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1. Pack the product carefully to avoid damage. For contact address, see
the back cover of this manual or the Customer Care Charter.
2. Include all parts of the Polar Heart Rate Monitor. A full periodic check
will be done on the whole product.
3. Include proof of purchase (a receipt or its photocopy) if the product is
under warranty.
4. Include a detailed description of the problem. Indicate if the receiver
battery should be replaced.
5. Include your name, return address and daytime telephone number.
ase complete
6. Include $ 7.50 check or money order for return shipping and handling.
weeks of the
7. Prepay mail postage to Polar Electro Inc.
8. It is recommended to ship the package back so that it can be traced if
a problem occurs (i.e. UPS, Fed Ex, Priority Mail).
t Rate
lease follow
Any service is recommended to be done by an authorized Polar Service
Center. Our standard test and check procedures will be performed on all
Polar Heart Rate Monitors. The tests include the following elements:
ease check
POLAR CODED TRANSMITTER
1. Visual inspection
2. Check of the transmission range
uld be flat
3. Check of electrode conductivity
ug and
4. Wash and clean if necessary
POLAR WRIST RECEIVER
1. Visual inspection
2. Check of battery voltage
3. Check and cleaning of case contacts
4. Re-assembly, including seal renewal if necessary
5. Water resistance test
by thorough
6. Operational test
ther people
ment has been
ntly asked
See PC Coach Light™ software manual or contact Biometrics Inc.,
637 S Broadway, Suite B-156, Boulder, CO 80303, USA
Phone: + (303) 442-1818, Fax: + (303) 494-9722, www.pccoach.com.
Contact information is found also under the help menu of the PC Coach
Light™ software.
SENDING INSTRUCTIONS:
POLAR SERVICE PROCEDURE
Water resistance cannot be guaranteed after unauthorized service.
PC COACH LIGHT™ SOFTWARE SUPPORT
22.1.1999, 08:41
57
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