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User's Guide
Read this guide first.
Please read this guide before operating this equipment.
ENGLISH
After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon CLC 3220

  • Page 1 User’s Guide Read this guide first. Please read this guide before operating this equipment. ENGLISH After you finish reading this guide, store it in a safe place for future reference.
  • Page 3 CLC3220/iR C3220N/ CLC2620/iR C2620N User's Guide...
  • Page 4: Manuals For The Machine

    Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals.
  • Page 5 Adobe Systems Incorporated website. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
  • Page 6: Table Of Contents

    Contents Preface ............vi How To Use This Manual .
  • Page 7 Touch Panel Display ........... 1-14 Main Power and Control Panel Power .
  • Page 8: Preface

    Preface Thank you for purchasing the Canon CLC3220/iR C3220N/CLC2620/iR C2620N. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
  • Page 9: Legal Notices

    Use of shielded cable is necessary to comply with the technical requirements of EMC Directive. If you move to another EU country and are experiencing trouble please call the Canon Help Desk. (For Europe Only) Canon Inc./Canon Europa N. V.
  • Page 10: Additional Information

    Additional Information When servicing or adjusting the optical system of the product, be careful not to place screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as watches and rings should be removed before working on the product. The reflected beam, even though visible or invisible, can permanently damage your eyes.
  • Page 11: Super G3

    Super G3 Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax machines allow transmission times of approximately 3 seconds* per page which results in reduced telephone line charges.
  • Page 12: Abbreviations Used In This Manual

    Windows Trademarks Canon, the Canon logo, CLC, iR, MEAP, MEAP logo and NetSpot Accountant are trademarks of Canon Inc. Adobe, Acrobat, PostScript and PostScript3 are trademarks of Adobe Systems Incorporated. Macintosh and Mac OS are trademarks of Apple Computer, Inc.
  • Page 13: Copyright

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.
  • Page 14: Legal Limitations On The Usage Of Your Product And The Use Of Images

    Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability.
  • Page 15: Important Safety Instructions

    OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. - Necklaces and other metal objects - Cups, vases, flowerpots, and other containers filled with water or liquids...
  • Page 16: Power Supply

    Do not install the machine in the following locations: - A damp or dusty location - A location near water faucets or water - A location exposed to direct sunlight - A location subject to high temperatures - A location near open flames Do not remove the machine's leveling feet after the machine has been installed, as this may cause the machine to fall or tip over, resulting in personal injury.
  • Page 17: Handling

    If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.
  • Page 18 Do not place your hand in the part of the tray where stapling is performed when a finisher is attached, as this may result in personal injury. Finisher-N1/Saddle Finisher-N2 Finisher-M1 The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.
  • Page 19: Maintenance And Inspections

    Maintenance and Inspections WARNING When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.
  • Page 20: Consumables

    Consumables WARNING Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.
  • Page 21: About The Instruction Manual Cd-Rom

    About the Instruction Manual CD-ROM Contents of Instruction Manual CD-ROM Documentation kit A: Instruction Manual CD-ROM Volume I-III This contains the multilingual versions of the following guides. Reference Guide Contains the basic operation instructions, daily maintenance, and troubleshooting instructions. Copying and Mail Box Guide Contains the Copying and Mail Box function instructions.
  • Page 22: User Manual Cd-Rom Menu

    User Manual CD-ROM Menu The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals included on the CD-ROM via your computer screen. Follow the instructions below to use the User Manual CD-ROM Menu. System Requirements The User Manual CD-ROM Menu can be used in the following system environments.
  • Page 23: Using The Cd-Rom Menu

    Using The CD-ROM Menu This section describes how to use the CD-ROM Menu. When you insert the User Manual CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed. Clicking a language on this screen displays the following menu. (The sample screen shot shown here is for Windows users.) NOTE For Macintosh users, double-click the [START] icon to start the CD-ROM Menu.
  • Page 24: Periodic Inspection Of The Breaker

    Make sure that the main power is turned ON, and the machine is neither printing nor scanning before inspecting the breaker. If a malfunction occurs after an inspection, contact your local authorized Canon dealer. Checking the Breaker Push the test button with the tip of a ball-point pen, or similar object.
  • Page 25 Move the breaker lever to ON ("I" side). Press the main power switch to ON ("I" side). Fill in the check sheet, located on p. 4-6, to document your periodic inspections of the breaker. xxiii...
  • Page 26 xxiv...
  • Page 27: Before You Start Using This Machine

    Before You Start Using This Machine CHAPTER This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power. Installation Location and Handling ...........1-2 Installation Precautions.
  • Page 28: Installation Location And Handling

    Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Installation Precautions Avoid Installing the Machine in the Following Locations Avoid locations subject to extremes of temperature and humidity, whether low or high.
  • Page 29 Avoid locations where a considerable amount of dust accumulates. Avoid locations where ammonia gas is emitted. Avoid locations near volatile or flammable materials, such as alcohol or paint thinner. Avoid locations that are subject to vibration. For example, avoid installing the machine on unstable floors or stands.
  • Page 30: Select A Safe Power Supply

    Avoid installing the machine near televisions, radios, or similar electronic equipment. The machine might interfere with sound and picture signal reception. Insert the power plug into a dedicated power outlet, and maintain as much space as possible between the machine and other electronic equipment.
  • Page 31: Provide Adequate Installation Space

    The optional Color Image Reader-C1, Feeder (DADF-K1), Finisher-M1, and Paper Deck-P1 are attached. more than 100 mm 2,174 mm Moving the Machine If you intend to move the machine, contact your local authorized Canon dealer beforehand. Installation Location and Handling...
  • Page 32: Handling Precautions

    If there is smoke, or unusual noise, immediately turn the main power switch OFF, disconnect the power cord from the outlet, and call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid...
  • Page 33 Neither Canon nor any service provider will be liable for damages for loss of data stored on the product's hard disk drive. (See the terms of the product's Limited Warranty for more details.)
  • Page 34: What This Machine Can Do

    What This Machine Can Do All the elements you will ever need in a colour digital multitasking machine. The CLC3220/iR C3220N/CLC2620/iR C2620N incorporates Copy a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work in a digitized office, the CLC3220/ Scan Mail Box...
  • Page 35 Sending Function (optional)* Sending and Facsimile Guide See the The Send function enables you to send scanned image or Original document data to file servers, or send it by e-mail or I-fax. A variety of file formats are supported (PDF, TIFF, and JPEG), which offer you greater flexibility in accommodating the digital workplace environments.
  • Page 36: Network Guide

    Also, using NetSpot Console enables you to perform the same operations as NetSpot from a browser. * NetSpot and NetSpot Console can be installed from the CD-ROM that comes with the machine, or can be downloaded from our Web site (http://www.canon.com). 1-10 What This Machine Can Do...
  • Page 37: System Configuration And Parts

    System Configuration and Parts Optional Equipment Main Unit a Copy Tray Unit-H1 g Color Image Reader-C1 b Finisher-M1 h Card Reader-D1 c Saddle Finisher-N2 i Cassette Feeding Unit-X1 d Finisher-N1 j Plain Pedestal-C1 e Feeder (DADF-K1) k Paper Deck-P1 f Platen Cover Type G 1-11 System Configuration and Parts...
  • Page 38: External View And Internal View

    External View and Internal View Without Optional Equipment a Centre Output Tray b Control Panel c Paper Drawer 1 d Paper Drawer 2 e Side Output Tray f Exit Slot Cover g Upper Left Cover h Test Button i Breaker The optional Platen Cover Type G, Color Image Reader-C1, j Underside of Platen Cover and Cassette Feeding Unit-X1 are attached.
  • Page 39: Control Panel Parts

    Use to designate areas on the original to copy or scan. If h Start key you lose the edit pen, contact your local authorized Canon Press to start an operation. dealer. Do not use an object with a sharp end, such as a pencil or ballpoint pen, in place of the edit pen.
  • Page 40: Touch Panel Display

    Touch Panel Display a Copy i System Monitor Press this key to access the machine's copying functions. Press to check the progress of a copy job, change the order of printing, or cancel printing. b Send j Job/Print Status Display Area Press this key to access the machine's sending and facsimile functions if the optional Color Image Reader-C1, The progress of jobs and copy operations, and the status of...
  • Page 41 [Send] appears if the optional Color Image Reader-C1, Color Universal Send Kit, Super G3 FAX Board, and Resolution Switching Board are installed, or only the optional Color Universal Send Kit, and Resolution Switching Board are installed. If only the optional Color Image Reader-C1, Super G3 FAX Board, and Resolution Switching Board are installed, [Fax] appears.
  • Page 42 NOTE The top of the touch panel display may differ according to the optional equipment that is attached to the machine. Attached Optional Equipment Displayed Function Keys Color Image Reader-C1 (Only CLC3220/CLC2620) Color Image Reader-C1 and Color Network Multi-PDL Printer Kit (initial status of iR C3220N/iR C2620N) Color Image Reader-C1 and Color Network Printer Unit Color Image Reader-C1, Color Network Multi-PDL Printer Kit, Color Universal Send Kit, and Resolution...
  • Page 43 The touch panel display when no optional equipment is attached is shown below. The meanings of the icons that appears in the Job/Print Status Display Area (on the bottom left of the screen) are described below: Icon (Type of Job) Description Copy Job Send/Fax Job...
  • Page 44: Main Power And Control Panel Power

    Main Power and Control Panel Power The machine is provided with two power switches, a main power switch and a control panel power switch, as well as a breaker that detects excess current or leakage current. How to Turn ON the Main Power Make sure that the power plug is firmly inserted into the power outlet.
  • Page 45 IMPORTANT If the main power indicator on the control panel does not light even though the main power switch is ON, be sure to check the breaker to see if it is OFF. (See "When the Power Does Not Turn ON," in the Reference Guide.) The screens are displayed while the system software is loading.
  • Page 46 If login authentication by the SDL or SSO login service is not set, and MEAP is selected as the initial function in Common Settings (from the Additional Functions screen): The Start Up screen is displayed until the machine is ready to scan. After the Start Up screen disappears, the MEAP Start Up screen is displayed.
  • Page 47 If login authentication by the SDL or SSO login service is set: The Start Up screen is displayed until the machine is ready to scan. After the Start Up screen disappears, the MEAP Start Up screen is displayed regardless of the Initial Function settings.
  • Page 48: Things You Must Do Before Using This Machine

    Things You Must Do Before Using This Machine This section describes the important setting registrations and procedures that must be done before the machine is used for sending operations. For the further details of the operations, see "Things You Must Do Before Using This Machine" in the Sending and Facsimile Guide. IMPORTANT If you attempt to use the machine without registering the necessary information correctly, the machine may not function properly.
  • Page 49 Press [User Settings] under <Fax Settings>. Press [Tel Line Type]. Select the type of telephone line press [OK]. The selected mode is set. Press [Done] repeatedly until the Send Basic Features screen appears. 1-23 Things You Must Do Before Using This Machine...
  • Page 50: Setting The Current Date And Time

    Setting the Current Date and Time You can set the current date and time. The current date and time settings are used as standard timer settings for functions that require them. GMT: The time at the Greenwich Observatory in England is called GMT (Greenwich Mean Time).
  • Page 51 Enter the current date (day, month, year) and time using (numeric keys). If you are setting the Time Zone: Press the Time Zone drop-down list select the time zone where the machine is located. NOTE The default setting is 'GMT 00:00'. If the desired time zone is not displayed, press [ ] or ] to scroll through the list.
  • Page 52 Select the month and day from the Month and Day drop-down lists, respectively. Press [-] or [+] to enter the time of day you want Daylight Saving Time to take effect press [OK]. Press [End Date] make the settings in the same way as [Start Date] press [OK].
  • Page 53: Registering This Machine's Fax Number

    Registering This Machine's Fax Number You must store the machine's fax number. This number is printed on the document that you fax to the receiving party. The number may also be displayed on the touch panel display of the receiving party's machine, depending on their type of machine.
  • Page 54: Registering Sender Names

    Registering Sender Names You can register any name as the sender's name, such as the section or department's name, or an individual's name. NOTE You can set to display and print the sender's name instead of the name stored as the unit's name with the Sender's Names setting from the Send Settings screen.
  • Page 55 Press [Communications Settings] [TX Settings] under <Common Settings>. Press [Sender's Names (TTI)]. Select the number under which you want to register the sender's name press [Register/Edit]. Enter the sender's name press [OK]. You can enter up to 24 characters for the sender's name. To cancel registering the sender's name, press [Cancel].
  • Page 56: Registering The Unit's Name

    Registering the Unit's Name Your name or company's name must be registered as the unit's name (a department name is optional). When you send a document, the recipient's machine displays or prints your name or company's name (and department's name, if applicable) as the sender's information on the recording paper.
  • Page 57 Press [Communications Settings] [TX Settings] under <Common Settings>. Press [Unit Name]. Enter a name press [OK]. The selected mode is set. Press [Done] repeatedly until the Send Basic Features screen appears. 1-31 Things You Must Do Before Using This Machine...
  • Page 58: Displaying A Help Screen

    Displaying a Help Screen Pressing brings up a guidance screen with information about the various features that are available with your machine. Usage Help Pressing after selecting a mode brings up a guide screen with an explanation of that mode. Use this help function if you do not understand how to use the mode you are setting.
  • Page 59 Press [Making Copies] [Various originals]. Press [Photo original] or [Text & Printed image contained] press [ ] or [ ] to read the detailed information on the selected mode. Press [Done] to return to the Various Originals screen. Press [Done] to return to the Help Menu screen. 1-33 Displaying a Help Screen...
  • Page 60 1-34 Displaying a Help Screen...
  • Page 61: Routine Maintenance

    Routine Maintenance CHAPTER This chapter describes how to load paper, and replace toner. Loading Paper..............2-2 Replacing the Toner Cartridge .
  • Page 62: Loading Paper

    Loading Paper If the selected paper has run out during printing, a screen prompting you to load paper appears on the touch panel display. IMPORTANT A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine.
  • Page 63 NOTE For high-quality printouts, use paper recommended by Canon. Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also, you should always fan paper that has just been removed from a newly opened paper package.
  • Page 64 Load the paper stack into the paper drawer. Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer. When loading paper into the paper drawer for the first time, set the paper size slide to match the paper size being loaded.
  • Page 65: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When there is only a small amount of toner remaining inside the machine, the following message appears on the touch panel display, as shown. You can continue printing, but at this time you should purchase new toner of the indicated colour so that you have it available when needed.
  • Page 66 IMPORTANT Use only the toner cartridges intended for use with this machine. Do not replace toner cartridges until the message prompting you to do so appears. If you continue copying or printing in black-and-white after cyan, magenta, or yellow toner runs out, do not remove the depleted toner cartridges from the machine.
  • Page 67 Grip the handle on the toner cartridge, and pull the toner cartridge (only halfway) out of the toner supply port. Pull the toner cartridge out halfway, then remove it completely while supporting it with your other hand from underneath. WARNING Toner Supply Port Do not burn or throw used toner cartridges into open flames, as this may cause the toner...
  • Page 68 Push the new toner cartridge in as far as possible. Support the new toner cartridge with your hand from underneath while pushing it into the machine with your other hand. IMPORTANT When replacing toner cartridges, make sure that the colour of the toner cartridge matches the colour of the toner supply port.
  • Page 69: Chapter 3 Troubleshooting

    Troubleshooting CHAPTER This chapter explains what to do in response to a paper jam and an error message display. Clearing Paper Jams............. .3-2 List of Error Messages .
  • Page 70: Clearing Paper Jams

    Clearing Paper Jams The screen indicating the location of the paper jam appears on the touch panel display, followed by instructions on how to clear the paper jam. This screen repeatedly appears on the touch panel display until the paper jam is entirely cleared. WARNING There are some areas inside the machine which are subject to high-voltages.
  • Page 71 Inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper. See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display. If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside the machine.
  • Page 72 If a paper jam occurs inside an optional unit See the instructions on the following pages. a Feeder (DADF-K1) (See "Feeder (DADF-K1) (Optional)," in the Reference Guide.) b Finisher-M1 (See "Finisher-M1 (Optional)," in the Reference Guide.) c Paper Deck-P1 (See "Paper Deck-P1 (Optional)," in the Reference Guide.) d Cassette Feeding Unit-X1 (See "Cassette Feeding Unit-X1 (Optional),"...
  • Page 73 After you have removed all of the jammed paper at the locations indicated on the touch panel display, restore all levers and covers to their original positions. Continue to follow the procedure and instructions displayed on the touch panel display. Once you have removed all of the jammed paper in locations other than the feeder, printing or copying resumes.
  • Page 74: List Of Error Messages

    List of Error Messages List of Error Codes without Messages If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on the Details screen under [Log] from the System Monitor screen.
  • Page 75 Turn the main power OFF, wait for three or more seconds, and turn the main power back ON. If the machine still does not work normally, turn the main power OFF, disconnect the machine, and contact your local authorized Canon dealer. # 816 Cause You cannot print because the set page limit total has been reached.
  • Page 76 # 851 Cause 1 There is insufficient memory remaining in the system. Remedy Check the system's available memory, and delete any unnecessary documents stored in the inboxes. Cause 2 The scanned document cannot be stored because there are more than 100 documents in the specified inbox.
  • Page 77: Chapter 4 Appendix

    Appendix CHAPTER This chapter provides other useful information. Multifunctional Operations ............4-2 Available Paper Stock .
  • Page 78: Multifunctional Operations

    Multifunctional Operations The CLC3220/iR C3220N/CLC2620/iR C2620N offers the user many functions, such as printing, scanning, copying, and sending, which can be used together. The following table provides you with the details of multifunctional operations. : Available : Unavailable : Available, but with conditions Receive Send Scan...
  • Page 79 *1 The machine's performance may be affected if image processing, such as compression, enlargement/reduction, and rotation, are carried out. *2 The output order of competing jobs varies, depending on whether an optional finisher is attached. When an optional finisher is attached: one set is output alternately for each job When an optional finisher is not attached: one page is output alternately for each job *3 The machine's processing speed may be lowered.
  • Page 80: Available Paper Stock

    Available Paper Stock The paper types that can be used with this machine are shown in the following table. Icons indicating the type of paper loaded in each paper drawer can be displayed on the paper selection screen if you store that information in the machine beforehand. (See "Identifying the Type of Paper in a Paper Source,"...
  • Page 81 Paper Source Paper Size Width x Length Paper Drawer Stack Paper 1, 2, 3, 4 Bypass Deck SRA3 320 mm x 450 mm 305 mm x 457 mm 297 mm x 420 mm 297 mm x 210 mm 210 mm x 297 mm 148 mm x 210 mm ISO-B5 176 mm x 250 mm...
  • Page 82: Check Sheet For The Periodic Inspection Of The Breaker

    Fill in the date of inspection and the name of the inspector. When the inspection is completed successfully, write a check mark under "OK." If not, contact your local authorized Canon dealer. (Also, write a check mark under "NG" (No Good).) Result...
  • Page 84 30-2, Shimomaruko 3-chome, P.O. Box 27616 Ohta-ku, Tokyo 146-8501, Japan Dubai United Arab Emirates Europe, Africa and Middle East Canon Europa N.V. email: info@canon-me.com P.O. Box 2262, 1180 EG Amstelveen, Netherlands Specifications subject to change without notice. © Canon Europa N.V. 2004...

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