Warranty - Mitsubishi Electric MELSEQ FX3S Series User Manual

FX Series Programmable Controllers
3S
User's Manual - Hardware Edition

Warranty

Please confirm the following product warranty details before using this product.
1. Gratis Warranty Term and Gratis Warranty Range
If any faults or defects (hereinafter "Failure") found to be the
responsibility of Mitsubishi occurs during use of the product
within the gratis warranty term, the product shall be repaired
at no cost via the sales representative or Mitsubishi Service
Company. However, if repairs are required onsite at
domestic or overseas location, expenses to send an
engineer will be solely at the customer's discretion.
Mitsubishi shall not
re-commissioning, maintenance, or testing on-site that
involves replacement of the failed module.
[Gratis Warranty Term]
The gratis warranty term of the product shall be for one year
after the date of purchase or delivery to a designated place.
Note that after manufacture and shipment from Mitsubishi,
the maximum distribution period shall be six (6) months, and
the longest gratis warranty term after manufacturing shall be
eighteen (18) months. The gratis warranty term of repair
parts shall not exceed the gratis warranty term before
repairs.
[Gratis Warranty Range]
(1) The range shall be limited to normal use within the usage
state, usage methods and usage environment, etc.,
which follow the conditions and precautions, etc., given
in the instruction manual, user's manual and caution
labels on the product.
(2) Even within the gratis warranty term, repairs shall be
charged for in the following cases.
1. Failure occurring from inappropriate storage or
handling, carelessness or negligence by the user.
Failure caused by the user's hardware or software
design.
2. Failure caused by unapproved modifications, etc., to
the product by the user.
3. When the Mitsubishi product is assembled into a
user's device, Failure that could have been avoided
if functions or structures, judged as necessary in the
legal safety measures the user's device is subject to
or as necessary by industry standards, had been
provided.
4. Failure that could have been avoided if consumable
parts (battery, backlight, fuse, etc.) designated in the
instruction manual had been correctly serviced or
replaced.
5. Relay failure or output contact failure caused by
usage beyond the specified Life of contact (cycles).
6. Failure caused by external irresistible forces such as
fires or abnormal voltages, and failure caused by
force majeure such as earthquakes, lightning, wind
and water damage.
7. Failure caused by reasons unpredictable by
scientific technology standards at time of shipment
from Mitsubishi.
8. Any other failure found not to be the responsibility of
Mitsubishi or that admitted not to be so by the user.
be held responsible for
2. Onerous repair term after discontinuation of
production
(1) Mitsubishi shall accept onerous product repairs for
seven (7) years after production of the product is
discontinued.
Discontinuation of production shall be notified with
Mitsubishi Technical Bulletins, etc.
(2) Product supply (including repair parts) is not available
any
after production is discontinued.
3. Overseas service
Overseas, repairs shall be accepted by Mitsubishi's local
overseas FA Center. Note that the repair conditions at each
FA Center may differ.
4. Exclusion of loss in opportunity and secondary
loss from warranty liability
Regardless of the gratis warranty term, Mitsubishi shall not
be liable for compensation to:
(1) Damages caused by any cause found not to be the
responsibility of Mitsubishi.
(2) Loss in opportunity, lost profits incurred to the user by
Failures of Mitsubishi products.
(3) Special damages and secondary damages whether
foreseeable or not, compensation for accidents, and
compensation for damages to products other than
Mitsubishi products.
(4) Replacement by the user, maintenance of on-site
equipment, start-up test run and other tasks.
5. Changes in product specifications
The specifications given in the catalogs, manuals or technical
documents are subject to change without prior notice.
6. Product application
(1) In using the Mitsubishi MELSEC programmable logic
controller, the usage conditions shall be that the
application will not lead to a major accident even if any
problem or fault should occur in the programmable logic
controller device, and that backup and fail-safe functions
are systematically provided outside of the device for any
problem or fault.
(2) The Mitsubishi programmable logic controller has been
designed and manufactured for applications in general
industries, etc. Thus, applications in which the public could
be affected such as in nuclear power plants and other
power plants operated by respective power companies,
and applications in which a special quality assurance
system is required, such as for Railway companies or
Public service purposes shall be excluded from the
programmable logic controller applications.
In addition, applications in which human life or property
that could be greatly affected, such as in aircraft, medical
applications, incineration and fuel devices, manned
transportation, equipment for recreation and amusement,
and safety devices, shall also be excluded from the
programmable logic controller range of applications.
However, in certain cases, some applications may be
possible, providing the user consults their local Mitsubishi
representative outlining the special requirements of the
project, and providing that all parties concerned agree to
the special circumstances, solely at the users discretion.
Mitsubishi shall have no responsibility or liability for any
(3)
problems involving programmable controller trouble and
system trouble caused by DoS attacks, unauthorized
access, computer viruses, and other cyberattacks.
Warranty
207