Troubleshooting System Startup Failure; Troubleshooting External Connections; Troubleshooting The Video Subsystem; Troubleshooting A Usb Device - Dell EMC PowerEdge R730xd Owner's Manual

Troubleshooting system startup failure

If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager, the system
stops responding. To avoid this issue, you must boot to the same boot mode in which you installed the operating system.
For all other startup issues, note the system messages that appear on the screen.

Troubleshooting external connections

Before troubleshooting any external devices, ensure that all external cables are securely attached to the external connectors on
your system.
● Compare the technical specification of the system with the external device to check the compatibility.
● Check the external device functionality with some other similar system so that we are sure that the device is working fine.
● Check any other similar external device with this system so that we are sure that the system port is working fine.
For any further queries contact,

Troubleshooting the video subsystem

Prerequisites
Ensure that the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under
NOTE:
Virtual Console. If this option is not selected, local video is disabled.
The VGA ports are not hot-pluggable.
NOTE:
Steps
1. Check the cable connections (power and display) to the monitor.
2. Check the video interface cabling from the system to the monitor.
Results
If the tests run successfully, the problem is not related to video hardware.
Next steps
If the tests fail, see the Getting help section.
Related references
Getting help on page 216

Troubleshooting a USB device

Prerequisites
Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7.
NOTE:
Steps
1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.
2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports are enabled.
Older operating systems may not support USB 3.0.
NOTE:
202 Troubleshooting your system
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