Command Workstation Fails To Connect To A Ir C2100/2100S - Canon IR C2100 Job Management Manual

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A-7 Maintaining optimal system performance
If the Command WorkStation windows do not update, or no jobs are
displayed, and the mouse has no effect (you cannot select a job or a window,
use a right mouse command, or select a menu item) the iR C2100/2100S is
down or communication over the network has failed.
To force an exit from the Command WorkStation application, press
Delete , and with the Command WorkStation selected, click End Task. At the
iR C2100/2100S, disconnect and reconnect the network cable, and try
printing a Test Page or Configuration page. If that fails, reboot the server.
If the iR C2100/2100S Control Panel does not respond to the Menu button,
press the Reset button, turn off the server and turn it on again. When it
reaches Idle, restart the Command WorkStation application.
Command WorkStation fails to connect to a iR C2100/
2100S
If a remote Command WorkStation cannot connect to a server that was
connected previously, you may need to reconfigure the connection.
1. If you can, choose Exit from the Command WorkStation File menu.
2. In the C:\Windows folder, find the Efinl.ini file and move it out of the
C:\Windows folder to another folder.
If the Efinl.ini file contains a limited amount of configuration information
that is easily recreated (i.e., information for only one or two servers), you can
delete the file altogether. A new Efinl.ini file will be created in the
C:\Windows folder when you reconfigure the connection.
If the Efinl.ini file contains configuration information for several servers, or
information that is not readily recreated, keep the Efinl.ini file as a backup.
3. Print a Configuration page.
You will use the information on this page to configure the connection to the
server.
4. Launch the Command WorkStation application.
5. When you are prompted to configure a server connection, click OK.
Use the instructions in Getting Started to configure the connection.
6. If you still cannot connect to the iR C2100/2100S, the administrator should
reinstall Command WorkStation software.
See Getting Started for details.
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