Table of Contents
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Problems Index
Problem
Printing Problems
Print Quality Problems
Colour Printing Problems
6-4
Troubleshooting
The ALARM lamp comes on and the MultiPASS C20 beeps
while printing .............................................................................. 6-9
Nothing prints .................................................................................. 6-9
The BJ cartridge moves, but no print appears on the paper...... 6-11
The MultiPASS C20 suspends printing after each line .............. 6-11
Your PC indicates a device time-out.............................................. 6-11
The printed output is not what you expected.............................. 6-11
Printout does not match paper size .............................................. 6-12
The printout curls ............................................................................ 6-13
Print is not clear ................................................................................ 6-14
Output appears jagged .................................................................... 6-14
The printout has dots of ink splashed on it.................................. 6-14
The printout has white streaks or missing dots .......................... 6-14
Output is faint .................................................................................. 6-15
Printing takes too much time.......................................................... 6-15
The printout contains blurred or smudged ink .......................... 6-15
Colours are missing, and the output contains only black
ink .................................................................................................. 6-16
Colours are broken or uneven ........................................................ 6-16
Colours generally print incorrectly ................................................ 6-17
Colours in a line are uneven or different from those in
previous lines ................................................................................ 6-17
Hue changes ...................................................................................... 6-18
Printed blue looks purple ................................................................ 6-18
Colour images are missing some detail ........................................ 6-18
See page
Chapter 6
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