AT&T TL87203 User Manual page 173

Appendix
Troubleshooting
System does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features from your
X
telephone service provider. Caller ID features works only if both you and the
caller are in areas offering caller ID service, and if both telephone service
providers use compatible equipment.
Incomplete messages.
If a caller leaves a very long message, part of it may be lost when the system
X
disconnects the call after the maximum recording time you have set.
If the caller pauses for longer than seven seconds, the system stops
X
recording and disconnects the call.
If the system's memory becomes full during a message, the system stops
X
recording and disconnects the call.
If the caller's voice is very soft, the system may stop recording and
X
disconnect the call.
Difficulty hearing messages.
Press VOLUME/p to increase the telephone base speaker volume.
X
Press p
DIR/VOLUME
X
a cordless handset.
System does not answer after the correct number of rings.
Make sure the answering system is on. L1) Ans sys off or L2) Ans sys off
X
should not appear on the cordless handset screen and the
/LINE 1 ANS ON/OFF or /LINE 2 ANS ON/OFF light on the
telephone base should be on.
If toll saver is activated, the number of rings changes to two when you have
X
new messages stored (page 128).
If the memory is full or the system is off, the system will answer after
X
ten rings.
In some cases, the answering system is affected by the ringing system used
X
by your telephone service provider.
If you subscribe to voicemail service, change the number of rings so
X
that your answering system answers before your voicemail (page 128).
To determine how many rings activate your voicemail, contact your
telephone service provider.
If there is a fax machine connected to the same telephone line, try
X
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
to adjust the message playback volume on
166