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Limited Warranty
Windsor Industries, Inc. warrants new machines against defects in material and workmanship under normal use and service to the
original purchaser. Any statutory implied warranties, including any warranty of merchantability or fitness for a particular purpose, are
expressly limited to the duration of this written warranty. Windsor will not be liable for any other damages, including but not limited
to indirect or special consequential damages arising out of or in connection with the furnishing, performance, use or inability to use
the machine. This remedy shall be the exclusive remedy of the buyer. The warranty period is subject to the conditions stated below.
6 / 3 / 1 Warranty: 6 Years Polyethylene (PE) Housings, 3 Years Parts, and 1 Year Service Labor
Subject to conditions outlined below, Windsor Industries warrants rotationally molded PE housings and parts on all of its machines to
be free from defects in material and workmanship, under normal use and service for six (6) years to the original owner.
Under this warranty we guarantee the performance of non-polyethylene parts and components to be free from defects and for up to
three (3) years to the original end user. Parts replaced or repaired under this warranty are guaranteed for the remainder of the original
warranty period. (See table below)
Service labor charges are covered for up to one (1) year from the date of purchase through authorized Windsor service provider. No
travel coverage is extended for cord-electric models. See table below for each general product model warranty coverage.
Product
Rider Scrubbers
Rider Sweepers
Walk Behind Scrubbers
Walk Behind Sweepers
Extractors
Polishers / Elec. Burnishers / GH
Wide Areas Vacuums
VacPak Vacuums
Air Movers / Dri-matic / TITANä
Propane Burnishers / Strippers
Tracer/Flex Sweepers/Scrubbers
VERSAMATICÒ
SENSORÒ
Product exceptions and Exclusions:
·
Extractor brush motors, pump motors, ALL PC boards and electronics, ALL Vacuum motors (other than VERSAMATICÒ and
SENSORÒ), ALL pumps, and FLEXSOLä diaphragms carry a one (1) year parts and service labor warranty.
·
The OnanÒ engines have three (3) year manufacturer's warranty. The HondaÒ and KawasakiÒ engines have two (2) year
manufacturer's warranty. NOTE: The engine warranty is administered through the engine manufacturer and must be repaired at
an authorized service center.
Normal wear items and accessories including, but not limited to, belts, brushes, capacitors, carbon brushes, casters, clutches, cords,
filters, finishes, gaskets, hoses, light bulbs, rectifiers, switches, squeegees, bearings, pulleys, relays, actuating cables, wheels, tires,
propane tanks, and batteries will be warranted for manufacturing defects for 90-days from the purchase date.
The warranty commences on the purchase date by the original end user from an authorized Windsor agent, subject to proof of
purchase. The Machine Registration Card must be completed and returned immediately at the time of purchase. If proof of purchase
cannot be identified, the warranty start date is 90 days after the date of sale to an authorized Windsor distributor. Parts replaced or
repaired under warranty are guaranteed for the remainder of the original warranty period.
Windsor Industries reserves the right to change its warranty policy without notice – Rev2 10/16/02
Windsor Industries, Inc. ● a Castle Rock Industries company ● 1351 W. Stanford Ave. ● (303) 762-1800 ● 800-444-7654 ● FAX (303) 865-2800
WINDSOR INDUSTRIES
New Machine Warranty
PE Housing & Parts
6 years
6 years
6 years
6 years
6 years
6 years
6 years
6 years
1 year
-
6 years
Brush motor, Vacuum motor, Belts – 3 years
Vacuum motor, Belts – 2 years
Non- PE Parts
Service Labor
3 years
1 year
3 years
1 year
3 years
3 years
3 years
1 year
1 year
2 year
2 year
Travel
1 years
6 Months
1 years
6 Months
1 years
6 Months
1 years
6 Months
1 years
-
1 years
-
1 years
-
1 year
-
1 year
-
1 year
-
6 months
90 days
All other parts – 1 year
All other parts – 1 year
1
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