Setup Troubleshooting; Symptoms And Actions; If Your Problem Cannot Be Resolved - Contec COM-1(PM) User Manual

2. Setup

Setup Troubleshooting

Symptoms and Actions

PC card is not detected correctly [Windows NT 4.0]
Windows NT 4.0 does not normally support hot plugging (inserting or removing a PC card while the PC
power is turned ON). However, some brands of PC have proprietary software that supports hot plugging.
The PC card may not work correctly if such software is present.
Remove any hot plugging related software before using the card.
Incorrect driver software was installed by mistake [Windows XP, 2000]
The API-SIO software from the "Driver Library API-PAC(W32)" cannot be installed in the PC at the
same time as the "Standard COM Driver Software COM Setup Disk" from the supplied CD-ROM.
The COM Setup Disk and the API-SIO software from API-PAC(W32) are intended for different
purposes. Please only use the software that is applicable for your intended use.
If the incorrect software is installed by mistake, please uninstall the incorrect software then install the
correct software.

If your problem cannot be resolved

Contact your retailer.
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COM-1(PM), COM-1D(PM)