Canon SELPHY DS810 Photo Printing Manual page 78

Troubleshooting
Message/Error
Incompatible device
detected.
**** Error code
Note
Accompanied by Ink Tank icon with '?'
Always be sure to reset the ink counter when you replace Ink Tank.
See "Resetting the Ink Counter" on page 73.
A "?" is displayed next to the Ink counter between the time one Ink Tank is removed
and the ink counter is reset when the next one is installed. Display of the "?" can be
disabled by changing the settings on Low ink warning.
1 Press the Menu button.
2 Select Tool box and then press the OK button.
3 Select Device settings and then press the OK button.
4 Select Other settings and press the OK button.
5 Select Low ink warning and then press the OK button.
The confirmation screen is displayed.
6 Select Hide and then press the OK button.
76
Try This
Disconnect the camera cable and reconnect it.
Depending on the model or brand of your device, you may have to
select a print mode compliant with PictBridge before connecting the
device.
You may also have to turn on the device or select Play mode manually
after connecting the device to the printer.
Perform necessary operations according to the instruction manual
supplied with your device.
If the error is still unresolved, there is a possibility that you are using a
digital camera or digital video camcorder that is not supported by this
printer. Use a digital camera or digital video camcorder compatible
with this printer.
An error requiring servicing might have occurred. (POWER lamp and
Alarm lamp flash alternately.)
Disconnect the printer cable from the printer, and then turn the printer
off and unplug the printer from the power supply. Plug the printer back
in and turn the printer back on after leaving it for a while.
If the problem remains, contact a Canon service representative.
The Ink Tank level accompanied by the Ink Tank icon
with the "?" indicates Ink Tank is not synchronized
with its ink counter.