Setup Troubleshooting; Symptoms And Actions; If Your Problem Cannot Be Resolved - Contec GP-IB-PCI User Manual

2. Setup

Setup Troubleshooting

Symptoms and Actions

Initialization of a board cannot be performed [Windows NT4.0]
The driver may not yet be activated. If your PC is running under Windows NT 4.0, set the PnP OS
option in the BIOS Setup menu to "NO".
For details on how to set up the BIOS, refer to the manual for your PC.
A GPIB error occurs.
The remote device address may be incorrect or the GPIB cable may not yet be connected.
The GPIB cable cannot be connected.
The GPIB cable may interfere with the chassis of your PC and not be plugged correctly into the
interface connector of the board depending on the structure of your PC, for example, when the slots are
located in the rear panel of the PC too deeply.
You can use the GPIB connector adapter (CN-GP/C) to work around this problem.
Board
GPIB
Cable
The OS won't normally get started or detect the board. [Windows XP
Turn off the power to your PC, then unplug the board. Restart the OS and delete the board settings of
API-TOOL Configuration. Turn off the PC again, plug the board, and restart the OS. Let the OS
detect the board and use API-TOOL Configuration to make board settings over again.

If your problem cannot be resolved

Refer to the troubleshooting section of API-GPLV HELP.
28
Board
CN-GP/C
GPIB
Cable
2000]
,
GP-IB(PCI)L, GP-IB(PCI)