Printed Surface Is Scratched Or Ink Blots - Canon SELPHY DS810 Photo Printing Manual

Note
When the color is different from what is displayed on the LCD or when it is not printed
with your favorite color
You can adjust the brightness, contrast, and color balance of photos for printing from
the Settings screen. See "To Change Print Setting" on page 24.

Printed Surface is Scratched or Ink Blots

Possible Cause
There are ink blots on
the printed surface
There are ink blots on
the back side of the
printed surface
Printed on the back side
of the sheet/The roller
inside the printer is
extremely dirty
Inappropriate paper type
used
Try This
Clean the Paper Feed Roller.
See "Paper Does Not Feed Properly/Paper Jam" on page 77.
If the protrusions inside the printer are stained, open the Cover of
the printer and then wipe ink off the protrusions using a swab or
the like as shown.
Important
Before cleaning, be sure to turned off the printer.
Follow the steps described below to clean the inside of the printer.
1. Ensure that the printer is turned on.
2. Load the Glossy Photo Paper (4"×6"/ 101.6×152.4mm paper).
3. Select Bottom plate cleaning from the menu.
• Press the Menu button.
• Select Tool box and then press the OK button.
• Select Maintenance and then press the OK button.
• Select Bottom plate cleaning, and press the OK button.
4. Select Yes and press the OK button.
Note
If the problem remains after performing, repeat this procedure
starting with step 1.
If the problem remains, contact a Canon service representative.
Important
Check that your paper is loaded with the correct print side facing up.
Check to see if the paper you are printing on is too thick or curled.
See "Print Media to Avoid" on page 20.
Note that smudging may occur at the top and bottom edges of the
paper when using Borderless Printing.
Note
If this does not solve the problem, set the Paper Thickness Lever to
the left. See "Paper Thickness Lever" on page 10.
Return the Paper Thickness Lever to the right after printing.
Troubleshooting
79