General Troubleshooting - Toro 20363 Service Manual

General Troubleshooting

Problem
The tool will not operate
60v WPM Service Manual
3429-828 Rev A
Possible Cause
The charger is not charging the battery.
The battery is not taking a charge.
The tool is not functioning.
Page 3–3
Corrective Action
1. Is the charger physically damaged?
If yes, replace the charger.
2. Check if LEDs light up on the
battery. If the LEDs do not light up
when the battery State of Charge
(SOC) button is pressed, replace
the battery.
3. When the battery is docked, the
battery State of Charge (SOC) LEDs
should cycle (if the SOC button is
pushed immediately before docking
the battery), the LEDs will not cycle
when the battery is docked. Wait
approximately 30 seconds between
pressing the SOC button on the
battery and docking the battery to
test. If the battery LEDs do not
cycle when placed on the charger,
but do cycle when the SOC button
is pressed, the charger will need to
be replaced.
4. If none of the above steps resolved
the issue or no lights are visible on
the charger, replace the charger.
1. Is the battery physically damaged?
If yes, replace the battery.
2. Install the battery on the charger. If
the charger light blinks green, the
battery is charging. If no lights blink
on the charger, replace the charger.
3. If the LEDs on the battery do not
turn on when the State of Charge
(SOC) button is pressed on the
battery, replace the battery.
1. Is the tool physically damaged? If
yes, repair/replace the tool.
2. Verify safety switch functionality.
3. Check to make sure the battery
is charged. If it's not charged,
follow the battery and charger
testing procedure. If the battery is
charged and tool is not functioning,
replace/repair the tool.
Troubleshooting: General Troubleshooting