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Troubleshooting Guide
Playback Issues
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio
type.
Cannot switch audio.
Playback Issues
Play fails to start even when
[ q PLAY] is pressed.
Play starts but then stops
immediately.
Audio and video momentarily
pause.
DVD-Video is not played.
74
RQT9046
Sound
•
Check the connections and the "Digital Audio Output" settings.
Check the input mode on the amplifier if you have connected one.
•
Check audio/video (AV) cables.
•
Check if TV is muted.
•
Check if amplifier is muted.
•
Press [AUDIO] to select the audio.
•
Sound is not output while fast-forwarding during chasing playback
and simultaneous record and playback.
•
Set "V.Surround Sound" in the Audio menu to "Off" in the following cases:
–
When using discs that do not have surround sound effects, such
as Karaoke discs
–
When playing analog multilingual broadcast recordings
•
The sound effects will not work when the bitstream signal is output from
the HDMI AV OUT terminal or the DIGITAL AUDIO OUT terminal.
•
Audio may not be output due to how files were created. (DivX)
•
Audio may not be heard when more than 4 devices are connected
with HDMI cables. Reduce the number of connected devices.
•
When the DIGITAL AUDIO OUT terminal is used for audio output
and the unit is connected to the television with an HDMI cable, set
"HDMI Audio Output" to "Off" in the Setup menu.
•
Depending on the connected equipment, the sound may be distorted
if this unit is connected with an HDMI cable.
•
You cannot change the audio type when a DVD-R, DVD-R DL, DVD-
RW (DVD-Video format), +R, +R DL, or +RW disc is in the disc tray.
•
You cannot change the audio type when playing a recording of an
analog multilingual broadcast on a DVD-R, DVD-R DL, DVD-RW
(DVD-Video format), +R, +R DL or +RW disc. You can select "Main"
or "Secondary Audio Program (SAP)" in "Multi-channel TV Sound
(Analog)" in the Setup menu before recording.
•
Only one language channel is recorded from digital multilingual
broadcasts, so you will be unable to change languages during playback.
•
You have used a digital connection. Set "Dolby Digital" to "PCM" or
connect using an audio cable (analog connection).
•
There are discs whose audio cannot be changed due to how the
disc was created.
Operation
•
Insert the disc correctly with the label facing up.
•
Ensure disc is for the correct DVD-Video region number, and is not
defective.
•
The disc is dirty.
•
You tried to play a blank disc or a disc that is unplayable on the unit.
•
When recording to DVD-RAM using EP (8H) mode, play may not be
possible on DVD players that are compatible with DVD-RAM. In this
case use EP (6H) mode.
•
You cannot play discs during DV camcorder recording.
•
If playing DivX VOD content, refer to the homepage where you
purchased it. (DivX)
•
This occurs between playlist chapters.
•
This occurs as scenes change during Quick View.
•
-R DL +R DL
Images and audio may be interrupted momentarily
when play reaches the point where the recording passes from the first
layer to the second.
•
You have set a ratings level to limit DVD-Video play. Change this setting.
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