Automatic Call Diversion - Avaya 9650 User Manual

Telephoning as usual
Diverting calls

Automatic call diversion

By granting appropriate authorization, the Service Department can allow users to
activate call diversion at a certain time and then deactivate this call diversion at a
later point in time. Two destinations with different time slots can be programmed.
The Call diversion menu is expanded by the following extra menu items:
• Automatic 1
• Automatic 2
• Set automatic
• Your system administrator will grant you authorization.
• Automatic call diversion can "overwrite" call diversion that was set up manually.
The status of the manual call diversion is indicated by an hourglass. Once
automatic call diversion has finished, manual call diversion becomes active
again.
• A "follow me" that was activated before the automatic start time is not
reactivated with the stop time.
• If call diversion with a time window that contains the current time is switched
on, then call diversion is activated immediately.
• If call diversion with a time window that contains the current time is switched
off, then call diversion is deactivated immediately.
• Automatic call diversion is controlled by times and weekdays.
• "Call diversion on busy," "Delayed call diversion" and "Double Call" cannot
be controlled using time windows.
56