Answering An Additional Call (Second Call); Consultation During A Call (Refer-Back) - Avaya 9650 User Manual

Telephoning as usual
Making several connections

Answering an additional call (second call)

Someone calls you while you are on the phone, e.g. from number 06975058. The
call is shown on the display, e.g.
flashes.
Answer the call.
You are connected to the second caller. The first caller is on hold and cannot hear
your other conversation.
• If you want to end the existing call because you have a second call: Press the
"Drop" softkey.

Consultation during a call (refer-back)

During a call:
Scroll to the new call to ... menu item.
Confirm selection.
... Enter the number you wish to consult.
• You can maintain three connections at the same time.
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06975058, and the display key or LED next to it