General Troubleshooting - Horizon Fitness 7.0AT-03 Service Manual

T
ROUBLESHOOTING
Troubleshooting
Additional resources are available on the Johnson Customer Service Portal ("CS Web":
http://service.johnsonfitness.com/cs_new/login.asp) are noted through this guide (CS Web > index tab).

General Troubleshooting


UPDATE TO THE LATEST SOFTWARE VERSION,

Cycling power is recommended as the first attempt to fix most failures, and after major repairs
are implemented.

Before replacing any major part, inspect the cables to/from it. Disconnect and inspect the
connectors on both ends, as well as the terminals on the boards. If capable, use a multimeter to
perform continuity tests to verify that all of the conductors are intact. If no damage/corrosion is
noted, carefully reconnect the cables, ensuring proper seating and connection. Request
replacement cables if at all suspicious.

After each corrective action is taken, re-evaluate if the failure has been resolved. Some
indications have a straightforward order of attempts, and not all steps are always necessary if a
lower-level fix resolves the issue.
7.0AT-03
if possible.
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