Copying Problems - Canon MultiPASS C20 User Manual

Copying Problems

Problem
The MultiPASS C20 will The MultiPASS C20 may have Replace the empty ink
not make a copy
MEMORY FULL
appears in the LCD
display when you are
making multiple copies
6-28
Troubleshooting
Cause
a BC-21/21e Colour BJ
cartridge installed, and its
black ink tank may be empty.
The handset may
be off its hook.
The document may not be
placed in the Automatic
Document Feeder (ADF)
correctly.
The MultiPASS C20 may
not be operating properly.
The MultiPASS C20's
memory is full.
Solution
tank. See page 7-13.
Make sure the handset is
on its cradle.
Make sure the document
you are copying is set in the
Automatic Document
Feeder (ADF) properly, and
the LCD display shows
DOCUMENT READY. See
page 4-5.
Print a document from your
PC to make sure the
MultiPASS C20 is working
properly. See the MultiPASS
Desktop Manager for
Windows ® User's Guide.
Print out any received
faxes stored in memory,
then start making copies
again. See page 3-53.
Chapter 6