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TROUBLESHOOTING AND
MAINTENANCE
This chapter explains general troubleshooting and maintenance procedures such as removing misfeeds, replacing
the toner cartridge, and cleaning the machine, as well as troubleshooting for the copy function. For troubleshooting
for the fax function, printer function, and scanner function, see the respective manuals for each function.
The machine does not operate. ................................................................................................................. 25
Text is not clear in a copy. ......................................................................................................................... 25
Blank copies............................................................................................................................................... 25
The paper size used for the copy is different from the selected paper size (part of the image is cut off or
too much of the page is blank)................................................................................................................... 26
Paper misfeed............................................................................................................................................ 26
The original size is not automatically selected or the copy is not made on paper that matches the size
of the original. ............................................................................................................................................ 27
Copies are smudged or dirty...................................................................................................................... 27
A light in the room flickers.......................................................................................................................... 27
REMOVING MISFEEDS ....................................................................29
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