan (Scanner Driver)

    The availability of these settings varies by model. Related Information “Temporarily Printing with Black Ink” on page 121 & EPSON Scan (Scanner Driver) EPSON Scan is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image.

  • Page 139: Document Capture Pro (For Windows Only)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. Starting on Mac OS X Note: EPSON Scan does not support the Mac OS X fast user switching feature.

  • Page 140: Fax Utility

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS X ❏...

  • Page 141: Epson Software Updater

    User's Guide Applications and Network Service Information EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported.

  • Page 142: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer...

  • Page 143: Installing Applications

    If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.
  • Page 144 User's Guide Applications and Network Service Information 3. Connect the printer to the computer with a USB cable, and then turn on the printer. Note: For Windows Vista/Windows XP, when the Found New Hardware screen appears, click Ask me again later. 4.
  • Page 145 4. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...

  • Page 146: Installing The Epson Universal Printer Driver (For Windows Only)

    If your printer is not listed, check that it is correctly connected to the computer and that the printer is on. Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is a universal PCL6 compatible print driver that comes with the following features: ❏...
  • Page 147 Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.

  • Page 148: Solving Problems

    Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions.

  • Page 149: Error Code On The Status Menu

    User's Guide Solving Problems Related Information “Contacting Epson Support” on page 205 & “Installing Applications” on page 143 & “Updating Applications and Firmware” on page 146 & Error Code on the Status Menu If a job does not complete successfully, check the error code displayed on the history of each job. You can check the error code by pressing the button, and then selecting Job History.
  • Page 150 User's Guide Solving Problems Code Problem Solution Cannot print from the computer due to the access Contact your printer administrator. control settings. ❏ Make sure that the user name and password are User authentication failed. The job has been canceled. correct.
  • Page 151 User's Guide Solving Problems Code Problem Solution The fax could not be sent to some of the specified Print a Fax Log or Last Transmission report for recipients. previous faxes from Fax Report in the Fax mode to check the failed destination. When the Save Failure Data setting is enabled, you can resend a fax from Job Monitor in Status Menu.
  • Page 152 User's Guide Solving Problems Code Problem Solution ❏ Select Setup > System Administration > Wi-Fi/ A DNS error has occurred. Network Settings > Advanced Setup > DNS Server, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point.
  • Page 153 User's Guide Solving Problems Code Problem Solution ❏ Select Setup > System Administration > Wi-Fi/ A DNS error has occurred. Network Settings > Advanced Setup > DNS Server, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point.

  • Page 154: Checking The Printer Status - Windows

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 155: Removing Jammed Paper From The Rear Paper Feed

    User's Guide Solving Problems 1. Open the front cover. 2. Remove the jammed paper. Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 3. Close the front cover. Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper.

  • Page 156: Removing Jammed Paper From The Paper Cassette

    User's Guide Solving Problems Removing Jammed Paper from the Paper Cassette 1. Close the output tray. 2. Pull out the paper cassette. 3. Remove the jammed paper. 4. Align the edges of the paper and slide the edge guides to the edges of the paper.

  • Page 157: Removing Jammed Paper From Rear Cover

    User's Guide Solving Problems 5. Insert the paper cassette in the printer. Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer.

  • Page 158: Removing Jammed Paper From The Adf

    User's Guide Solving Problems Removing Jammed Paper from the ADF Caution: Be careful not to trap your fingers when closing the document cover. Otherwise you may be injured. 1. Open the ADF cover. 2. Remove the jammed paper. 3. Close the ADF cover.
  • Page 159 User's Guide Solving Problems 4. Open the document cover. 5. Remove the jammed paper. 6. Close the document cover.

  • Page 160: Paper Does Not Feed Correctly

    User's Guide Solving Problems 7. Raise the ADF input tray, and then remove the jammed paper. Paper Does Not Feed Correctly Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected.

  • Page 161: Original Does Not Feed In The Adf

    User's Guide Solving Problems “Loading Paper in the Paper Cassette” on page 43 & “Loading Paper in the Rear Paper Feed” on page 45 & “Cleaning the Paper Path for Paper Feeding Problems” on page 129 & Original Does Not Feed in the ADF ❏...

  • Page 162: Printout Problems

    User's Guide Solving Problems ❏ Connect the interface cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you are using the printer over a network, make sure the printer is connected to the network. You can check the status by checking the indicators on the control panel or by printing the network status sheet.
  • Page 163 ❏ Try to use genuine Epson ink supply units. This product is designed to adjust colors based on the use of genuine Epson ink supply units. The use of non-genuine ink supply units may cause print quality to decline.

  • Page 164: Copy Quality Is Poor

    User's Guide Solving Problems Copy Quality Is Poor Check the following if uneven colors, smears, dots, or straight lines appear in the copied image. ❏ Load and eject paper without printing to clean the paper path. ❏ Clean the scanner glass and the document cover. ❏...

  • Page 165: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems Paper Is Smeared or Scuffed Check the following if the paper is smeared or scuffed when printing. ❏ Clean the paper path. ❏ Clean the scanner glass and the document cover. ❏ Load paper in the correct direction. ❏...

  • Page 166: The Printed Image Is Inverted

    User's Guide Solving Problems The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application. ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏ Mac OS X Clear Mirror Image from the print dialog's Print Settings menu. The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.

  • Page 167: Postscript Printer Driver Problems

    User's Guide Solving Problems PostScript Printer Driver Problems Note: The menu items and text on the printer driver vary depending on your computer's environment. Printer Does Not Print While Using PostScript Printer Driver ❏ Set the Printing Language setting to Auto or PS3 on the control panel. ❏...

  • Page 168: Scanned Image Problems

    ❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN- compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.

  • Page 169: Characters Are Blurred

    & Characters Are Blurred ❏ In Office Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.

  • Page 170: Scanning Area Or Direction Is Not Correct

    ❏ When using the thumbnail preview for a large original in Professional Mode, the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want to scan on the Normal tab in the Preview window.

  • Page 171: Scanning Is Too Slow

    Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using EPSON Scan, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 100 pages in single-sided scanning using the ADF, and up to 200 pages in 2-sided scanning using the ADF and when scanning using the scanner glass.

  • Page 172: Cannot Send Faxes

    ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.

  • Page 173: Cannot Send Faxes To A Specific Recipient

    User's Guide Solving Problems Related Information “Fax Settings” on page 33 & “Cannot Send or Receive Faxes” on page 171 & Cannot Send Faxes to a Specific Recipient Check the following if you cannot send faxes to a specific recipient due to an error. ❏...

  • Page 174: Memory Full Error Occurs

    User's Guide Solving Problems “Memory Full Error Occurs” on page 174 & Memory Full Error Occurs ❏ If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox. ❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the faxes.

  • Page 175: Faxes Are Sent At The Wrong Size

    User's Guide Solving Problems Faxes Are Sent at the Wrong Size ❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark. Select your original size on the control panel. ❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may extend to include the dust or stains, resulting in the wrong scanning position or small images.

  • Page 176: Answering Machine Cannot Answer Voice Calls

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ EPSON Scan Click Configuration, and then set Quiet Mode on the Other tab.

  • Page 177: The Date And Time Are Incorrect

    “Saving Received Faxes in an External Memory Device” on page 106 & “Printer Settings” on page 32 & Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information “Contacting Epson Support” on page 205 & Application Is Blocked by a Firewall (for Windows Only)

  • Page 178: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 × 2 rows Color ink nozzles: 400 × 2 rows for each color Weight of Paper Plain Paper 64 to 90 g/m2 (17 to 24 lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelope...

  • Page 179: Interface Specifications

    User's Guide Appendix Effective Pixels 10200 × 14040 pixels at 1200 dpi Maximum Document Size 216 × 297 mm (8.5 × 11.7 in.) A4, Letter Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 4800, 7200, 9600 dpi (50 to 4800 dpi in 1 dpi increments.) Color Depth Color...

  • Page 180: Wi-Fi Specifications

    User's Guide Appendix Interface RJ-11 Phone Line, RJ-11 Telephone set connection The specifications may differ by country or region. Wi-Fi Specifications Standards IEEE802.11b/g/n Frequency Range 2.4 GHz *2 *3 Coordination Modes Infrastructure, Ad hoc , Wi-Fi Direct Wireless Securities WEP (64/128bit), WPA2-PSK (AES) , WPA2-Enterprise Not supported for IEEE 802.11n.

  • Page 181: Supported Third Party Services

    ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format JPEG with the Exif Version 2.3 standard taken by digital cameras DCF...

  • Page 182: Dimensions

    Power off: Approx. 0.4 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be...

  • Page 183: Environmental Specifications

    User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 184: Font Information

    User's Guide Appendix Font Information Available Fonts for PostScript Roman fonts Font Name Albertus, Albertus Italic, Albertus Light AntiqueOlive Roman, AntiqueOlive Italic, AntiqueOlive Bold, AntiqueOlive Compact Apple Chancery ITC AvantGarde Gothic Book, ITC AvantGarde Gothic Book Oblique, ITC AvantGarde Gothic Demi, ITC AvantGarde Gothic Demi Oblique Bodoni, Bodoni Italic, Bodoni Bold, Bodoni Bold Italic, Bodoni Poster, Bodoni Poster Compressed ITC Bookman Light, ITC Bookman Light Italic, ITC Bookman Demi, ITC Bookman Demi Italic...

  • Page 185: Available Fonts For Pcl 5 (Bitstream)

    User's Guide Appendix Font Name ITC Mona Lisa Recut New Century Schoolbook Roman, New Century Schoolbook Italic, New Century Schoolbook Bold, New Century Schoolbook Bold Italic New York Optima, Optima Italic, Optima Bold, Optima Bold Italic Oxford Palatino Roman, Palatino Italic, Palatino Bold, Palatino Bold Italic Stempel Garamond Roman, Stempel Garamond Italic, Stempel Garamond Bold, Stempel Garamond Bold Italic Symbol Tekton...
  • Page 186 User's Guide Appendix Font Name Family HP Equivalent Symbol Swiss 742 Condensed Medium, Bold, Italic, Bold Italic Univers Condensed Incised 901 Medium, Bold, Italic Antique Olive Aldine 430 Medium, Bold, Italic, Bold Italic Garamond Calligraphic 401 Marigold Flareserif 821 Medium, Extra Bold Albertus Swiss 721 SWM Medium, Bold, Italic, Bold Italic...

  • Page 187: Available Fonts For Pcl 6 (Bitstream)

    User's Guide Appendix OCR/Barcode Bitmap Font Font Name Family Symbol OCR A OCR B Code39 9.37cpi, 4.68cpi EAN/UPC Medium, Bold Note: Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may not be readable.

  • Page 188: Available Fonts For Pcl (Urw)

    User's Guide Appendix Font Name Family HP Equivalent Symbol Swiss 721 Narrow SWA Medium, Bold, Oblique, Bold Oblique Helvetica Narrow Zapf Calligraphic 801 SWA Medium, Bold, Italic, Bold Italic Palatino Geometric 711 SWA Medium, Bold, Oblique, Bold Italic ITC Avant Garde Gothic Revival 711 SWA Light, Demi Bold, Light Italic, Demi Bold ITC Bookman...
  • Page 189 User's Guide Appendix Font Name Family HP Equivalent Symbol Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico Medium, Bold, Italic, Bold Italic CG Omega URW Coronet Coronet...

  • Page 190: List Of Symbol Sets

    User's Guide Appendix Font Name Family HP Equivalent Symbol URW Naskh Medium, Bold Naskh URW Ryadh Medium, Bold Ryadh Bitmap Font Font Name Symbol Line Printer OCR/Barcode Bitmap Font (for PCL5 only) Font Name Family Symbol OCR A OCR B Code39 9.37cpi, 4.68cpi EAN/UPC...
  • Page 191 User's Guide Appendix List of Symbol Sets for PCL 5 Symbol Set Attribute Font Classification Name ✓ ✓ ✓ ISO 60: Danish/ Norwegian ✓ Roman Extension ✓ ✓ ✓ ISO 15: Italian ✓ ✓ ✓ ✓ ISO 8859/1 Latin 1 ✓...
  • Page 192 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ Windows 3.1 Latin 2 ✓ ✓ ✓ Pc1004 ✓ ✓ ✓ ✓ ISO 8859/15 Latin 9 ✓ ✓ ✓ PC-8 Turkish ✓ ✓ ✓ Windows 3.0 Latin 1 ✓...
  • Page 193 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ ISO 8859/5 Cyrillic ✓ ✓ PC-8, Greek ✓ ✓ ISO 8859/7 Greek ✓ ✓ PC-866 UKR ✓ ✓ Hebrew7 ✓ ✓ ISO 8859/8 Hebrew ✓ ✓ Hebrew8 ✓ ✓...
  • Page 194 User's Guide Appendix Symbol Set Name Attribute Font Classification ✓ ✓ ✓ ISO Swedish ✓ ✓ ✓ ✓ ✓ ASCII ✓ ✓ ✓ ISO United Kingdom ✓ ✓ ✓ ISO French ✓ ✓ ✓ ISO German ✓ ✓ ✓ ✓ Legal ✓...
  • Page 195 User's Guide Appendix Symbol Set Name Attribute Font Classification ✓ ✓ ✓ ✓ ✓ Unicode 3.0 ✓ ✓ ✓ WBALT ✓ ✓ ✓ Windows 3.1 Latin 1 ✓ ✓ ✓ PC-755 ✓ Wingdings 18540 ✓ Symbol ✓ ZapfDigbats ✓ ✓ PC-866, Cyrillic ✓...
  • Page 196 User's Guide Appendix Symbol Set Name Attribute Font Classification ✓ ✓ ✓ ISO Swedish ✓ ✓ ✓ ✓ ✓ ASCII ✓ ✓ ✓ ISO United Kingdom ✓ ✓ ✓ ISO French ✓ ✓ ✓ ISO German ✓ ✓ ✓ ✓ Legal ✓...
  • Page 197 User's Guide Appendix Symbol Set Name Attribute Font Classification ✓ ✓ ✓ ✓ ✓ Unicode 3.0 ✓ ✓ ✓ WBALT ✓ ✓ ✓ Windows 3.1 Latin 1 ✓ ✓ ✓ PC-755 ✓ Wingdings 18540 ✓ Symbol ✓ ZapfDigbats ✓ ✓ PC-866, Cyrillic ✓...

  • Page 198: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6117-D69(RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 199: Restrictions On Copying

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 200 User's Guide Appendix Caution: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. ❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and transporting.
  • Page 201 User's Guide Appendix 7. Open the ink case. 8. Push the handle on the ink supply unit. The ink supply unit will pop out. 9. Lift up the ink supply unit. Note: ❏ If you cannot lift up the ink supply unit, pull the handle forward. ❏...

  • Page 202: Accessing An External Usb Device From A Computer

    User's Guide Appendix 10. Push in the pop-out section. 11. Close the ink case. 12. Open the ink case on the opposite side of the printer, and then remove all of the ink supply units. 13. Pack the printer in its box, using the protective materials. If print quality has declined the next time you print, clean and align the print head.

  • Page 203: Using An Email Server

    User's Guide Appendix Mac OS X Select a corresponding device icon. The data on the external USB device is displayed. Note: ❏ To remove an external USB device, drag the device icon to the trash icon. Otherwise, data in the shared drive may not be displayed correctly when another external USB device is inserted.

  • Page 204: Email Server Setting Items

    Contact your internet service provider to confirm the authentication method of the email server. The printer may not be able to communicate with an email server even if the authentication method is available since security may be enhanced (for example SSL communication is necessary). Visit the Epson support website for the latest information.

  • Page 205: Checking An Email Server Connection

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
  • Page 206 Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 207 Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.
  • Page 208 User's Guide Appendix Epson India Regional Offices: Location Telephone number Fax number Mumbai 022-28261515/16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589/90 033-22831591 Hyderabad 040-66331738/39 040-66328633 Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 Pune 020-30286000/30286001/30286002 020-30286000 Ahmedabad 079-26407176/77 079-26407347 Helpline For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number.

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