Canon Selphy DS700 Service Manual
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Canon Selphy DS700 Service Manual

Canon Selphy DS700 Service Manual

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SELPHY DS700
SERVICE
MANUAL
Canon
Copyright 2004, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
Download Service Manual And Resetter Printer at http://printer1.blogspot.com

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  • Page 1: Service Manual

    Copyright 2004, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited. Download Service Manual And Resetter Printer at http://printer1.blogspot.com...

  • Page 2: Maintenance

    Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.
  • Page 3 I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the SELPHY DS700: Part 1: Maintenance Information on maintenance and troubleshooting of the SELPHY DS700 Part 2: Technical Reference New technology and technical information such as FAQ's (Frequently Asked Questions) of the SELPHY DS700...

  • Page 4: Table Of Contents

    Part 2: TECHNICAL REFERENCE 1. NEW TECHNOLOGIES (1) Robust direct printing (2) Card direct printing (3) PictBridge / Canon Bubble Jet Direct supporting (4) Infrared printing (5) New design (6) New print head and ink tank (7) Memory card access functionality 2.
  • Page 5 (1) Photo number printing in Memory Card Direct Printing (2) Photo number printing in Digital Camera Direct Printing (3) Photo number printing in Infrared Printing 5. FAQ (Problems Specific to the SELPHY DS700 and Corrective Actions) Part 3: APPENDIX 1. BLOCK DIAGRAM 2.

  • Page 6: Part 1 Maintenance

    Part 1 MAINTENANCE Download Service Manual And Resetter Printer at http://printer1.blogspot.com...

  • Page 7: Adjustment, Periodic Maintenance, Periodic Replacement Parts, And Replacement Consumables By Service Engineer

    1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment Approx. Adjustment Timing Purpose Tool time Destination At logic board ass'y replacement To set the destination. None. 1 min. settings (EEPROM settings) Language settings At logic board ass'y replacement To set the language to be displayed on TV (in the user 1 min.

  • Page 8: Customer Maintenance

    1-2. Customer Maintenance Adjustment Timing Purpose Tool Approx. time Print head cleaning When print quality To improve nozzle - Remote control and connection to a 42 sec. is not satisfying. conditions. - Printer button - Computer (settings via the printer driver) Print head deep cleaning When print quality...

  • Page 9: Special Tools

    1-4. Special Tools Name Tool no. Application Remarks MOLYKOTE CK-0562-000 To be applied to the sliding portion of the In common with PG641 access cover arm, and feed roller ass'y. other models. FLOIL KG- QY9-0057-000 To be applied to the sliding portion of the In common with 107A carriage guide rail.

  • Page 10: List Of Error Display / Indications

    2. LIST OF ERROR DISPLAY / INDICATIONS Errors and warnings are displayed by the following ways: 1) Errors are indicated by the number of times the LED blinks. 2) Errors and warnings are displayed on the TV. 3) Errors and warnings are displayed on the printer driver's Status Monitor. 2-1.

  • Page 11: Warnings

    3 times Paper feed error [6000] - Timing sensor unit (QM2-1759) - Timing slit disk ass'y (QL2-0843) - Paper feed motor ass'y (QM2-1746) - Feed roller ass'y (QM2-1970) - Platen (QC1-5176/5177) - Logic board ass'y (QM2-1961) 4 times Purge unit error [5C00] - Purge unit (QM2-1975) - Logic board ass'y (QM2-1961) 5 times...

  • Page 12: Troubleshooting By Symptom

    2-4. Troubleshooting by Symptom Symptom Solution The power does not turn on. Replace the The power turns off immediately after power-on. - AC adapter, or - logic board ass'y The print head is not recognized. Remove and re-install the print head, or replace the The print head does not return to the home position.
  • Page 13 - ink tank, or - print head Graphic or text is enlarged on printouts. When enlarged in the carriage movement direction, clean grease or oil off the timing slit strip film, or replace the - timing slit strip film, - carriage unit, or - logic board ass'y When enlarged in the paper feed direction, clean grease or...

  • Page 14: Repair

    3. REPAIR 3-1. Notes on Service Part Replacement Service part Notes on replacement Adjustment / settings Operation check Logic board ass'y - Before removal of the logic board - Service test print After replacement: ass'y, remove the power cord, and (QM2-1961) 1.
  • Page 15 Timing slit strip film - Upon contact with the film, wipe the - Service test print After replacement: film with ethanol. (QC1-5153) 1. Perform the print head - Confirm no grease is on the film. alignment in the user mode. (Wipe off any grease thoroughly with ethanol.) Timing slit disk ass'y...

  • Page 16: Special Notes On Repair Servicing

    3-2. Special Notes on Repair Servicing (1) Flexible cable and harness wiring, connection Exercise care when handling the flexible cables and harness wiring. Improper wiring or connection may cause a short-circuit, and may lead to ignition or emission of smoke. (I) Panel board ass'y and front I/F unit wiring (II) ...
  • Page 17 J403: Panel cable connector J404: Panel harness ass'y connector J501: Connected to the AP motor harness inside the sheet feed unit J502: Paper feed motor ass'y connector J503: Carriage motor ass'y connector J601: IR cable connector J602: USB harness ass'y connector J603: DSC harness ass'y connector J701: Video harness ass'y connector (III) Printer unit wiring...
  • Page 18 <Wiring of Logic Board Ass'y assembled in Bottom Case Ass'y> (IV) Paper feed motor ass'y wiring (V)  Carriage motor ass'y and PE sensor harness wiring 1 - 12 Download Service Manual And Resetter Printer at http://printer1.blogspot.com...
  • Page 19 (VI) Front I/F unit wiring (VII) Rear I/F unit wiring To the top <Part 1: 3. REPAIR, 3-2, (1)> 1 - 13 Download Service Manual And Resetter Printer at http://printer1.blogspot.com...
  • Page 20 (2) Notes on disassembly and re-assembly AC adapter and logic board ass'y removal 1) Remove the 4 screws indicated by the arrow in the figure below. Position the DS700 so that it stands on the output tray unit, as shown below, to facilitate servicing. 2) Remove the DC harness ass'y, and AC adapter.
  • Page 21 4) Hold the logic board ass'y in a horizontal position, and slide it to the left to release the hook on the right side. 5) Pull and slide the right side of the logic board ass'y to the right, to release the hook on the left side. Then, remove the remaining harnesses and cables from the logic board ass'y.
  • Page 22 Side cover R ass'y removal Remove the screw from the bottom case. Side cover L removal Remove the screw from the bottom case. Main cover unit removal Remove 2 screws from the left side and 2 screws from the right side. <Right Side>...
  • Page 23 Torsion spring and grounding panel board plate positions Printer unit removal 1) Remove the motor and sensor harnesses from the logic board ass'y, and the timing sensor unit harness from the front I/F unit. 2) While pressing the carriage lock lever to release the lock, move the carriage to the left. 1 - 17 Download Service Manual And Resetter Printer at http://printer1.blogspot.com...
  • Page 24 3) Remove the 3 screws shown in the figures below. 4) Remove 1 screw, and release the hooks at 2 locations. 5) While lifting the back side portion of the printer chassis, slide the printer unit backward and remove from the bottom case ass'y.
  • Page 25 - DO NOT touch or scratch the timing slit strip film and the timing slit disk ass'y, and keep them free from any grease. Sheet feed unit removal Remove 3 screws, and slide the 2 shafts to the right to remove the sheet feed unit. Pump unit removal While creating space with a flat-blade screwdriver, etc., slide the gear portion upward to release it, and remove the pump unit.
  • Page 26 Timing slit strip film attachment Attach the film so that the arrow on the left end faces upward, as shown in the figure below. Purge unit removal 1) Remove the carriage shaft and the carriage motor ass'y. 2) Remove the harness from the PE sensor unit. 3) Remove the 2 screws shown in the figures below.
  • Page 27 3) Lift the cable holder's left side upward, and remove the flat cable. Tension spring position To the top <Part 1: 3. REPAIR, 3-2, (2)> 1 - 21 Download Service Manual And Resetter Printer at http://printer1.blogspot.com...

  • Page 28: Adjustment / Settings

    3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor ass'y is replaced: 1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below).
  • Page 29 3) While holding the gear position in step 2), slide the access cover arm through the main cover's slot (in the direction indicated by the blue arrows) into place. 4) Check that the access cover arm fits in place, as shown below. 5) After adjustment of the gear phase, attach the main and access cover units to the printer, and confirm the cover operation.
  • Page 30 When assembling the pump unit in the sheet feed unit - Position the pump unit so that the pump unit's pin fits in the groove "A" in the figure below. - Confirm that the pump unit's bosses fit in the holes "B" in the figure below. - Set the purge tube in place.
  • Page 31 (4) Grease application 1 - 25 Download Service Manual And Resetter Printer at http://printer1.blogspot.com...
  • Page 32 1 - 26 Download Service Manual And Resetter Printer at http://printer1.blogspot.com...
  • Page 33 Grease / oil Part name Where to apply grease / oil Grease / oil name amount 1 drop x 2 Main cover unit Access cover arm sliding portion (2 locations) MOLYKOTE PG641 locations 30 +/-5mg x 2 Carriage unit Entire surface of the carriage oil pad (2 pcs.) GREASE EU-1 locations 20 +/-10mg...
  • Page 34 TOOL FIGURE 10 TOOL E - 1 Download Service Manual And Resetter Printer at http://printer1.blogspot.com...
  • Page 35 FIGURE & PART NUMBER RANK QTY DESCRIPTION REMARKS KEY No. CK-0562-000 GREASE, MOLYKOTE PG-641 QY9-0057-000 LUBE, FLOIL KG107A, OIL QY9-0037-000 GREASE EU-1 CK-8006-000 GREASE, ELECTRICITY IF-20 E - 2 Download Service Manual And Resetter Printer at http://printer1.blogspot.com...
  • Page 36 Set a sheet of 4" x 6"-sized paper in the ASF. 3 times Paper feed roller cleaning Set several sheets of Canon 4" x 6"-sized paper with the back side facing up. 1 - 28 Download Service Manual And Resetter Printer at http://printer1.blogspot.com...
  • Page 37 5 times Bottom plate cleaning Set Canon MP-101 (4" x 6") or GP-401 (4" x 6") in the ASF. (7) Service mode Function Procedures Remarks Service test print See "Service mode operation procedures" Set a sheet of 4" x 6"(101.6 mm x 152.4 below.
  • Page 38 5) After the function (menu) is selected, press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.) Note: To exit the service mode, press the Power button. <Destination settings procedures>...

  • Page 39: Verification Items

    3-4. Verification Items (1) Service test print After repair, perform service test print, and confirm the items below. Note: Use a sheet of 4" x 6" (101.6 mm x 152.4 mm)-sized paper. <Print check items> On the service test print (sample below), confirm the following items: - Check 1, top of form accuracy: The line shall not extend off the paper.
  • Page 40 <Check 2, EEPROM information> On the service test print, confirm the following EEPROM information: DS700: Model name (same for all destinations). Vx.xx: ROM version. Set = xxx: Destination settings at shipment from the plant (not used in field service). (Destination setting in the service mode is not reflected to this value. Settings in the service mode are reflected in EEPROM's TV, Dest, and Lang values, however, the Set value remains unchanged from the original setting at shipment from the plant.) TIC = xxxxxxxx: Timer IC data.
  • Page 41 27:DCR=001 28:DCRC=00000 29:Head Temp=26.5 30:WP=0193 31: Env Temp=27.5 32:FF(81 05 81) 33:OPP=00000 34:PrnB=00025 35:Seal=00003 36:CardPaper=00039 37:CardIns(0063) 38:CardPrn(0077) 39:CardD-PR( L/4x6=0002 JPC=0001) 40:CardD-SP( L/4x6=0021 JPC=0003) 41:CardD-MP( L/4x6=0008 JPC=0000) 42:CameraD-Photo P( L/4x6=0001 JPC=0000) 43:CameraD-Fast Photo P( L/4x6=0002 JPC=0000) 44:CameraD-Matte Photo P( L/4x6=0003 JPC=0000) HDEEPROM 45:V0001 46:SN=0000-0154 47:LN(00 00 00 03 13 17 15) 48:ID=05 49:IL=(C=000 M=000 Y=000)
  • Page 42 19: TV signal (NTSC or PAL) 20: Camera Direct Print-supported device connection record (CDIN: Camera Direct Insert) LG = Legacy (Canon Bubble Jet Direct), PB = Canon PictBridge, OPB = Other PictBridge 21: Longest period of non-printing (MSD: Maximum Stop Date) 22: Number of pages fed (total, plain paper, High Resolution Paper, Matte Photo Paper, Photo Paper Pro, Photo Paper Plus Glossy &...

  • Page 43: Printer Transportation

    4. PRINTER TRANSPORTATION This section describes the procedures for transporting the printer for returning after repair, etc. 1) Keep the print head and ink tank installed in the carriage. [See Caution 1 below.] 2) Turn off the printer to securely lock the carriage in the home position. (When the printer is turned off, the carriage is automatically locked in place.) [See Caution 2 below.] 3) Attach the tape in 2 locations, as shown below, to fix the output tray unit.
  • Page 44 Caution: (1) If the print head is removed from the printer and left alone by itself, ink is likely to dry. For this reason, keep the print head installed in the printer even during transportation. (2) Securely lock the carriage in the home position, to prevent the carriage from moving and applying stress to the carriage flexible cable or causing ink leakage during transportation.

  • Page 45: Part 2: Technical Reference

    Part 2 TECHNICAL REFERENCE Download Service Manual And Resetter Printer at http://printer1.blogspot.com...

  • Page 46: New Technologies

    (1) Robust direct printing The SELPHY DS700 is a compact photo printer equipped with a wide array of inputs (by memory card, digital camera, and camera-equipped mobile phone), TV outputs, easy-to-use remote control and UI, realizing fast and high-quality photo printing with ease and wide range, without using a computer.

  • Page 47: Cleaning Mode And Amount Of Ink Purged

    2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing, except in the following cases: - Cleaning on arrival: Performed when the access cover is closed. - Cleaning by dot count: Performed after ejection of paper.

  • Page 48: Print Mode

    3. PRINT MODE 3-1. Resolution during Printing via Computer Print direction, ink used, and resolution (dpi) Paper type Quality 3 Quality 1 Quality 2 (High) Quality 4 (Draft) Quality 5 (Standard) 16 pass- 12 pass- 6 pass- Photo Paper Pro bidirectional bidirectional bidirectional...
  • Page 49 *1: Camera Direct Printing not supported. *2: In Print Studio, select Sticker print. Notes on PictBridge supported digital camera: 1. Paper size and type settings on the camera When Default is selected for the paper size and paper type on the camera, printing is performed according to the printer's paper size and paper type settings.

  • Page 50: Photo Direct Print Function

    When the SELPHY DS700 is connected by USB cable to a host computer with the Memory Card Utility installed, and the printer is powered on via the Power button, the card slot on the SELPHY DS700 is mounted in My Computer as a removable drive.

  • Page 51: Memory Card Direct Printing Function

    Writing data to the memory card inserted in the card slot is allowed. (Use of memory cards where the write protection switch is set to Read Only is Read/Write mode prohibited.) In this attribute, printing from the memory card cannot be performed.

  • Page 52: File Search

    (1) Hidden files, and files under hidden directories (2) Files and sub-directories with THM as the first three characters, within PWRSHOT, DCIM, or DC97 directories (To avoid duplication of thumbnail images taken by Canon digital cameras) X /PWRSHOT/THM00001.jpg X /DCIM/THM00002.tif X /DC97/THM00003.jpg...
  • Page 53 X /DCIM/ABCD/THM00004.tif X /ABCD/DCIM/THM00005.jpg X /ABCD/DCIM/EFGH/THM00006.jpg X /ABCD/DCIM/THMA/IMG00006.jpg (3) RECYCLED directory (Windows) X /RECYCLED X /ABCD/RECYCLED (4) TRASH directory (Mac OS) X /TRASH X /ABCD/TRASH (5) RESOURCE.FRK directory (Mac OS) X /RESOURCE.FRK X /ABCD/RESOURCE.FRK (6) Other directories (including sub-directories) X _MOVE&RENAME X THEVOLUMESETTINGSFOLDER To the top <Part 2: 4.

  • Page 54: File Sort

    DCF files, if the file name includes numbers, they are recognized as numbers, and are sorted in ascending order also. Sorting is performed for each directory. As the SELPHY DS700 can work with up to 999 files, the 1,000th file and later are not sorted. Detailed sorting specifications are as follows: File order is determined using the rules in the following order to sort from Low to High in ascending order: A.

  • Page 55: Canon Bubble Jet Direct Function

    Non-Exif file Updated date of the file system 4-6. Canon Bubble Jet Direct Function The following applies when the printer is connected to a Canon Bubble Jet Direct-supported digital camera. For PictBridge functionality, refer to 4-7, PictBridge Function. (1) Print mode In Canon Bubble Jet Direct, the following print modes are selectable: - Standard print: Printing of images during reproduction of single frame or index.
  • Page 56 DPOF print: - Standard: -- Borderless: 1 photo per page -- Border: 1 photo per page - Index print: -- Same as Index mode of Memory Card Direct Printing. (4) Print quality No. of passes: 6 passes Resolution: 1200 dpi x 600 dpi Y/M/C: 5 pl / 2 pl (mixed)   ...

  • Page 57: Pictbridge Function

    (7) Image processing Non-processing (8) Maintenance Maintenance operation of the SELPHY DS700 via the digital camera's operation panel is not possible. Maintenance operations are possible through the TV View function, even when connected to the digital camera. (9) Print date Dates can be printed by switching the date setting on the digital camera's operation panel to "ON."...

  • Page 58: Exclusive Processes

    In PictBridge-supported digital cameras, Default (standard) is selectable for the items below. When Default is selected, printing will be performed using the printer's settings. Item Dependency on the printer Printer setting at shipment Paper size Depending on the printer setting 4"...

  • Page 59: Display

    4-9. Display The SELPHY DS700 can be connected to a TV, realizing two functions, image display and operation display. Operations are carried out by the user selecting the desired menu item from within a nested menu displayed on the TV, and by pressing the OK button on the remote control, proceeding with the next step.
  • Page 60 (3) Memory card removal command from the host computer When the following operation is performed on the host computer, it is detected that the memory card removal command has been implemented, and power supply to the memory card is cut. Select "Eject the memory card"...

  • Page 61: Dpof Settings In The Memory Card Direct Printing Function

    4-11. DPOF Settings in the Memory Card Direct Printing Function (1) Supported DPOF functions DPOF Ver. 1.0 is supported. The following essential functions as a DPOF printer are supported: - Standard printing - No. of copies to be printed (1 page) - Image format (CIFF, EXIF (JPEG), JFIF) - Designation of images to be printed (relative path name) The following optional functions as a DPOF printer are supported:...
  • Page 62 - Layout printing: 2/4/8 photos per page with borderless/bordered (4" x 6", Credit Card) Half with borderless/bordered (4" x 6", Credit Card) - Sticker printing: 16 seals per page - Single frame printing (= single image per page): 4" x 6" with borderless/bordered, Credit Card with borderless/bordered <Japan model>...
  • Page 63 - Images are arranged horizontally, from left to right, top to bottom. - When the number of photos designated requires less space than the layout provides, nothing is printed in the remaining spaces. (5) Layout and image size Processing in borderless printing (including 2/4/8 photos per page with borderless, and postcard with borderless): 1) Rotate the image data by 90 degrees (if necessary) to align the long edges of the image with those of the paper.
  • Page 64 2) Enlarge (or reduce) the image data while maintaining the image's proportions so as to align either the long or short edges of the image with those of the print area (blue line), so that no image data is discarded. 3) The area without any image data will be blank.

  • Page 65: Date Print Specifications

    When date print is set in the digital camera, the date is printed using the character strings sent by the digital camera. However, in Canon Bubble Jet Direct index printing using the digital camera, the date will not be printed, regardless of the settings.

  • Page 66: Photo Number Printing Specifications

    relative distance from the lower right to the image date is the same as when a 4:3 ratio is used.) Color: Orange Size: According to the layout Print sample: DPOF mode Index printing: Date is not printed, even when set in the digital camera's DPOF settings. (3) Date print in Infrared Printing In Infrared Printing, date print setting is not available, and so the date is not printed.
  • Page 67 Color: Orange DPOF mode Standard print sample: Size: According to the layout Printing in other modes: The photo number will not be printed. (2) Photo number printing in Digital Camera Direct Printing The photo number will not be printed regardless of data formats. (3) Photo number printing in Infrared Printing The photo number will not be printed.

  • Page 68: Faq (Problems Specific To The Selphy Ds700 And Corrective Actions)

    5. FAQ (Problems Specific to the SELPHY DS700 and Corrective Actions) Possible call No. * Function Phenomenon Condition Cause Corrective Action or complaint Non-ejection of - Transportation of If the printer is Properly package the printer. Ink is not the printer with the...
  • Page 69 Remote control In particular usage - The printer's - Avoid direct sunlight, and The remote not operated remote control leave the printer 50cm or control does receiver is more away from intense not work. exposed to the light such as that from an direct sunlight or inverter fluorescent light.
  • Page 70 Part 3 APPENDIX Download Service Manual And Resetter Printer at http://printer1.blogspot.com...
  • Page 71 Max. 1200 x 600dpi Throughput Photo Paper Plus Glossy 4x6, borderless, standard photo: Approx. 85 sec. Supported digital Digital cameras and digital video cameras supporting Canon Bubble Jet Direct cameras or PictBridge - 1 image per page (bordered / borderless)
  • Page 72 <Print Head Specifications> Type Single head with 3 colors (C/M/Y) Each color: 256 nozzles (128 nozzles each for 2pl and 5pl) Print head Total: 768 nozzles (600dpi) Ink color Cyan, magenta, yellow Applicable ink tank BCI-16 Color (dye-based), single tank with 3 colors (C/M/Y) Weight (Net) Approx.

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