Ricoh Pro L5130e Solutions Manual
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Ricoh Pro L5130e Solutions Manual

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RICOH Pro L5130e/5160e
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Summary of Contents for Ricoh Pro L5130e

  • Page 1 RICOH Pro L5130e/5160e...

  • Page 2: Table Of Contents

    Table of Contents Before You Start ........................4 How to Read the Manual ....................4 Overview of Solutions Manual ..................4 When Print Quality Is Not Satisfactory ................... 9 Uneven density (In the case of discharge defects) ............9 Uneven density (In cases where media transport is not appropriate) ......9 STEP1-1 If there is skewing ...................
  • Page 3 Convenient Usage ........................ 42 Reducing Print Preparation Time and Media Consumption ..........42 Roll to Cut function ......................42 Reducing media consumption that occurs when loading the media......44 Reducing media consumption occurring Job to Job ............45 Appendix ..........................50 Trademarks ........................50...

  • Page 4: Before You Start

    Before You Start How to Read the Manual This document is a troubleshooting manual to handle abnormal images that may appear in some situations. Also, it shows how to operate to reduce the waste media. In addition, it explains how to identify problem factors and technical mechanisms. For details about the troubleshooting and solutions for general problems, see "Operating Instructions".
  • Page 5 Title Content Reference White lines Describing the solution for white page 21 "White Lines" lines. Faint characters Describing the solution for Faint page 23 "Characters Are characters. Unclear/Faint/Blurred (Case 1)" page 23 "Characters Are Unclear/Faint/Blurred (Case 2)" page 24 "Characters Are Unclear/Faint/Blurred (Case 3)"...
  • Page 6 Title Content Reference Unexpected ink Describing the solution for Ink page 27 "Unexpected ink adhesion on the adhesion on the print image. adhesion on the printed printed image or image or media guide." media guide When you do not know how to set the print settings Title Content Reference...
  • Page 7 Title Content Reference Nozzle Describing the solution for the problem. page 37 clogging "Nozzle clogging" Width Describing the solution for the problem. page 38 detection fails "Width detection fails" Incorrectly Describing the solution for the problem. page 39 detecting "Media end is "media end"...
  • Page 8 Convenient usage Title Content Reference Reducing print Registering and Retrieving Print page 42 "Reducing Print preparation time Settings Preparation Time and Media and media Consumption" consumption Roll to Cut function How to use the Roll to Cut function page 42 "Roll to Cut function"...

  • Page 9: When Print Quality Is Not Satisfactory

    When Print Quality Is Not Satisfactory Uneven density (In the case of discharge defects) [Cause/Technical reason] If you print with discharge defects such as nozzle clogging or bending, it may appear as uneven density. [Solution] Print a nozzle check pattern to check if there are discharge defects, and if there are discharge defects, clean the print head.
  • Page 10 [Adding registration marks] Using the ColorGATE RIP, you can add registration marks to the job. The way to add registration marks may vary depending on the version. Right click on the job Open the "Settings" window Open the "Job" tab Click on the cut marks icon Select "Cut Marks".

  • Page 11: Step1-1 If There Is Skewing

    "Setting Media" in the manual "Operating Instructions". How to load the media: http://support.ricoh.com/services/device/video/M0DY/mediaset/en/index.html 2. The media may be being printed in a rewound state. If you print on the media rewound area, the machine cannot feed the media correctly.

  • Page 12: Step1-2 If The Media Feed Quantity Is Not Correct

    You can reduce waste media without rewinding by using the "Prevent Drying After Printing" function on page 47. 3. The media edge may have touched the floor. If the media edge comes into contact with the floor and the media is pulled to one side, a media skew occurs.
  • Page 13 Print speed at each level of Media Feed Correction [m Level0 Level2 Pro L5160e 25.0 20.1 17.0 12.9 Pro L5130e 22.3 18.0 15.2 11.6 Refer to "Convenient Usage" in the manual "Operating Instructions" for instructions on how to adjust the media feed correction.

  • Page 14: Step3 Adjustment When The Feed Amount Shifts As The Job Progresses

    STEP3 Adjustment when the feed amount shifts as the job progresses Depending on the progress of the job, the feed amount may shift, causing uneven density or changing the condition of unevenness. In this case, if the media feed adjustment can be performed, perform the media feed adjustment described in No.1 of STEP 1-2.

  • Page 15: Uneven Density At The Media Edge (Not In The Center)

    Uneven density at the media edge (Not in the center) [Problem] Uneven density occurs at the edge of media. [Cause/Technical reason] When you use eccentric media, uneven density occurs because media feed quantity is not even at the center or edge of the media. In many cases, since the tension at the media edge becomes loose, the feed amount is not stable and uneven density occurs.

  • Page 16: Uneven Density (Media Is Stuck On The Platen)

    Uneven density (Media is stuck on the platen) [Problem] [Cause/Technical reason] The media may be stuck to the platen. If media that is sticky on the back is being used, the media may stick to the platen or roll media, resulting in a paper feed error. Also, the platen may be stained, resulting in paper feed error.

  • Page 17: Uneven Density (Rapid Temperature Changes)

    ▪ Sticking on the roll media Pull out Wind again Uneven density (Rapid temperature changes) [Problem] [Cause/Technical reason] If the printing is not performed for a certain period of time, the printer goes into "Cooling Mode" and the heater temperature drops. If you start printing from "Cooling Mode", the media undergoes rapid thermal changes due to the heater, so abnormal images such as uneven density may occur depending on the media and environment.

  • Page 18: Black Lines (Case Of The Media Feed Quantity Is Inappropriate)

    For details on how to set the "Cooling Mode", see the section "Configuring Cooling Mode" in the manual "Operating Instructions". Or before start printing, feed the media until deformed area disappears after the heaters reach the temperature set in icc profile. Black Lines (Case of the media feed quantity is inappropriate) [Problem] Black lines appear at intervals of media feed pitch.
  • Page 19 For details on how to check if the Micro setting is adjusted appropriately, refer to [Image Adjustment by Micro-Setting] in [Uneven density (Major case)] [STEP1-2 If the media feed quantity is not correct]. "Reduce sticking" function can prevent the media from sticking on the platen. Turn this function [On] when you use the media that easily sticks on the media feeding surface, such as synthetic paper or a banner.

  • Page 20: Black Lines (Heater Temperature May Be Too Low)

    [Cause/Technical reason] Media thickness are not correct. Feed quantity is corrected according to the media thickness setting while printing. If this setting is not correct, the correction function does not work. [Solution] Please set the media settings correctly referring to the section "Setting Media" in the manual "Operating Instructions".

  • Page 21: White Lines

    If black lines cannot be resolved with above solutions, try the following two solutions. 1.Change the level of the Media Feed Correction. 2.Use a print mode with a higher number of passes. For the adjustment method of the Media Feed Correction, refer to "STEP2 Adjust the actual image by Media Feed Correction"...
  • Page 22 If the white lines occur on each media feed position, media feed quantity is not properly adjusted. If the white lines occur at another position or the white line pitch is not the same as the media feed pitch, the print heads have a problem. White line are on each media feed position White line are inside each media feed position...

  • Page 23: Characters Are Unclear/Faint/Blurred (Case 1)

    [Solution] Adjust the media feed quantity. Adjust the feed quantity correctly, because optimal feed quantity differs for each media. See the section "Adjusting the Media Feed Quantity" in the manual "Operating Instructions". The rewound media and heated media are damaged by the registration roller and heater temperature.

  • Page 24: Characters Are Unclear/Faint/Blurred (Case 3)

    [Solution] Adjust media feed quantity. For details about adjustment, see the section "Adjusting the Media Feed Quantity" in the manual "Operating Instructions". In the case of adjusting the media feed quantity with the part where the media has been fed and moved back or the deformed due to heating, adjusted value may be incorrect. The rewound media and heated media are damaged by the registration roller and heater temperature.

  • Page 25: Characters Are Unclear/Faint/Blurred (Case 4)

    See the video which describes how to load the media or the section "Setting Media" in the manual "Operating Instructions". How to load the media: http://support.ricoh.com/services/device/video/M0DY/mediaset/en/index.html Characters Are Unclear/Faint/Blurred (Case 4) [Problem] Image misalignment occurs even if drop position adjustment and feed quantity adjustment are successful.

  • Page 26: The Colors Are Different From The Original Image In The Gradation Part

    If you do not have the dedicated media profile, look for the media profile in Profile library or make a media profile. [Profile library] (mainly Europe and Asia) ColorBase - https://ricoh.color-base.com/ (mainly North America) Business Booster - https://ricohbusinessbooster.com/production-portfolio/color-profile// If you cannot make a color profile, contact your service representative.

  • Page 27: Unexpected Ink Adhesion On The Printed Image Or Media Guide

    Unexpected ink adhesion on the printed image or media guide. [Problem] ▪ The media guides are dirty. ▪ White lines or black dots occur on the printed image. [Cause/Technical reason] Ink is deposited on the nozzle faces of the print head and the cap each time the machine is used.

  • Page 28: If You Do Not Know How To Specify The Print Settings

    If you do not know how to specify the print settings Head height Normally, use the default settings. The higher the head height, the more difficult it is for the ejected droplets to land at the correct position on the media, so that abnormal images such as uneven density are more likely to occur.

  • Page 29: Vacuum Level

    [Reference settings] Width Thickness Media Type Media Thickness Setting (mm) (mm) LINTEC GIY-11Z5 1370 0.286 Avery Dennison 1370 0.23 EU MPI 3000 Gloss Kimoto TP-188 1600/1300 0.189 Soft signage SEIREN SS8000 1370/914/610 0.19 Synthetic Yupo VJFP120 1270 0.11 paper Coated paper Sihl 3257 1524/1370 0.192 Paper...

  • Page 30: Heater Temperature & Ink Limit

    ① media lifted from the platen Adjust the media feed quantity again after changing the vacuum level to prevent the black lines. The following images describe the trend of the vacuum level and black lines. As the vacuum level get stronger, black lines become noticeable. ▪...
  • Page 31 Wavy media Beading Bleeding...
  • Page 32 1. Post and Cure heater temperature setting If the printed media becomes deformed, lower the post heater temperature at intervals of 5 °C and the cure heater at intervals of 10 °C until the media deformation stops occurring. If blocking occurs on printed images, change the ink limit setting on RIP software. [Adjusting ink limit] Using ColorGATE RIP, right click on the job select "Settings"...
  • Page 33 Heater Setting Target Heater Setting (°C) Media Pass Mode Remark Type PRINT POST CURE 6pass Target Target Target Target Range Range Range Range 50～70 50～70 65～90 65～90 8pass Target Target 12pass Range Range 40～70 40～70 16pass Target Target Target 32pass Range Range Range...
  • Page 34 Target Heater Setting (°C) Media Pass Mode Remark Type PRINT POST CURE 6pass Target Target Target Target 8pass Range Range Range Range 35～70 35～70 50～90 50～90 12pass 16pass 32pass Target Target Range Range 35～70 35～70 12 Pass (W) Not recommended Banner 6pass Target...
  • Page 35 Target Heater Setting (°C) Media Pass Mode Remark Type PRINT POST CURE Plain 6pass All heaters off Paper recommended 8pass 12pass 16pass 32pass 12 Pass (W) Not recommended Wallpaper 6pass Target Target Target Target 8pass Range Range Range Range 30～70 30～70 20～90 40～90...

  • Page 36: Unexpected Behavior

    Unexpected Behavior Auto media feed quantity/Auto drop position adjustment failed [Problem] Auto media feed adjustment or drop position adjustment failed. [Cause/Technical reason] There are three possible reasons: The machine could not print the adjustment pattern properly due to nozzles clogging. Using unsupported media.

  • Page 37: Nozzle Clogging

    Nozzle clogging [Problem] There are many nozzles clogged after leaving the machine idle. (Nozzle clogging for more than 10ch has occurred.) [Cause/Technical reason] If the humidity in the location of the machine is under 40%, the frequency of nozzles clogging may increase. (For details about the operating environments, see "Getting Started"...

  • Page 38: Width Detection Fails

    Cleaning Interval Set the frequency for cleaning print head nozzles. ▪ Level 1 (Lo): every 12 hours ▪ Level 2: every 6 hours ▪ Level 3 (Hi): every 3 hours Default: [Level 1 (Lo)] Cleaning (White) Interval Set the cleaning frequency to prevent white ink from clogging. ▪...

  • Page 39: Media End Is Detected Incorrectly (Case 1)

    Media end is detected incorrectly (case 1) [Problem] "Media end" is detected even though media is still on the roll. [Cause/Technical reason] The roll holder is idling because the roll core size does not fit correctly. Media remaining quantity is estimated from the rotation amount of roll media. If the flange is idling, the rotation amount is not measured correctly, and the remaining quantity is detected as smaller.

  • Page 40: Media End Is Detected Incorrectly (Case 2)

    Roll Core with Tape ① Stick the tape on the inside of roll core Media end is detected incorrectly (case 2) [Problem] "Media end" is detected even though there is remaining media. [Cause/Technical reason] Media is stuck on the platen. Reasons why the media is stuck on the platen: Media is sticky, and stickiness is increased by heater temperature.

  • Page 41: The Communication Link Between The Printer And Computer Is Disconnected

    The communication link between the printer and computer is disconnected. [Problem] The setting has not changed since the last time the connection was established, but the communication link between the printer and computer is disconnected. Even though executing the test from the [Printer Properties]-[Printer Port] screen after checking the network settings, the test fails and a connection failure is displayed.

  • Page 42: Convenient Usage

    Convenient Usage Reducing Print Preparation Time and Media Consumption Media Records Register/Retrieve function overview By using Media Records Register/Retrieve function, it can shorten the adjustment time because the media feed and drop position adjustments can be omitted when you use the same media again.
  • Page 43 * The above dimensions are approximate and cannot be guaranteed. ▪ If the printed part is contacting the floor, cutting may not work because cutter and cutter arm cannot catch the media. In addition, media may be skewed, and image quality may be degraded.

  • Page 44: Reducing Media Consumption That Occurs When Loading The Media

    How to set Auto Rewind function after Auto cut [Print Adjustment] key [Media Settings] [Auto Rewind after Auto Cut] ON (Max Length): Rewind the media 600 mm (23.6 inches) automatically after auto cutting the current job ON (User Set) : Rewind the media 0-600 mm (0-23.6 inches) automatically after auto cutting the current job Off: Do nothing after auto cutting the current job (Default) * If the leading edge of cut media is curled, it may strike with the joint between platen...

  • Page 45: Reducing Media Consumption Occurring Job To Job

    Referring to the section "Setting Media" in the manual "Operating Instructions" or the following video. How to load the media: http://support.ricoh.com/services/device/video/M0DY/mediaset/en/index.html Reducing media consumption occurring Job to Job There are two ways to reduce waste media between jobs. 1.Change the setting of "Auto Rewind after Drying"...
  • Page 46 ▪ Depending on the media, the image quality may be considerably degraded, so please test with the media in advance. ▪ If the image quality is unacceptably degraded, we recommend the "Prevent Drying After Printing" function on page 47, which can reduce waste media without rewinding.
  • Page 47 If it is On, rewind the media 690 mm (27.2 inches) automatically after drying. 2.Prevent Drying After Printing When this function is turned on, the media feeding will be stopped immediately after the printing is completed. As the result, it can save 545mm (21.4 inches) of media consumption between jobs which is generated for drying.
  • Page 48 [Prevent Drying After Printing Function] 160mm(6.2inches) 160mm(6.2inches) It can reduce the waste media occurring between each print job. However, print quality may get worse when using the function "Prevent Drying After Printing". * The above lengths are approximate guideline and may not match with the actual length. How to change setting Prevent Drying After Printing [Print Adjustment] key...
  • Page 49 * When this mode is set to ON, the device will not dry the printed images. Execute Drying After Printing [Print Adjustment] key [Dry After Printing] [Execute Drying After Printing] Sleep Mode Transition Time [User Tools] key [Time and Timer Settings] [Sleep Mode Transition Time]...

  • Page 50: Appendix

    Appendix In this chapter, trademarks are summarized. Trademarks Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Macintosh, Bonjour and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 51 Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks. Microsoft product screen shots reprinted with permission from Microsoft Corporation.
  • Page 52 W hen you cut m edi a m ade of har d m at er i al or t hi ck m edi a, use a com m er ci al l y avai l abl e 2014 年 4 月 D3AS-5040 © 2014 Ricoh Co., Ltd. 2014 年 4 月 D3AS-5040 ©...

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