Related Manuals for Wolf SO24 E Series
Summary of Contents for Wolf SO24 E Series
- Page 1 800.222.7820 SO24 E Series Oven (SWS 13543126) Service Manual General Information Controls & Operation Component Access & Removal Troubleshooting Guide Technical Data Wiring Diagrams...
- Page 2 Read the complete instructions contained within before initiating any repairs. This guide is intended for use by Factory Certified Service. Wolf Appliance, Inc. recommends that only Factory Certified Service companies do repairs.
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Page 3: Unit Warranty
E Series SO24 (SWS 13543126) General Information service.subzero.com UNIT WARRANTY Product warranty is determined by the installation location and the date of installation. http://service.subzero.com/ ▪ View product warranties at ClaimsAndOrderProcessing/Pages/WarrantyInfo Warranties start on the day of product installation. ▪ Search for warranty and service information by serial ▪... - Page 4 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com CONTROLS AND OPERATION PANEL ASSEMBLY QUICK START COOKING MODES The SO24 controls operate by touch. The panel assembly has Mode Symbol Rack Temperature Default Position Range Temperature icons on it that allow movement through the menu options and selection.
- Page 5 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com COOKING MODE SUBMENU After acknowledging the rack position, the temperature setting option in the Cooking Mode submenu appears. Touch the arrow keys to move to different options, and touch Enter to select that option. Cooking Mode Submenu Name Symbol...
- Page 6 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com GOURMET CONTROLS Gourmet mode contains programmed recipes for cooking selected foods. To enter Gourmet mode, touch Gourmet twice. Gourmet Mode Tips ▪ Cooking method icons can have multiple meanings. ▪ The information menu is part of every recipe. ▪...
- Page 7 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com Gourmet Controls Name and Submenu Cut or Type Cooking Method Information Settings Symbol 1. Veal 1.1 Rump, Loin Without preheat. ▪ ▪ Medium: 145°F Meat Slow Roast Sear ▪ Continue: ▪ Set Duration: 3:30 Medium.
- Page 8 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com Gourmet Controls Name and Submenu Cut or Type Cooking Method Information Settings Symbol 2.3 Entrecote, Without preheat. ▪ ▪ Rare: 135°F Slow Roast Sear Roast Beef ▪ Continue: Rare or ▪ Medium: 144°F Medium.
- Page 9 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com Gourmet Controls Name and Submenu Cut or Type Cooking Method Information Settings Symbol ▪ Set Duration: 1:00 ▪ Set End: Adjustable ▪ Start 3. Pork 3.1 Rump, Loin Without preheat. ▪ ▪...
- Page 10 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com Gourmet Controls Name and Submenu Cut or Type Cooking Method Information Settings Symbol With preheat. ▪ ▪ Set up if desired Roast ▪ Place baking ▪ 410°F tray on rack ▪ Set Duration: 1:15 position 1 under ▪...
- Page 11 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com Gourmet Controls Name and Submenu Cut or Type Cooking Method Information Settings Symbol ▪ ▪ Preheat Set Duration: 1:00 cooking space for ▪ Start 3 minutes. ▪ Place baking tray on rack position 1 under the wire rack.
- Page 12 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com Gourmet Controls Name and Submenu Cut or Type Cooking Method Information Settings Symbol Continue: ▪ ▪ Start Medium Browned. 1. Vegetable With preheat. ▪ ▪ Set up if desired One Dish Cook Gratin ▪...
- Page 13 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com Gourmet Controls Name and Submenu Cut or Type Cooking Method Information Settings Symbol With preheat. ▪ ▪ Set up if desired Baking on 2 ▪ Cooking tray ▪ 355°F Levels at rack position 2. ▪...
- Page 14 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com Name and Submenu Cut or Type Cooking Method Information Settings Symbol Light ▪ Browned. Medium ▪ Browned. ▪ Well Browned. 5. Torte With preheat. ▪ ▪ Set up if desired Bake ▪...
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Page 15: Settings Menu
E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com SETTINGS MENU IMPORTANT NOTE: Units prior to serial number 13543126 had a diagnostic section that provided mode time information. For units starting with serial number 13543126, there is no diagnostic section. The Settings menu allows you to: ▪... - Page 16 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com Settings Menu Settings Menu Name and Symbol Action Information Set the language for the unit. Available languages: Set Language English: en ▪ French: fr ▪ Spanish: es ▪ ▪ Italian: it ▪...
- Page 17 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com Name and Symbol Action Information Set assistance functions on or off. Turn automatic illumination on or off. Set Assistance Functions ▪ Touch Enter to turn automatic illumination on or off. Turn quick preheat on automatically. Touch Enter to turn quick preheat on automatic or ▪...
- Page 18 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com MORE MENU The More menu allows you to: Create, save, edit, and delete recipes. ▪ More Gourmet recipes: ▪ Fresh appetizers ▪ ▪ Frozen appetizers ▪ Soufflé Frozen potatoes ▪ Frozen pizza ▪...
- Page 19 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com More Menu More Menu Name and Symbol Action or Recipe Information Run created recipes from U1 to U24. Recipes Run Recipe Select recipe to run. ▪ Create, save, edit, and delete Edit a stored recipe from U1 to U24.
- Page 20 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com More Menu Name and Symbol Action or Recipe Information ▪ Rack position 2 ▪ Set End: Adjustable for Medium Browned ▪ Start Frozen Potatoes Touch 1. Information on packaging 8-12 minutes ▪...
- Page 21 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com More Menu Name and Symbol Action or Recipe Information ▪ Medium: 145°F Veal ▪ Set Duration: 3:30 1. Rump/loin ▪ ▪ Set End: Adjustable Rack position 2 ▪ ▪ Start ▪ Rare: 131°F Veal ▪...
- Page 22 E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com Name and Symbol Action or Recipe Information ▪ Set End: Adjustable ▪ Start 827705 REVA 01/2019...
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Page 23: Favorites Menu
E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com FAVORITES MENU The Favorites menu saves recipes to a shortened menu for easier access. Favorites Menu Name and Symbol Submenu Action Information Return to prior menu. Favorites Manage Back Favorites Touching on the Manage Favorites menu shows Create New Favorites the message: Make the settings and then select... -
Page 24: Timer Option
E Series SO24 (SWS 13543126) Controls and Operation service.subzero.com TIMER OPTION Timer Function Action Information Timer Tap Timer on the panel assembly. Set the timer between 10 seconds to 9 hours and 59 minutes. ▪ Use arrows to set the timer. Touch Enter. - Page 25 E Series SO24 (SWS 13543126) Cavity Component Removal and Installation service.subzero.com CAVITY COMPONENT REMOVAL AND INSTALLATION Remove the door from the unit. CAVITY GASKET REMOVAL Remove the Cavity Gasket Open the oven door. Pull the cavity gasket from the gasket channel. DOOR INSTALLATION Install the Door Holding the door at a 45°...
- Page 26 E Series SO24 (SWS 13543126) Cavity Component Removal and Installation service.subzero.com REMOVE THE CONDENSATION CONDUIT (continued) Remove the condensation conduit from the unit. The door assembly comes apart into the door front and inner door. Remove the door front or the inner door. If the inner door is being replaced, remove the upper and lower gaskets from the inner door.
- Page 27 E Series SO24 (SWS 13543126) Cavity Component Removal and Installation service.subzero.com REMOVE THE INNER DOOR GLASS AND INNER DOOR GLASS SEAL (continued) Lift the inner door glass from the inner door. Remove the handle and handle standoffs from the door front.
- Page 28 E Series SO24 (SWS 13543126) Cavity Component Removal and Installation service.subzero.com Place the top arms into the side wall top holes. Pull the rack guide toward the front of the oven. RACK INSTALLATION Install the Rack LIGHT BULB REMOVAL Insert the rack between the rails of the rack guide. WARNING Push the rack into the oven.
- Page 29 E Series SO24 (SWS 13543126) Cavity Component Removal and Installation service.subzero.com INSTALL THE LIGHT BULB (continued) Install the light cover. BROIL ELEMENT REMOVAL WARNING FOOD PROBE COVER REMOVAL Turn off the power to the product before starting this procedure. WARNING Turn off the power to the product before starting this To remove the broil element, first remove: procedure.
- Page 30 E Series SO24 (SWS 13543126) Cavity Component Removal and Installation service.subzero.com To remove the convection fan blade, first remove: Rack CONVECTION FAN BAFFLE REMOVAL Rack guide Convection fan baffle WARNING Turn off the power to the product before starting this procedure.
- Page 31 E Series SO24 (SWS 13543126) Cavity Component Removal and Installation service.subzero.com To remove the convection element, first remove: Rack Rack guide Convection fan baffle Remove the Convection Element Use a T-20 Torx bit to remove the screws from the brackets and the thermo-circuit breaker of the convection element.
- Page 32 E Series SO24 (SWS 13543126) Top Component Removal and Installation service.subzero.com TOP COMPONENT REMOVAL AND INSTALLATION Remove the panel assembly from the unit. UNINSTALL THE UNIT Uninstall the Unit Turn off the power to the unit. Remove the unit from the installation. INSTALL THE UNIT Install the Unit Install the unit.
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Page 33: Display Removal
E Series SO24 (SWS 13543126) Top Component Removal and Installation service.subzero.com Remove the Control Board Install the Control Board Open the lock(s) on the ribbon cable connectors, and Insert the ribbon cable into the ribbon cable connector and remove the ribbon cable(s) from the control board. lock the ribbon cable connector. -
Page 34: Loudspeaker Removal
E Series SO24 (SWS 13543126) Top Component Removal and Installation service.subzero.com REMOVE THE DISPLAY (continued) Remove the display from the unit. Remove the top cover. DISPLAY INSTALLATION TOP COVER INSTALLATION install the unit After installing the display, install: After installing the top cover, Control board Panel assembly Install the Top Cover... -
Page 35: Loudspeaker Installation
E Series SO24 (SWS 13543126) Top Component Removal and Installation service.subzero.com REMOVE THE LOUDSPEAKER (continued) Remove the loudspeaker from the top exhaust duct. Remove the relay board from the unit. LOUDSPEAKER INSTALLATION RELAY BOARD INSTALLATION After installing the loudspeaker, install: After installing the relay board, install: Top cover Top cover... - Page 36 E Series SO24 (SWS 13543126) Top Component Removal and Installation service.subzero.com REMOVE THE RELAY BOARD BRACKET (continued) Use a T-20 Torx drive to remove the screws from the relay board bracket. Remove the Exhaust Fan Assembly Turn the relay board bracket over. Disconnect the wire connectors from the exhaust fan assembly.
- Page 37 E Series SO24 (SWS 13543126) Top Component Removal and Installation service.subzero.com Use a flat-blade screwdriver to pull the tabs up on the exhaust vent motor retainer. Remove the Exhaust Fan Blade Pull the exhaust vent motor toward the front of the unit. Use a 10 mm combination wrench or socket to remove the reverse-threaded nut from the shaft of the exhaust fan Remove the exhaust vent motor from the unit.
- Page 38 E Series SO24 (SWS 13543126) Top Component Removal and Installation service.subzero.com Use a T-20 Torx bit to install the screws into the exhaust vent guide. Remove the Exhaust Vent Use a T-20 Torx bit to remove the screws from the exhaust vent guide.
- Page 39 E Series SO24 (SWS 13543126) Top Component Removal and Installation service.subzero.com EXTERNAL THERMAL CUTOUT REMOVAL MOTOR DOOR LOCK REMOVAL WARNING WARNING Turn off the power to the product before starting this Turn off the power to the product before starting this procedure.
- Page 40 E Series SO24 (SWS 13543126) Top Component Removal and Installation service.subzero.com Pull the exhaust duct toward the front of the unit to engage the tabs. EXHAUST DUCT REMOVAL Use a T-20 Torx bit to install the screws into the exhaust duct.
- Page 41 E Series SO24 (SWS 13543126) Back Component Removal and Installation service.subzero.com BACK COMPONENT REMOVAL AND INSTALLATION BACK COVER REMOVAL EXTERNAL THERMAL CUTOUT (TCO) REMOVAL uninstall the unit To remove the back cover, first WARNING Turn off the power to the product before starting this procedure.
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Page 42: Temperature Sensor Installation
E Series SO24 (SWS 13543126) Back Component Removal and Installation service.subzero.com uninstall the unit To remove the temperature sensor, first , then remove: THERMAL CUTOUT (TCO) REMOVAL Top cover Back cover WARNING Turn off the power to the product before starting this procedure. -
Page 43: Convection Fan Motor Removal
E Series SO24 (SWS 13543126) Back Component Removal and Installation service.subzero.com Use a T-20 Torx bit to install the screws into the convection fan motor. CONVECTION FAN MOTOR REMOVAL Connect the wire connectors onto the convection fan motor. WARNING Turn off the power to the product before starting this procedure. - Page 44 E Series SO24 (SWS 13543126) Back Component Removal and Installation service.subzero.com Install the Exhaust Tube EXHAUST TEMPERATURE SENSOR INSTALLATION Insert the exhaust tube into the oven cavity. After installing the exhaust temperature sensor, install: Use a T-20 Torx bit to install the screws into the exhaust Back cover tube bracket.
- Page 45 E Series SO24 (SWS 13543126) Back Component Removal and Installation service.subzero.com Install the Pyrolysis Duct Cover LEFT OR RIGHT SIDE PANEL REMOVAL Place the pyrolysis duct cover onto the unit. To remove the left or right side panel, first uninstall the unit , then Use a T-20 Torx bit to install the screw into the pyrolysis remove:...
- Page 46 E Series SO24 (SWS 13543126) Back Component Removal and Installation service.subzero.com INSTALL THE LEFT OR RIGHT SIDE PANEL (continued) Stand the oven on the base. BULB HOUSING INSTALLATION After installing the bulb housing, install: BULB HOUSING REMOVAL Left or right side panel Right and left trim WARNING Pyrolysis duct cover...
- Page 47 E Series SO24 (SWS 13543126) Back Component Removal and Installation service.subzero.com REMOVE THE TEMPERATURE PROBE SOCKET (continued) Disconnect the wire connectors from the temperature probe socket. Remove the Bake Element Use needle-nose pliers to disconnect the wire connectors from the bake element. Use a T-20 Torx bit to remove the screws from the bake element.
- Page 48 E Series SO24 (SWS 13543126) Back Component Removal and Installation service.subzero.com BAKE ELEMENT INSTALLATION After installing the bake element, install: Back cover Right and left trim Pyrolysis duct cover Condensation conduit Door install the unit Then Install the Bake Element Install the bake element into the bottom support.
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Page 49: Troubleshooting Guide
E Series SO24 (SWS 13543126) Troubleshooting service.subzero.com TROUBLESHOOTING TROUBLESHOOTING GUIDE Error Code Error Possible Cause Test/Action EEPROM read error. Moisture on control Inspect for steam leaks. board. Replace the control board if error persists. EEPROM writes error. Moisture on control Inspect for steam leaks. - Page 50 E Series SO24 (SWS 13543126) Troubleshooting service.subzero.com Troubleshooting Guide Error Code Error Possible Cause Test/Action E15/A1 Maximum operating The cooking mode is Instruct customer on operating times: time exceeded. canceled if the unit is Cavity temperature < 212ºF: not canceled. ▪...
- Page 51 E Series SO24 (SWS 13543126) Troubleshooting service.subzero.com Troubleshooting Guide Error Code Error Possible Cause Test/Action E29/F9 Leaking steam. Slider stuck or Communicate the maximum amount of frozen defective. food to the customer. Replace the slider. Cooking space not Inspect the door seal. tight.
- Page 52 E Series SO24 (SWS 13543126) Troubleshooting service.subzero.com Troubleshooting Guide Error Code Error Possible Cause Test/Action For SO24: Check the wiring to all elements. Measure the resistance of the bake element and the convection element. Replace the relay board. E44/F26 Increase in water Defective evaporator Check the resistance of the evaporator heater.
- Page 53 E Series SO24 (SWS 13543126) Troubleshooting service.subzero.com Troubleshooting Guide Error Code Error Possible Cause Test/Action Sequence control data Error only occurs Turn the power to the unit off and then back on invalid. during operation. again. Run unit again. Replace the control board. E57/U0 L1 voltage - over Voltage at L1 greater...
- Page 54 Replace the retractable door drive. Replace the relay board. E78/F24 Sump pumping off Not applicable to Wolf products. error. E79/F27 Water inlet is not tight. Not applicable to Wolf products. Feed tank is not tight. Not applicable to Wolf products.
- Page 55 Slider path restricted Slider blocked with grease. during operation. Slider mechanism is too tight. Replace the slider. E89/F18 Communication Not applicable to Wolf products. interruption - inverter. E90/F18 The temperature Not applicable to Wolf products. reading of the inverter heat sink is defective.
- Page 56 E Series SO24 (SWS 13543126) Troubleshooting service.subzero.com Troubleshooting Guide Error Code Error Possible Cause Test/Action Replace the control board if the error continues. E107 Operating system: Moisture on control Inspect the control board for moisture. NVRAM-FLASH board. Replace the control board if the error continues. structure data error.
- Page 57 E Series SO24 (SWS 13543126) Troubleshooting service.subzero.com Error Code Error Possible Cause Test/Action E131/F5 FACTORYSETTINGLIB Reload software. RARY error. Replace the control board. E132/F5 EASYCOOK data Reload software. invalid. Replace the control board. E133/F32 Calibration value error Replace the control board. in the water level measurement.
- Page 58 E Series SO24 (SWS 13543126) Technical Data service.subzero.com TECHNICAL DATA SO24 TECHNICAL DATA Component Ratings All measurements are subject to a variation of ±10%. Ohm the components with the power to the unit off, and remove the wire connectors or wire harness from the relay board.
- Page 59 E Series SO24 (SWS 13543126) Wiring Diagrams service.subzero.com WIRING DIAGRAMS SO24 AND ICBSO24 WIRING DIAGRAM 827705 REVA 01/2019...