Lockups And Software Problems; The Computer Does Not Start Up; The Computer Stops Responding; A Program Stops Responding - Dell EC280 Owner's Manual

Lockups and Software Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in
"Safety, Environmental, and Ergonomic Instructions" on page 48.

The computer does not start up

ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET

The computer stops responding

NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your
keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the
computer turns off, then restart your computer.

A program stops responding

END THE PROGRAM —
Press <Ctrl><Shift><Esc> simultaneously.
1
Click Applications.
2
Click the program that is no longer responding.
3
Click End Task.
4

A program crashes repeatedly

NOTE:
Software usually includes installation instructions in its documentation or on a CD.
CHEC K THE SOFTWAR E DO CU MENTAT IO N — If necessary, uninstall and then reinstall the
program.
29
Solving Problems