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have with your vehicle can be handled by your selling or
servicing dealer. Your dealer has the facility, trained
technicians, special tools and up-to-date information to
promptly address any issue which may arise. Chevrolet
has empowered its dealers to make decisions and repair
vehicles, and they are eager to resolve your concern to
your complete satisfaction. If your concern has not been
resolved to your satisfaction, take the following steps:
STEP ONE
--
Discuss your concern with a
member of dealer management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the Sales, Service, or Parts
Manager, contact the owner of the dealership or the
General Manager.
STEP TWO
--
If after contacting a member
of dealership management,
it
appears your concern
cannot be resolved by the dealership without further
help, contact the Chevrolet Customer Assistance
Center by calling 1-800-222- 1020. In Canada,
contact GM of Canada Customer Assistance Center
in Oshawa by calling 1-800-263-3777 (English)
or 1-800-263-7854 (French).
For help outside of the United States and Canada, call
the following numbers
as
appropriate:
In Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English) or
In the U S . Virgin Islands: 1-800-496-9994
In the Dominican Republic: 1-800-75 1-4135
(English) or 1-800-751-4136 (Spanish)
1-800-496-9993 (Spanish)
In the Bahamas: 1-800-389-0009
In Bermuda, Barbados, Antigua and the British
In all other Caribbean countries: 1-809-763-1315
Virgin Islands: 1-800-534-0 122
0
In other overseas locations, call GM North American
Export Sales in Canada at: 1-905-644-4 112
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