Print Head Stops Moving. Why; What To Do First; If The Heads Still Do Not Move - Roland VersaArt RE-640 User Manual

Print Head Stops Moving. Why?

If the print-head carriage stops over the platen, take action immediately to prevent the heads
from drying out.

What to Do First

If The Heads Still Do Not Move

Try switching off the main power, then again switching on the main power, followed by the sub power.

If the Heads Still Do Not Move

If the heads still do not move, carry out the following emergency response measure, then contact your au-
thorized Roland DG Corp. dealer.
Procedure

Switch off the main power and open the front cover.

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Switch the sub power off, then back on
again.
If the media is jammed, then also remove
the media.
If the print-head carriage move to the stand-
by position (inside the side cover), it means
the operation has ended successfully.
Remove the Cover R. Detach the side
cover.
Screws
Cover R
Hook