Lanview Diagnostic Leds; Getting Help - Enterasys SecureStack C2 C2G170-24 Hardware Installation Manual

LANVIEW Diagnostic LEDs

LANVIEW diagnostic LEDs serve as an important troubleshooting aid by providing an
easy way to observe the status of individual ports and overall network operations.

Getting Help

For additional support related to the switch or this document, contact Enterasys
Networks using one of the following methods:
World Wide Web
Phone
Internet mail
To send comments or suggestions concerning this document to the Technical Publications
Department:
techpubs@enterasys.com
To expedite your message, please include the document Part Number in the email message.
Before contacting Enterasys Networks for technical support, have the following
information ready:
• Your Enterasys Networks service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem (for example,
changing mode switches, rebooting the unit, etc.)
• The serial and revision numbers of all involved Enterasys Networks products in the
network
• A description of your network environment (layout, cable type, etc.)
• Network load and frame size at the time of trouble (if known)
• The device history (that is, have you returned the device before, is this a recurring
problem, and so forth.)
• Any previous Return Material Authorization (RMA) numbers
http://www.enterasys.com/support
1-800-872-8440 (toll-free in U.S. and Canada)
For the Enterasys Networks Support toll-free number in your country:
http://www.enterasys.com/support/gtac-all.html
support@enterasys.com
To expedite your message, please type [C-SERIES] in the subject line.
LANVIEW Diagnostic LEDs
SecureStack C2 Installation Guide 1-5