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Trouble?
Additional Information
Trouble?
Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer
or a Canon Service Center if the problem persists.
Power Source
Problem
• Camcorder will not turn on.
• The camcorder switches off
by itself.
• The disc compartment cover
will not open.
• LCD/viewfinder switches on
and off.
The charge indicator flashes
rapidly (approx. twice per
second)
• Battery pack will not charge.
• The charge indicator flashes
in an irregular manner.
Recording/Playback
Problem
Buttons will not work.
Abnormal characters appear on
the screen. The camcorder
does not operate properly.
"
" flashes on the screen.
"
" flashes on the screen.
The wireless
controller will not work.
Video noise appears on screen. When using the camcorder in a room where a plasma TV is
Video noise appears on the TV
screen.
Battery pack is exhausted. Replace or charge the battery pack.
Attach the battery pack correctly.
Charging has stopped because the compact power adapter or
the battery pack is faulty.
Charge the battery pack in temperatures between 0 °C and
40 °C (32 °F and 104 °F).
Battery packs become hot with use and may not charge. When
the battery pack is outside the charging temperature range, the
CHG (charge) indicator will flash irregularly. The charging will
start once the battery pack temperature is below 40 °C (104 °F).
The battery pack is damaged. Use a different battery pack.
Turn on the camcorder.
Load a disc.
Disconnect the power source and reconnect it after a short time.
If the problem still persists, disconnect the power source and
press the RESET button with a pointed item. Pressing the
RESET button resets all settings.
Load a disc.
Battery pack is exhausted. Replace or charge the battery pack.
Set [WL.REMOTE] to [ON].
The battery of the wireless controller is exhausted. Replace the
battery.
located, keep a distance between the camcorder and the
plasma TV.
When using the camcorder close to devices that emit strong
electromagnetic fields (plasma TVs, cellular phones, etc.), keep
a distance between the camcorder and these devices.
Solution
Solution
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50
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