Nortel NN43118-100 User Manual page 133

Table 6: Troubleshoot Virtual Office (Part 3 of 3)
Displayed message
Permission Denied
(4)
Permission Denied
(5)
Permission Denied
(6)
Server Unreachable
(1)
Server Unreachable
(2)
Probable cause
Incorrect user ID
entered.
Attempt to log in to a
remote IP Phone
2002 or IP Softphone
2050 from an
IP Phone 2007
(some restrictions
apply).
Incorrect user ID
entered.
Remote phone does
not have VOUA
Class of Service.
Incorrect user ID
entered.
Incorrect Station
Control Password
entered.
Network problem.
Network problem.
Additional phone features
Actions
Enter correct user ID.
Go to an
IP Phone 2002 or
IP Softphone 2050
and try again, or
consult your local
system administrator.
Enter correct user ID.
Notify system
administrator.
Enter correct user ID.
Select Retry, and try
again with the correct
Station Control
Password.
Notify system
administrator if the
problem persists.
Notify system
administrator if the
problem persists.
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