Table of Contents
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What Are You Looking For?
• Service Tag and Express Service Code
• Microsoft Windows License Label (optional)
• Solutions — Troubleshooting hints and tips,
articles from technicians, online courses, and
frequently asked questions
• Community — Online discussion with other Dell
customers
• Customer Care — Contact information, service
call and order status, warranty, and repair
information
• Service and Support — Service call status, support
history, service contract, and online discussions
with support
• Reference — Computer documentation, details on
my computer configuration, product
specifications, and white papers
• Downloads — Certified drivers, patches, and
software updates
• How to use Windows XP
• How to work with programs and files
• How to personalize my
8
Find It Here
Service Tag and Microsoft
These labels are located on your computer.
• Use the Service Tag to
identify your computer when
you use support.dell.com or
contact support.
• Enter the Express Service
Code to direct your call when
contacting support.
Dell Support Website — support.dell.com
NOTE:
Select your region or business segment to view the
appropriate support site.
NOTE:
The support.dell.com user interface may vary
depending on your selections.
Windows Help and Support Center
Click Start>Help and Support.
1
Type a word or phrase that describes your problem, and
2
then click the arrow icon.
Click the topic that describes your problem.
3
Follow the instructions on the screen.
4
®
®
Windows
License
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