Canon MultiPASS F20 Software User's Manual page 138

2. When you do not want to display ScanGear
White lines appear on the left side of the image.
1. Place the document approximately 0.1 inches (3 mm) from the edge
of the platen glass.
Cannot scan multiple photographs correctly.
1. Does the position of the photographs and the way they are
positioned fulfil the following requirements?
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Chapter 7
In ScanGear, click Multi-Photo Scan to automatically specify the
scan area.
If there are white margins around documents such as
photographs, or if you want to trim a document (i.e. you want to
scan only one part of a document), specify the area of the scan
manually (P. 71).
To display ScanGear when scanning: On the Windows desktop,
on the Toolbar, click Settings. Click Show scanner driver before
scanning (P. 86).
Even if you do not want to display ScanGear, you can make a
scan at the paper size specified and the area outside the paper
size will not be scanned. Do the following:
On the Windows desktop, on the Toolbar, click Settings. In the
Toolbar Settings dialog box, in the tab for the button used to scan,
specify the paper size (P. 82).
There should be a gap of at least 0.4 inches (1 cm) between the
edge of the platen glass and photographs.
There should be a gap of at least 0.4 inches (1 cm) between the
edges of the photographs.
There should be no more than ten photographs.
Troubleshooting 134
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