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Setup Troubleshooting
Symptoms and Actions
No output can be obtained.
Use API-TOOL Configuration to check whether the board name setting is wrong.
The board works with the Diagnosis Program but not with an application.
The Diagnosis Program is coded with API-TOOL functions. As long as the board operates with the
Diagnosis Program, it is to operate with other applications as well. In such cases, review your program
while paying attention to the following points:
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Check the arguments to functions and their return values.
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When the board is an isolated type, it has a time lag for its response between the output by a
function and the actual output. Consider the execution intervals between functions.
The OS won't normally get started or detect the board.
[Windows Vista, XP, Server 2003, 2000]
Turn off the power to your PC, then unplug the board. Restart the OS and delete the board settings of
API-TOOL Configuration. Turn off the PC again, plug the board, and restart the OS. Let the OS
detect the board and use API-TOOL Configuration to register board settings.
If your problem cannot be resolved
Contact your retailer.
DIO-6464T2-PCI, DI-128T2-PCI, DO-128T2-PCI
2. Setup
33
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