Canon MultiPASS C5000 User Manual page 227

Problem
Print quality is not what
you expect (continued)
Output appears jagged
Fonts do not print as
smoothly rounded
characters
Output is faint
Printing takes too
much time
Blurred or smudged ink
Chapter 10
Cause
BJ cartridge may be
installed incorrectly.
A BJ tank in the BC-21e
Color BJ Cartridge may be
empty.
The print head may be
worn out.
The resolution selected via
printer driver may be
Draft (180 dpi).
Bitmapped fonts designed
for dot matrix printers do
not print smoothly rounded
characters when used with
high resolution printers like
the MultiPASS C5000.
Certain MS fonts, such as
MS Serif, will print jagged.
You may be using Draft
print quality or Fine mode.
You may be using Fine
mode.
The print medium you are
using may not be supported
by the MultiPASS.
You may be printing on
the wrong side of the sheet.
Solution
Make sure the BJ cartridge
and/or BJ tanks are installed
correctly.
Replace BJ tanks as necessary.
See page 9-16.
The BJ cartridge may need
to be replaced. Replace it with
a new one (see page 9-11).
Check your printer driver to
see what Print Quality you
have selected. Printing in Draft
mode will give the output a
jagged look. Changing the
Print Quality to Standard
should correct this problem.
Make sure you installed an
outline font manager, such
®
as Adobe Type Manager or
®
Bitstream Facelift, or that
you are choosing a TrueType
font.
Choose another font.
Try using Standard print
quality.
Turn off Fine mode.
Try a different paper type;
however, use only print media
specified in Appendix A,
Specifications.
Paper has a right side for
printing. If the print quality is
not as clear as you would like,
try turning the paper over and
printing on the other side.
Troubleshooting 10-15
®