PROBLEM
No Live Audio.
No Playback Audio
Troubleshooting Guide
Intellex® LT Digital Video Management System
AUDIO PROBLEMS
POSSIBLE CAUSES
Audio source not
connected.
The audio source is not
selected in Intellex.
Speakers are not connected
properly.
Live Audio is not enabled
in Intellex.
Audio is not playing when
the Main Intellex screen.
The levels or volume
controls are not set
correctly.
Incorrect software drivers
loaded. This can occur
when upgrading earlier
versions of Intellex to
version 2.5 software.
See "No Live Audio" above
Playback Audio is not
enabled in Intellex.
Audio recording is not
scheduled for the time
desired
SUGGESTED ACTION
Connect the source to the
proper input:
• Microphone goes in the
pink connector.
• Line in goes in the blue
connector.
Use the Audio function to
select the correct source.
The speakers or headphones
should be connected to the
green connector.
Use the Audio function to
enable live audio.
Click on the Mute icon
Set the levels and volume
using the slider on the Main
Intellex screen or in the
Audio function.
Check if an additional driver
disk was provided with your
software upgrade. If not, visit
our web site at
www.TycoVideo.com to
check if new drivers are
available to download.
Contact your Sensormatic
representative for more
information.
Use the Audio function to
enable Playback Audio.
Be sure that audio is
associated with a camera that
is scheduled for recording
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